Search Hotels Near Hampshire Hills Shopping Center, Charlotte

"We have stayed at Red Roofs many times before but this is by far the worst experience ever and it will be our last. The first room they put us in smell like fish we requested a change and we were next door to what sounded like two young men playing video games hollering back and forth on & cussing, my husband asked for extra pillows and we were told that we couldn't get any because they couldn't get to them, our room had chipped paint on the walls, the hair dryer Mount was off and the hair dryer was disgusting, there was mold on the ceiling, some kind of brown substance on the bathroom counter, the phone didn't work had to use my cell phone to call the front desk at like 11:30 at night to tell the kids next door to keep it down because they were still going at it. They turned it down a little bit but we could still hear then going on until about 3:00 in the morning. NEVER AGAIN ANYWHERE "

"Everything was clean and the breakfast was good"

"Didn’t order from kitchen. Parking was safe. "

"There was no one at the check in...outside doors were locked. We could only get inside to check in (after about 5 minutes) due to a returning patron. Our refrigerator didn't work at all, the compressor would kick in every 5 mins or so and rattle VERY loudly. No tissues in the room. Room was clean and AC worked well..sufficient for one night stay"

"PROS-Property was quiet and safe feom the experience we had. The staff was polite and helpful. We had an issue with our A/C not working the first night in our room and we had reservations for two nights so the staff offered to switch us to another room without any issues. The second room was cleaner, seemed slightly larger, and the A/C worked great. The free breakfast is a plus and was decent. I definitely recommend the grits! The grits were surprisingly delicious and cooked perfectly. Coffee was complimentary and actually very tasty. CONS- Property is very, very old and outdated. We're talking gold, old, stained wallpaper and old wooden furniture. No laundry room, dingy gym, and really no other amenities. For what they charge compared to other local properties, I would say it wasn't worth the price, but if you're looking for a quiet place to rest and not picky about aesthetics, then it's an ok property."

"Rien"

"The first evening going into room was ok. The next 2 days ask for cleanup didn’t get it.Did request Thursday and Friday was told was on the list and when came back in evening time it wasn’t done. No towels no trash change was told again last night would be today (check out day). When spoke to someone tdy I was asked why I didn’t say something before I did inform her I did. Also there was snacks,food,personal stuff in one of the drawers which I didn’t notice because don’t use. I was question on that also why I waited 3 days. The breakfast was kind of ok 1 day but you may have better service at homeless shelter. I did get 1 day credited back to me and was told again it will be clean today. Which again I was leaving tdy"

"No good rom is no clene nooo good"

"Hotel staff is exceptional across the board. The room was clean and comfortable, and the kitchen was properly stocked. Unfortunately, only 2 out of 6 of the dryers work, and the elevator has been out of order for approximately one week. Although these issues are out of the control of the hotel staff, they are very apologetic to the guests."