Món ăn Việt Nam, nhìn ra biển

Nhận xét về Signature Hạ Long Cruise

4.5 out of 5
Signature Hạ Long Cruise
Cảng tàu khách quốc tế Hạ Long, Sun Worl, 9 Hạ Long, Bãi Cháy, Hạ Long, Quảng Ninh

Nhận xét

9,2

Tuyệt vời

Đánh giá 10 - Xuất sắc. 65/92 nhận xét" "
Đánh giá 8 - Tốt. 19/92 nhận xét" "
Đánh giá 6 - Được. 5/92 nhận xét" "
Đánh giá 4 - Kém. 3/92 nhận xét" "
Đánh giá 2 - Tồi. 0/92 nhận xét" "

9,4/10

Sạch sẽ

9,4/10

Nhân viên & dịch vụ

8,0/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,0/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Mr Innes Stuart-Smith

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Halong bay cruise birthday surprise
Very enjoyable, so well organised, food amazing, accommodation excellent and ell activities organised so well. Staff were like a family by the end, couldn’t do enough for us
Lưu trú 2 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

Bradley

Service was excellent and the food was amazing. We went to the floating fisherman’s village and to a beautiful cave.
Lưu trú 1 đêm vào Tháng 1, 2024

8/10 - Tốt

nha

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024

10/10 - Xuất sắc

Karim, Mexico

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2020
Signature Cruise trả lời vào 05/03/2020
Dear our valued guests, Thank you for reviewing us. We are so much happy to know you had a great trip. Please contact us to get a discount if you or your family come back to us.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2020
Signature Cruise trả lời vào 02/03/2020
Dear our valued guests, Thank you for sharing your experience on the cruise with us and with other travelers. It is our delight to know that you got an overall good experience on the cruise with the staff service and the activities. We wish you and your family all the best.

10/10 - Xuất sắc

Khách đã xác thực

Lưu trú 2 đêm vào Tháng 2, 2020
Signature Cruise trả lời vào 25/02/2020
Thank you so much for reviewing us. We wish you all best wishes.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Aweoms trip. Did the two day. Staff were fun and helpful. Lots to do if you want it. Food was good. Drinks good. Surprisingly good Manhattan. Well made.
Lưu trú 2 đêm vào Tháng 2, 2020
Signature Cruise trả lời vào 22/02/2020
Dear our valued guest, Thank you for taking the time to leave us such a wonderful review of your recent stay at Signature Cruise. It is indeed very encouraging to learn that you have thoroughly enjoyed your stay with us, and hope to have the opportunity to impress you on your return. I will make sure to pass along your wonderful praises to Sunny and staff on the cruise, your compliment will be the greatest effort for them to work diligently and go extra miles to create better service quality. We now look forward to your return. Contact us to get a discount if you or your family come back to us.

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
4.5 stars cruise. Very good but not top notch.
We went on a 3 days 2 nights cruise. Pros: - Get the bus transfer from Hanoi, amazing service with luxurious bus. - Very good service on cruise. - Quality local food, excellent presentation. - Crew helped celebrate special occasion. - Happy hour on boat. - Great room, bathroom and balcony. - Amazing landscapes all along - Very few people on the boat, quiet environment. - Cruise follows less crowded itinerary on bay. On the con side: - The 3 days trip actually lasts a total of 48 hours and you spend the 2nd day (8 AM to 3 PM) on a smaller boat without access to a private room. - You have to pay for your drinks during meals including water which shouldn't happen given the price you pay - Very few activities out of the boat: 45 min of kayak the 1st day, 2 hours of kayak + small crowded beach on 2nd day, 45 min cave visit on 3rd day. - Very small cruising time: ~2h a day and the boat spends the night at the same location every night, with several boats around you. In summary, the experience is unique and worth it. The biggest issue is that the cruise is a very profitable business and you truly feel it: there are more than 500 cruises every day in the Ha Long bay and 70 in the Bai Tu Long bay (2nd day). The boat goes back and forth every day to pick up new clients and drop the previous one. While the guide makes the effort to memorize your name, the trip doesn't really feel personal as you are just one more client. We were expecting more activities and history about the bay.
Lưu trú 2 đêm vào Tháng 1, 2020
Signature Cruise trả lời vào 08/01/2020
Dear our valued guests, Thank you for sharing your experience on the cruise with us and with other travelers. It is our delight to know that you got an overall good experience on the cruise with the staff service and the activities. Our associates would be more than thankful to hear such kind words from you, and your feedback whether showed us our advantages and disadvantages is much appreciated by us. Thanks for your constructive feedback and help us to know what needs to improve to better our service quality in the future. Please contact us to get a discount if you or your family come back to us Best regards.

10/10 - Xuất sắc

Angie

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Had a relaxing 2 nights stay, happy with the service provided and the meals were not bad too. Everything ok except the exhaust from motor was unbearable.
Lưu trú 2 đêm vào Tháng 1, 2020
Signature Cruise trả lời vào 08/01/2020
Dear our valued guests, Thanks for your great feedback. We are glad that you were satisfied with our travel arrangements, I will definitely pass on your feedback to the team with special mention to these staff. Look forward to welcoming you back very soon! Contact us to get a discount if you or your family come back to us

4/10 - Kém

Khách đã xác thực

Đi cùng bạn đồng hành
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I booked Signature Halong Cruise after sufficient research, and then I was assigned a cabin on the Signature Royal Cruise, which is a different boat. This happened without the company providing me any notification that a switch was made.
Lưu trú 1 đêm vào Tháng 12, 2019
Signature Cruise trả lời vào 06/01/2020
Dear our valued guest, On behalf of Signature Management, we are deeply sorry for any inconvenience/disappointment caused. Honestly, our Signature Royal Cruise is a higher standard compared with the Signature Halong cruise. The upgrading is often made at the last minute because it's basing on availability. And it's one of the ways we have done to bring you more comfort. Anyway, to make you confused or disappointed was absolutely our fault. Again, we wish you understanding and another chance to welcome you and your family back to our Signature Cruises. We wish you all the best.

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Signature cruise was amazing!!! Tim was professional and friendly!!! The team was great!! Happy to have done Halong Bay with cruise signature
Lưu trú 2 đêm vào Tháng 8, 2019
June Tran trả lời vào 19/08/2019
Dear our valued guest, Thank you very much for taking the time to write a kind review. I am delighted to hear how much you appreciated our beautiful cruise. I am particularly happy to know that our wonderful staff once again succeeded in offering the warm Signature Cruise hospitality. It was a pleasure having you with us and we look forward to welcoming you back again very soon. Kind regards,

10/10 - Xuất sắc

philipemmanue

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
fantastisch
Zeer vriendelijke, attente bemanning
Lưu trú 2 đêm vào Tháng 7, 2019
June Tran trả lời vào 18/08/2019
Dear our valued guest, Thank you very much for taking the time to write a kind review. I am delighted to hear how much you appreciated our beautiful cruise. I am particularly happy to know that our wonderful staff once again succeeded in offering the warm Signature Cruise hospitality. It was a pleasure having you with us and we look forward to welcoming you back again very soon. Kind regards,

8/10 - Tốt

Keith

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 6, 2019

10/10 - Xuất sắc

Lesley

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
A special trip and a must to do .
The trip was fantastic. Signature made it very special the staff on board were all excellent. The food was way above expectations. The cabin was very comfortable and there was lots to see and do. The visit to the fishing village was amazing and we kayaked around it.
Lưu trú 1 đêm vào Tháng 3, 2019
Signature Halong Cruise trả lời vào 11/05/2019
Dear Lesley, Thank you so much for taking your valuable time to share your experience with other travellers. We are so fortunate to have your compliment on our property. It surely will encourage us to maintain our efforts so the services we provide will meet almost expectations thoroughly. We will absolutely promote the positive aspects to worthy your valuable recommendation. We look forward to welcoming you again! Your sincerely,

10/10 - Xuất sắc

Ling

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
We had a wonderful time on Ha Long Bay with Signature Cruises. The staff was wonderful, everyone made sure we were all happy with our trip. Ha Long Bay is beautiful. 3 Days/2 Nights is the perfect time to spend on the cruise. It gave us time to relax and enjoy the area. We didn't feel rushed and the extra day provided time to see Ha Long area with less tourist. Definitely a must do.
Lưu trú 2 đêm vào Tháng 2, 2019
Signature Halong Cruise trả lời vào 11/05/2019
Dear Ling, We are so fortunate to have your compliment on our good staffs, comfortable room. It surely will encourage us to maintain our efforts so the services we provide will meet almost expectations thoroughly. We will absolutely promote the positive aspects to worthy your valuable recommendation. We look forward to welcoming you again! Your sincerely,

8/10 - Tốt

Gyan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
staff mention
special mention of Nancy who really has a way of making her guests feel extra welcome and comfortable and relaxed, a unique member of your staff definitely!!
Lưu trú 1 đêm vào Tháng 12, 2018
Signature Halong Cruise trả lời vào 11/05/2019
Dear Gyan, “Thank you” is not enough to show our appreciate to your kind words toward our high standard of services. We are so proud of the friendly and caring staff that made your stay so enjoyable. We will definitely keep up the perfect service to delivery it to our value guests. Your Sincerely,

10/10 - Xuất sắc

Kerry, Adelaide, Sth. Australia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Signature Halong Cruise is a very experienced and safety conscious organisation. They are professionals in every aspect from check-in to completion of the journey. We would certainly use them again.
Lưu trú 2 đêm vào Tháng 11, 2018
Signature Halong Cruise trả lời vào 11/05/2019
Dear Kerry, Thank you so much for taking your valuable time to share your experience with other travellers. We are so fortunate to have your compliment on our property. It surely will encourage us to maintain our efforts so the services we provide will meet almost expectations thoroughly. We will absolutely promote the positive aspects to worthy your valuable recommendation. We look forward to welcoming you again! Your sincerely,

10/10 - Xuất sắc

Cyril

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Génial !
Magnifique croisière menée par Lee notre capitaine au top ! Confort dans les cabines, très beau bâteau, cuisine recherchée, belles excursions, personnel très très agréable. Nous avions peur car beaucoup de croisière à Hà Long et toutes ne se valent pas. Celle-là est à conseiller les yeux fermés !
Lưu trú 1 đêm vào Tháng 10, 2018
Signature Halong Cruise trả lời vào 11/05/2019
Dear Cyril, “Thank you” is not enough to show our appreciate to your kind words toward our high standard of services. We are so proud of the friendly and caring staff, the comfortable and nice suite, relaxing time with Signature Cruise that made your stay so enjoyable. We will definitely keep up the perfect service to delivery it to our value guests. Your Sincerely,

8/10 - Tốt

Jonathan

Thích: Sạch sẽ, tiện nghi phòng
Croisière bien mais sans plus
Nous avons choisi là séjour 2 jours et une nuit. Le bateau est un peu vieillissant mais ça lui confère un certain charme. Il est globalement bien entretenu. A bord, seul le manager parle anglais. Le reste du personnel ne comprend pas un mot d’anglais. La nourriture à bord n’est vraiment pas bonne. Les chambres sont corrects. Les activités proposés sont supers et le cadre de la baie d’Halong est magnifique. Je recommande globalement cette croisière.
Lee trả lời vào 02/05/2018
Dear Jonathan, Thank you for your time to sharing your information and comments on this site. Regarding the staff onboard, they actually speak English quite good and we haven't heard any complaint about their English skill before. And also, the food might not be suitable with your favor. We'll definitely try our best to improve our services in order to make all customers satisfied through the whole trip. We do hope that we'll have another chance to welcome you on our cruise again. Best regards,

10/10 - Xuất sắc

Ralf

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
set sails to the bay of dreams
Very friendly helpful crew.Food was great on first day but only average the second day, Felt a bit pushed to have alcoholic drinks initially as no alternative was offered ( the drinks are not paid for and provide extra revenue for the company) Instead of shower had Jaccuzi in en suite bathroom which provided great hot water but jets were not working.The views and the tour out on small boates to a fishing village were a great experience, the tour guides were knowledgable and very helpful. the landscape is a breathtakingly beautiful
Lưu trú 1 đêm vào Tháng 2, 2018
Halong Signature Cruise trả lời vào 11/05/2019
Dear Ralf, Thank you so much for taking your valuable time to share your experience with other travellers. Your comments are extremely valued. We are so glad to know that you had a great time with Signature Cruise. Regarding of your kind words, we learn that there are things we still need to improve so that our value guests can totally enjoy their trip. Thank you so much for staying with us and hope to see you again! Your Sincerely,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
instagram:codingfoodie
Great service and nice personal! Just every evening/morning we have same activity which is weird because it's always new people boarding on the boat. And all cruises at Haloonbay has kind of same schedule. So you don't get a better choice than this. At least we got a calm location for kayaking without other tourists around. Also the cave visit is kind of crazy. It's insanely crowded inside.
Lưu trú 2 đêm vào Tháng 1, 2018

6/10 - Được

Mrinalini, United States

UNDERWHELMING EXPERIENCE
Overall, it was fine. But the activities were quite boring and stretched out too long. The trip is nice, but too boring, with not much to do. I wish they would condense all of the experiences into just 1 day because it's absolutely possible to see and do everything in a day. Both days, we spent over 4 hours traveling back and forth on small boats from the main boat to see something/ do an activity that itself was for 45 minutes! It's kind of ridiculous. The food onboard is quite mediocre. On the main cruise boat, the presentation is nice, but flavors are totally not on point. Believe me, this is coming from a food blogger and food critic. You will delicious food anywhere on the streets of Vietnam that cost 1/5 the money and has 5x the taste! It was ok, nothing to write home about.
Lưu trú 2 đêm vào Tháng 12, 2017

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 10, 2017

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Barco hotel confortável
Passeio maravilhoso pelo local incrível no Vietnã
Lưu trú 1 đêm vào Tháng 7, 2017

10/10 - Xuất sắc

Sandra

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
2D1N cruise at Halong Bay
We went for a 2D1N cruise at Halong Bay with Signature Cruises and had an amazing time! The room was lovely and clean, the staff friendly and helpful, and Halong Bay absolutely gorgeous. The food was fantastic as well and eating there was truly an experience. There were a lot of nice activities that you could join and we liked most of them, even though some things felt very touristy and hurried. The jacuzzi in our bathroom wasn't the best, but it worked. The balcony didn't have much space, so we prefered being up on deck. Other than that the rooms and cruise were perfect!
Lưu trú 1 đêm vào Tháng 6, 2017

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent
Great cruise around the bay. Very comfortable cabin with balcony. Food very good quality and plentiful. Superb staff.

8/10 - Tốt

Guy Lamothe, Montréal, Canada

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Croisière de luxe sur la Bai Tu Long
Belle chambre luxueuse avec balcon permettant d'apprécier doucement la beauté de la baie Bai Tu Long. Les chambres au niveau D permettent de profiter au maximum de l'expérience. Repas et activités correctes, mais manquant d'originalité.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The staff was amazing. My daughter had specific dietary requirements and they catered for her requirements very well. The scenery is magnificent.

4/10 - Kém

Grady

Không thích: Sạch sẽ, nhân viên & dịch vụ
Staff threw trash bags off the back of the boat
Overall it was an amazing trip, but significantly soured when I saw three large bags of trash being thrown off the back of the boat in the middle of the day. I realize that the garbage generated by tourists has to be handled in some way, and no matter how it is handled it is not pretty. However, there has to be better options than throwing it off the boat.

10/10 - Xuất sắc

Claire

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Making a lot out of a little - but stunning.
Beautiful surroundings even though it was misty and rainy. Calling this three days and two nights is misleading though, you arrive lunchtime the first day and leave after a late breakfast on the third morning so actually less than 48 hours. Lots of food, 4 or 5 courses is too much. The food is good, but not very Vietnamese, and if you've been enjoying local specialities it will seem a bit bland. There's isn't actually very much to see so the cruise company make a lot out of not very much, but this does mean that whatever excursions you do go on you'll be there with groups from lots of other cruise ships. The ship itself is lovely especially if you book a room with a balcony and the views are stunning. The staff are mostly very friendly and helpful.

10/10 - Xuất sắc

Sergio Hideo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng

4/10 - Kém

Daniel, Miami, FL

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
nice staff, very outdated and tacky boat
Very staged, poor food and very outdated and grimey boat. the view is nice but not worth the trip if you ask me.

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
充実しているが、やや忙しいクルーズ
全体的に良いクルーズ体験が出来ると思います。やや雑な感じのウェイターさんと忙しい感じの予定のため総合評価を4星としましたが、見方を変えればイベントが充実したクルーズとも言えますので個人の好みによると思います。

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng

10/10 - Xuất sắc

Werner

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Tolles Schiff mit sehr gutem Service
Die Schiffe sind wirklich erstklassig !

6/10 - Được

Khách đã xác thực

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great mini getaway option
Enjoyed the fresh food served. Accommodating to vegetarian guests. Linh our host was excellent - very welcoming and informative. She attended to each and every guest on board

10/10 - Xuất sắc

Sophie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
We had an excellent time on the Signature Royal Cruise. Great food, very attentive and friendly service and the boat was clean and comfortable. Would definitely recommend the Signature for a Halong Bay trip.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The manager Mr. Hung was very helpful.

10/10 - Xuất sắc

tomohisa

Thích: Sạch sẽ, nhân viên & dịch vụ
従業員の接客、真摯に頑張っていました、特にマネージャーは忙しい中、十分に自分の仕事をこなしていました。 一点、船にジャグジーがありましたが、機能していませんでした。小さな船なので水量のコントロールが無理なのかなあ。残念。

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Maravilloso
Me ha encantado el Signature Cruise. Sin duda todo un acierto para disfrutar de la bahía. Un barco muy bonito, buenas instalaciones, limpio, personal muy atento y comida riquísima. Lo recomiendo al 100%

10/10 - Xuất sắc

Jenny, Melbourne, Aust

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Absolute treat!
We thorough enjoyed our experience with Signature Cruises. The cabin, crew, food and activities were first class. Would highly recommend the two night cruise to experience the best of Ha Long Bay.

10/10 - Xuất sắc

Tarra

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Fantastic cruise, 5 stars
The Signature cruise Halong bay was fantastic. Hung and his team were so helpful and friendly nothing was too much trouble. The food onboard was amazing with different options available if you didn't like something. We joined the cooking class and early morning Thai chi which was fun, we had a great group onboard and the views of Halong bay were amazing. I would definitely do this trip all over again.

8/10 - Tốt

Eric, Singapore

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Nice Cruise
A bit disappointed with the activities. Too few and not engaging. Nice Food with nice presentation.

10/10 - Xuất sắc

Juhee, Sydney

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Bliss
Perfect trip!!! Very relaxing and fun. Fantastic staff

10/10 - Xuất sắc

clyde, australia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Beautiful scenery with great staff and lovely boat
Highly recommended. This us a very relaxing way of seeing Halong bay which is simply stunning. I would however recommend the 2 night stay to fully enjoy this trip. Staff are great, food is very good and rooms were very well fitted out, we had the junior suite.

10/10 - Xuất sắc

Annie, Auckland

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great 2 night cruise at Halong Bay
Boat was in good condition and our room with a balcony was surprisingly spacious. Food was plentiful and good quality incl breakfast. All Staff on main boat, transfer and day boats were well organized, friendly and always made sure safety came first. Our host Mr Lam was super efficient and informative. A relaxing time for 2 nights.
Room balcony
Bedroom
View from upper deck
Little detail staff like to do

6/10 - Được

ぺろり

食事がとくに残念
船上ホテルにしては広い部屋だと思います。ジャグジー付きのバスタブやウォッシュレット付きのトイレが決定のポイントとなりしました。が特に室内の説明もなく、ジャグジーはボタンを押しても作動せず。チェックアウト間際の入浴の際に適当にボタンを押しまくったら作動した。壊れているのかと思ったけど、そうではなかったみたい。もっと早く作動して欲しかったな。 乗客が下船したら、すぐに次の乗客が乗船。当然、枕カバーやシーツを交換するだけでしょうけど・・・枕に先客の大衆が染み込んでいて気持ち悪かったです。 ルームサービスをさせる魂胆でしょうけど、部屋には冷蔵庫がない。すぐに冷たい水がのみたい時にとても不便。 サイトにUPされている写真より船はだいぶくたびれた印象に感じました。

10/10 - Xuất sắc

Christine, san Francisco

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
An amazing vacation! One I will never forget!
Signature Halong Cruise was a beautiful experience! Excelent customer service, the people that work for the cruise line they can't do enough for you, we felt like queens! The family room was big and beautiful. They give you plenty of great food. Halong bay is stunning, can't wait to return and use the same cruise line. You will not be sorry to book with Signature Cruise!

8/10 - Tốt

Altara

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng