Search Hotels Near Guana River Wildlife Management Area, Ponte Vedra Beach

"The power went out the fire alarm went off. We didn’t know if there was a fire or what was going on. We were all ushered out of the hotel to find out. There was no fire, but now no one could unlock the doors to get us up into our rooms, we missed appointments. We couldn’t do anything we plan to do for the trip because we weren’t able to get into our rooms to finish dressing it was absolutely horrible. Just a horrible experience. The emergency lights did not go on in the stairwells. The stairwells were pitch black very dangerous horrible experience."

"Room was clean, kitchen was stocked, we had everything we needed without having to disturb staff or be disturbed. We came over Mother’s Day weekend and it was very chaotic. The lobby had a disgruntled customer who came in early to get her room key and had to wait four hours until check in. She made a scene and was very loud complaining about how she wasn’t being catered to fast enough. Jenna assisted me during check in and was balancing the lobby full of other customers the disgruntled customer and me. She was friendly, worked efficiently and tried hard to accommodate the complaint while checking me in. She did a great job. Check out was easy and quiet due to our check out time."

"I'm sure this place has been great - but it's seen better days now. My floor in my room was soaking wet - they moved me to another room. Everything is just tired now. Too bad for such a great facility."

"Room was clean, front desk staff friendly"

"Older property the Villas wore not well maintained"