"They got you feeling like a King and/or Queen here. I aint giving them a 5/5 for no reason on each checklist. The assistance and care given is immaculate. There's someone to open the front door, complimentary drinks refreshments are provided while you wait, and a small moist towel was offered to clean yourself up. Upon my arrival and final day, the helpers came out to assist with me and my friend’s luggage out/in the taxi. They were also sincere and accommodative when it came through questions...
"They got you feeling like a King and/or Queen here. I aint giving them a 5/5 for no reason on each checklist. The assistance and care given is immaculate. There's someone to open the front door, complimentary drinks refreshments are provided while you wait, and a small moist towel was offered to clean yourself up. Upon my arrival and final day, the helpers came out to assist with me and my friend’s luggage out/in the taxi. They were also sincere and accommodative when it came through questions...
"Friendly and helpful staff. Nice and clean hotel, located in heart of Hanoi. We experienced a wonderful new year's night by the lake that is just around the corner. Nice breakfast at the top of the hotel. Love it! "
"Friendly and helpful staff. Nice and clean hotel, located in heart of Hanoi. We experienced a wonderful new year's night by the lake that is just around the corner. Nice breakfast at the top of the hotel. Love it! "
"Clean room. Friendly staff. Very helpful when asking for directions to certain areas we planned to visit. Definitely will stay here when we come back to Hanoi!"
"Clean room. Friendly staff. Very helpful when asking for directions to certain areas we planned to visit. Definitely will stay here when we come back to Hanoi!"
"Thank you for a memorable stay. A special thank you to the always-smiling receptionist, Annie, who suggested I take a day trip to Ha Long Bay. Thanks as well to the doormen, cleaners, and all the other staff who helped make my stay one of the best hotel experiences I’ve ever had."
"Thank you for a memorable stay. A special thank you to the always-smiling receptionist, Annie, who suggested I take a day trip to Ha Long Bay. Thanks as well to the doormen, cleaners, and all the other staff who helped make my stay one of the best hotel experiences I’ve ever had."
"Clean room, comfort bed. Staff is friendly and very helpful. They help us to find the place to buy the products. The location is very good. We can walk to the tourist places. It is close to the Hoan Kiem lake which is lots lively activities around. Although it is close to the tourist area, the room is very quiet. Breakfast is very good. I will stay here next time."
"Clean room, comfort bed. Staff is friendly and very helpful. They help us to find the place to buy the products. The location is very good. We can walk to the tourist places. It is close to the Hoan Kiem lake which is lots lively activities around. Although it is close to the tourist area, the room is very quiet. Breakfast is very good. I will stay here next time."
"Gorgeous old style hotel with heaps of character and class. Great location ( except If you are looking for authentic Vietnamese food! Nearby restaurants mainly terrible tourist slop) lovely room with clean sheets, pillows and towels. Staff were very pleasant and professional. "
"Gorgeous old style hotel with heaps of character and class. Great location ( except If you are looking for authentic Vietnamese food! Nearby restaurants mainly terrible tourist slop) lovely room with clean sheets, pillows and towels. Staff were very pleasant and professional. "
"Very comfortable Lheritage Diamond hotel, rooms clean and cool, staff very friendly and helpful. Great location for the old town, and we loved the rooftop restaurant for the views across the city."
"Very comfortable Lheritage Diamond hotel, rooms clean and cool, staff very friendly and helpful. Great location for the old town, and we loved the rooftop restaurant for the views across the city."
"I had a wonderful stay at this hotel. The room was spacious, clean, and comfortable. What impressed me the most was the staff’s hospitality and professionalism. Hannah the lady at front desk organized all our Halong Bay and Ha giang tours efficiently, ensuring timely pickups and well-planned itineraries. The whole experience was smooth and enjoyable. I would highly recommend this place for anyone looking for a relaxing stay with reliable tour arrangements."
"I had a wonderful stay at this hotel. The room was spacious, clean, and comfortable. What impressed me the most was the staff’s hospitality and professionalism. Hannah the lady at front desk organized all our Halong Bay and Ha giang tours efficiently, ensuring timely pickups and well-planned itineraries. The whole experience was smooth and enjoyable. I would highly recommend this place for anyone looking for a relaxing stay with reliable tour arrangements."
"Overall we have a great stay at Golden Sun Hotel. The location was perfect, especially if its your first time in Hanoi and you want to explore the Old Quarter. The staff were very good, in particular Jimmi at reception who was super friendly and helpful with booking tours, transportation and giving city recommendations.
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"Overall we have a great stay at Golden Sun Hotel. The location was perfect, especially if its your first time in Hanoi and you want to explore the Old Quarter. The staff were very good, in particular Jimmi at reception who was super friendly and helpful with booking tours, transportation and giving city recommendations.
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"The hotel has been downgraded than the last time i stayed in 2 years ago. No baggage assistance, no free parking (in old town so may be normal). But the receptionists is friendly. "
"The hotel has been downgraded than the last time i stayed in 2 years ago. No baggage assistance, no free parking (in old town so may be normal). But the receptionists is friendly. "
"We stayed 3 night in this place. Rooms are very near and tidy but a little bit small. Over all service is good. Definitely will recommend to my friends"
"We stayed 3 night in this place. Rooms are very near and tidy but a little bit small. Over all service is good. Definitely will recommend to my friends"
"First of all, we found it in great location and enjoyed stay. All places just around the corner. We surprised of this hotel decoration, setup - super new and comfortable: huge bed, nice view with balcony, big bathroom with bathtub too. Cozy restaurant served buffet breakfast also unique food of Hanoi like Pho and banh mi.
Unforgettable are amazing staffs there too, they offering exactly you think and needs. Definitely we will be back here. "
"First of all, we found it in great location and enjoyed stay. All places just around the corner. We surprised of this hotel decoration, setup - super new and comfortable: huge bed, nice view with balcony, big bathroom with bathtub too. Cozy restaurant served buffet breakfast also unique food of Hanoi like Pho and banh mi.
Unforgettable are amazing staffs there too, they offering exactly you think and needs. Definitely we will be back here. "