Khách sạn Grove Park Village , Weston-super-Mare

"We had stayed at the hotel before and had booked again because we had a lovely room but this time we were put in a terrible room which was dirty and very poor in comparison to the other one we had stayed in. The floor was filthy and the sides of the bed were stained. The bath grouting was dirty. Paying over £100 for the room I expected much better."

"Staff were helpful & polite, the room was clean & well cared for. The toiletries were good quality & little touchs like the biscuits,popcorn,& crisps were thoughtful. Breakfast was varied & good sized portions."

"Great stay, lovely little hotel. Friendly staff. Shame the pub stops serving at 8pm on Sunday's. The food was delicious at the restaurant."

"Stayed here Mon-Fri. My initial opinion of this place was very good. Staff were very friendly and appeared efficient. Check-in was easy. Rooms are very good with a ceiling fan and additional tower fan in the room which was helpful during the recent spell of hot weather. Breakfast was good. Couldn’t connect my laptop to their wifi so had to use mobile network. Food in the restaurant was good and delivered piping hot but service is slow and food is a bit pricey. Nevertheless I was very...

"The staff are very welcoming and helpful. The room was clean and very comfortable. Breakfast was varied with good quality products. The stay was relaxed and comfortable."

"Very clean tidy room and staff were very friendly. Bonus was the kitchen Breakfast was a little sparse no sausages ! Overall very good stay would recommend to travellers"

"Like,location.Dislike the cost"

"Lovely stay on our way back from Cornwall"

"Convenient for our travel plans. Quite. Bathroom clean but stained bath and basin . Carpets and desk could do with an update . All staff very professional and helpful 10/10 Otherwise ok very pleasant stay . Thank you"

"The breakfast was absolutely delightful. Every morning we looked forward to a tasty, freshly cooked meal. The bed was comfortable, and we were upgraded to a super king bed which was absolutely fantastic! Would highly recommend this hotel!"

"Clean and fresh property. Polite and helpful staff. "

"Room was a good size. Plenty of free on site car parking. Only a few min9r niggles which detracted from an otherwise good experience. No shower gel on first night, nut was replenished the next day, as we're the facial tissues box which was all but empty on arrival. No mini fridge in room, but maybe I set my expectations too high. Window glass was very dirty but being a 5th floor room understand they can't be cleaned daily but looked like they hadn't been cleaned for weeks if not months. TV had...

"We had a lovely stay, great location. Staff were lovely and helpful. Improvments could be made. Family room needs better lighting, a fridge would be great as the milk went bad, the fan in the bathroom didn’t work so the bathroom was very wet after a shower, and the shower was extremely hot, no child would have been able to use it let alone an adult. But it does have good points. The improvements would make it a fantastic stay"

"If "Good enough" is good enough for you, the Coal Exchange will meet your needs. It is an old building with character so don't expect it to look or feel new. I don't think the room or bathroom got well cleaned but again, for me at that time, it was good enough. Most days the breakfast was fine - all you can eat buffet consisting of eggs, sausages, etc. The morning after a big event was hosted in the ballroom however, I arrived in the restaurant to find a lot of the stations at the buffet, empty...

"On arrival, the receptionist were rude And talking over us once checked into our room 313 it was out of date stains on the walls and dusty plus the TV was hidden me under the pillar. She couldn’t watch anything anyway the sleep was awful. Mattress was prehistoric and the pillows were flat as pancakes and small then went down for breakfast. Breakfast buffet was cold. Bread was still and coffee took 45 minutes to actually get to our table after eating our awful breakfast"

"A big shout out to the staff which work here, very often you will stay somewhere and you’ll encounter 1 or 2 excellent staff with the rest just doing their job. This was not our experience at the Priory, every single member of staff acknowledged us with a friendly smile and an attentive attitude. We were a group of 4 and we all remarked how refreshing it was that we were welcomed and made to feel at home at the Priory. Keep up the good work and thank you."