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Nhận xét về Lavender Central Hotel & Spa

3.5 out of 5
Lavender Central Hotel & Spa
39 Hàng Bạc, Q.Hoàn Kiếm, Hà Nội

Nhận xét

9,6

Ngoại hạng

Đánh giá 10 - Xuất sắc. 777/1001 nhận xét" "
Đánh giá 8 - Tốt. 185/1001 nhận xét" "
Đánh giá 6 - Được. 25/1001 nhận xét" "
Đánh giá 4 - Kém. 5/1001 nhận xét" "
Đánh giá 2 - Tồi. 9/1001 nhận xét" "

9,6/10

Sạch sẽ

9,8/10

Nhân viên & dịch vụ

9,0/10

Tiện nghi, dịch vụ

9,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,4/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Vu Bích H?nh

Đi theo nhóm, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Tốt Giá cả mềm, vị trí tốt. Nhân viên thân thiện. Sạch sẽ
Lưu trú 2 đêm vào Tháng 6, 2022

10/10 - Xuất sắc

Daniel

Đi cùng bạn đồng hành
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing reception and very helpful
Lưu trú 4 đêm vào Tháng 5, 2024
Dan Lai trả lời vào 22/05/2024
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely,

10/10 - Xuất sắc

Vanthy, Damascus

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
beautiful boutique hotel. friendly and helpful staffs. comfortable stay. decent breakfast and generally excellent hospitality.
Lưu trú 1 đêm vào Tháng 5, 2024
Dan Lai trả lời vào 16/05/2024
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Lavender Central Hotel Team.

10/10 - Xuất sắc

Yasser

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great
Lưu trú 4 đêm vào Tháng 4, 2024
Dan Lai trả lời vào 15/05/2024
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Lavender Central Hotel Team.

8/10 - Tốt

Chua

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
5 days stay In the hotel and at floor 7XXX. I booked my ha long bay and ninh Binh through the hotel, All the staff are friendly and breakfast are good enough. The location was fantastic, walking distance. The down side are room slightly smaller than expected and also abit of run down … overall where thing was just right
Lưu trú 5 đêm vào Tháng 5, 2024
Dan Lai trả lời vào 11/05/2024
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Lavender Central Hotel Team.

8/10 - Tốt

Ella

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
For a solo backpacker wanting a safe and clean place to rest up post-international flight, hotel was great. Clean, reasonably priced, good breakfast. Room was a bit old but clean and good amenities. Great location in the Old Quarter, great place to launch into Hanoi.
Lưu trú 2 đêm vào Tháng 5, 2024
Dan Lai trả lời vào 11/05/2024
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Lavender Central Hotel Team.

10/10 - Xuất sắc

KENJI

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
フロントの方もすごく親切で、ツアーガイドが少し遅れただけで、電話をかけて確認してくれた。 また機会があれば泊まりたい。
Lưu trú 2 đêm vào Tháng 5, 2024
Dan Lai trả lời vào 04/05/2024
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Lavender Central Hotel Team.

10/10 - Xuất sắc

Yvonne

Lưu trú 1 đêm vào Tháng 4, 2024
Dan Lai trả lời vào 16/05/2024
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Lavender Central Hotel Team.

8/10 - Tốt

Sonja, La Crescenta

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean rooms,, breakfast was ok, staff 10 out 10.
Lưu trú 6 đêm vào Tháng 4, 2024
Dan Lai trả lời vào 11/05/2024
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Lavender Central Hotel Team.

8/10 - Tốt

Peter

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A fine property, with good breakfast and eager to please staff. Conveniently situated in the midst the chaotic frenzy of Hanoi's challenging motorbike and car traffic. The only thing lacking was an English-language television news channel, an amenity found in other hotels even in smaller cities, like Hoi An and Hue. One likes to know what's going on outside Hanoi, too.
Lưu trú 3 đêm vào Tháng 4, 2024
Lavender team trả lời vào 22/04/2024
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Lavender Central Hotel Team.

10/10 - Xuất sắc

Hung

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Dan Lai trả lời vào 11/05/2024
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Lavender Central Hotel Team.

8/10 - Tốt

CHIA YEN

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Perfect location in old Quarter . Staffs are professional and friendly. Airport transfer taxi service is very helpful for the early airflight.
Lưu trú 4 đêm vào Tháng 3, 2024
Dan Lai trả lời vào 02/04/2024
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Lavender Central Hotel Team.

10/10 - Xuất sắc

Suan Theng

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
Dan Lai trả lời vào 31/03/2024
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Lavender Central Hotel Team.

8/10 - Tốt

Hiroyo

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel was conveniently located in the old town area. The staff were very polite and accommodating to me even though I was not fluent in English. They recommended restaurants and sightseeing spots, greeted me when I returned to the hotel, and welcomed me as if I were at home. The restaurants recommended were all delicious, close to the hotel, and reasonably priced. Also, I had a car arranged for me to take me to the airport, and it was cheaper than Grab, the car was larger, and the driver was polite and comfortable. If they could improve it further, I would like them to be disposable slippers. Although it is not eco-friendly, it is necessary as a countermeasure against coronavirus. If I ever go to Hanoi again, I would like to use it again. thank you very much.
Lưu trú 2 đêm vào Tháng 3, 2024
Dan Lai trả lời vào 27/03/2024
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Lavender Central Hotel Team.

10/10 - Xuất sắc

Kathern

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
If I could give more gold stars rating Lavender Hotel I would! From the second I stepped out of my taxi in front of the hotel, I was made to feel like royalty. A doorman brought my luggage into the lobby, I was checked in quickly and my luggage was taken to my room. I was offered hot tea too. It was very quiet. The bed, pillows was and cotton sheets were perfect. This hotel was probably built in the 1920’s or 1930’s. The lift , electrical, plumbing and bathroom have all been updated without losing the historical charm of the building. The bathroom was beautiful! Breakfast was incredibly delicious; with many choices on the buffet as well other items cooked to order. It’s located in the middle of the Old Quarter. If you’re looking for modern then it would be best to choose another part of the city. Every hotel and building in the Old Quarter is historic. It’s wonderful!
Lưu trú 1 đêm vào Tháng 3, 2024
Dan Lai trả lời vào 18/03/2024
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Lavender Central Hotel Team.

6/10 - Được

Tracey

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Staff are wonderful at this property. Rxtremely helpful. Rooms on small size. No street noise given road proximity. However lots of internal noise from other room guests and restaurant area. Location great.
Lưu trú 2 đêm vào Tháng 3, 2024
Lavender team trả lời vào 13/03/2024
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Lavender Central Hotel Team.

10/10 - Xuất sắc

Alan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We loved the staff at the property. The went above and beyond to make sure our stay was great! The location is right in the heart of Old Town and easy walking distance to many amenities and sites. Our room was very clean and comfortable. We highly recommend this property if you want to experience Old Town Hanoi!
Lưu trú 2 đêm vào Tháng 2, 2024
Dan Lai trả lời vào 03/03/2024
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Lavender Central Hotel Team.

10/10 - Xuất sắc

Maurice, Winnipeg

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice boutique hotel. Staff were wonderful. A very nice breakfast was included with a lot of variety. Close to Hoan Kiem Lake and a lot of street food and restaurant options. Great value for money.
Lưu trú 2 đêm vào Tháng 2, 2024
Dan Lai trả lời vào 14/02/2024
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Lavender Central Hotel Team.

6/10 - Được

Elvira

Đi cùng gia đình
Thích: Sạch sẽ
Just an average experience Location is good Do not accept the transportation offers from the front desk They are way overpriced and didn’t drop us at the right location use Grab app
Lưu trú 2 đêm vào Tháng 2, 2024
Dan Lai trả lời vào 14/02/2024
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Lavender Central Hotel Team.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Dan Lai trả lời vào 14/02/2024
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Lavender Central Hotel Team.

10/10 - Xuất sắc

Chiara

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ho dato il massimo delle stelle per il rapporto qualità prezzo location . Hotel molto carino in pieno old quarter di Hanoi . Il personale è davvero molto gentile sia i ragzzi alla reception che quelli al DESK che quelli in cucina. Abbiamo prenotato con loro trasfert per aeroporto a prezzi onesti . La stanza un po’ piccolina ma per il centro di Hanoi va bene e poi sei al centro centro . La notte non si sentono rumori esterni. Vale il prezzo
Lưu trú 1 đêm vào Tháng 1, 2024
Hana Pham trả lời vào 31/01/2024
Dear Sir/Madam,We would like to take a moment to express our sincere gratitude for choosing our hotel and our services. We understand that you have many options available to you, and we are honored that you have placed your trust in us.We take great pride in providing high-quality services to our valued customers like you, and we are glad to hear that you are completely satisfied with your choice. If there is anything we can do to enhance your experience or if you have any more feedback that you think we might need to know, please do not hesitate to reach out to us.Once again, thank you for staying with us, and we look forward to serving you again in the future.Best regards,Hana PhamFront Office Manager

6/10 - Được

young woo

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Near beer street. I f you can handdle the very busy area,you will be o.k. Everything is near by the hotel but before check in, make sure your room has windows or not.
Lưu trú 2 đêm vào Tháng 1, 2024
Dan Lai trả lời vào 14/02/2024
Dear Value Guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Lavender Central Hotel Team.

10/10 - Xuất sắc

MASATO

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ハノイ観光にはとても便利な場所にある。部屋は所々に痛みが見られたり、廊下から音が聞こえたが気になる程ではなく、十分に清潔で快適だった。水回りも問題ない。
Hana Pham trả lời vào 14/01/2024
Dear Sir/Madam,We would like to take a moment to express our sincere gratitude for choosing our hotel and our services. We understand that you have many options available to you, and we are honored that you have placed your trust in us.We take great pride in providing high-quality services to our valued customers like you, and we are glad to hear that you are completely satisfied with your choice. If there is anything we can do to enhance your experience or if you have any more feedback that you think we might need to know, please do not hesitate to reach out to us.Once again, thank you for staying with us, and we look forward to serving you again in the future.Best regards,Hana PhamFront Office Manager

8/10 - Tốt

Yoshio

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
Hana Pham trả lời vào 14/01/2024
Dear Sir/Madam,We would like to take a moment to express our sincere gratitude for choosing our hotel and our services. We understand that you have many options available to you, and we are honored that you have placed your trust in us.We take great pride in providing high-quality services to our valued customers like you, and we are glad to hear that you are completely satisfied with your choice. If there is anything we can do to enhance your experience or if you have any more feedback that you think we might need to know, please do not hesitate to reach out to us.Once again, thank you for staying with us, and we look forward to serving you again in the future.Best regards,Hana PhamFront Office Manager

10/10 - Xuất sắc

Toshihiko

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2023
Hana Pham trả lời vào 31/12/2023
Dear Sir/Madam,We would like to take a moment to express our sincere gratitude for choosing our hotel and our services. We understand that you have many options available to you, and we are honored that you have placed your trust in us.We take great pride in providing high-quality services to our valued customers like you, and we are glad to hear that you are completely satisfied with your choice. If there is anything we can do to enhance your experience or if you have any more feedback that you think we might need to know, please do not hesitate to reach out to us.Once again, thank you for staying with us, and we look forward to serving you again in the future.Best regards,Hana PhamFront Office Manager

10/10 - Xuất sắc

Sarah

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was very friendly and the rooms were very clean and nice. The breakfast was good.
Lưu trú 2 đêm vào Tháng 11, 2023
Hana Pham trả lời vào 31/12/2023
Dear Sir/Madam,We would like to take a moment to express our sincere gratitude for choosing our hotel and our services. We understand that you have many options available to you, and we are honored that you have placed your trust in us.We take great pride in providing high-quality services to our valued customers like you, and we are glad to hear that you are completely satisfied with your choice. If there is anything we can do to enhance your experience or if you have any more feedback that you think we might need to know, please do not hesitate to reach out to us.Once again, thank you for staying with us, and we look forward to serving you again in the future.Best regards,Hana PhamFront Office Manager

8/10 - Tốt

Anthony

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Comfortable hotel with friendly staff
Lưu trú 5 đêm vào Tháng 11, 2023
Hana Pham trả lời vào 22/11/2023
Dear Sir/Madam,We would like to take a moment to express our sincere gratitude for choosing our hotel and our services. We understand that you have many options available to you, and we are honored that you have placed your trust in us.We take great pride in providing high-quality services to our valued customers like you, and we are glad to hear that you are completely satisfied with your choice. If there is anything we can do to enhance your experience or if you have any more feedback that you think we might need to know, please do not hesitate to reach out to us.Once again, thank you for staying with us, and we look forward to serving you again in the future.Best regards,Hana PhamFront Office Manager

10/10 - Xuất sắc

Kin Long

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
很靠近老城區
Lưu trú 6 đêm vào Tháng 11, 2023
Hana Pham trả lời vào 22/11/2023
Dear Sir/Madam,We would like to take a moment to express our sincere gratitude for choosing our hotel and our services. We understand that you have many options available to you, and we are honored that you have placed your trust in us.We take great pride in providing high-quality services to our valued customers like you, and we are glad to hear that you are completely satisfied with your choice. If there is anything we can do to enhance your experience or if you have any more feedback that you think we might need to know, please do not hesitate to reach out to us.Once again, thank you for staying with us, and we look forward to serving you again in the future.Best regards,Hana PhamFront Office Manager

10/10 - Xuất sắc

Taalib, Valley Stream

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is my second stay at Lavender Central. Each time my experience was excellent! The staff is great. It's centrally located near a lot of action, restaurants, bars and shops. I, once again, highly recommend this hotel.
Lưu trú 3 đêm vào Tháng 11, 2023
Hana Pham trả lời vào 22/11/2023
Dear Sir/Madam,We would like to take a moment to express our sincere gratitude for choosing our hotel and our services. We understand that you have many options available to you, and we are honored that you have placed your trust in us.We take great pride in providing high-quality services to our valued customers like you, and we are glad to hear that you are completely satisfied with your choice. If there is anything we can do to enhance your experience or if you have any more feedback that you think we might need to know, please do not hesitate to reach out to us.Once again, thank you for staying with us, and we look forward to serving you again in the future.Best regards,Hana PhamFront Office Manager

8/10 - Tốt

Teresa

Lưu trú 2 đêm vào Tháng 10, 2023
Hana Pham trả lời vào 22/11/2023
Dear Sir/Madam,We would like to take a moment to express our sincere gratitude for choosing our hotel and our services. We understand that you have many options available to you, and we are honored that you have placed your trust in us.We take great pride in providing high-quality services to our valued customers like you, and we are glad to hear that you are completely satisfied with your choice. If there is anything we can do to enhance your experience or if you have any more feedback that you think we might need to know, please do not hesitate to reach out to us.Once again, thank you for staying with us, and we look forward to serving you again in the future.Best regards,Hana PhamFront Office Manager

8/10 - Tốt

Mayu

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
スタッフは皆優しいです。
Lưu trú 2 đêm vào Tháng 10, 2023
Hana Pham trả lời vào 22/11/2023
Dear Sir/Madam,We would like to take a moment to express our sincere gratitude for choosing our hotel and our services. We understand that you have many options available to you, and we are honored that you have placed your trust in us.We take great pride in providing high-quality services to our valued customers like you, and we are glad to hear that you are completely satisfied with your choice. If there is anything we can do to enhance your experience or if you have any more feedback that you think we might need to know, please do not hesitate to reach out to us.Once again, thank you for staying with us, and we look forward to serving you again in the future.Best regards,Hana PhamFront Office Manager

8/10 - Tốt

Edward, Riverside

Thích: Sạch sẽ, nhân viên & dịch vụ
A good hotel for the $$$ bad water pressure and internet
Lưu trú 9 đêm vào Tháng 7, 2023

10/10 - Xuất sắc

stacey, Orange

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Right in the center of old town. Everything is within walking distance
Lưu trú 1 đêm vào Tháng 4, 2023
Dan Lai trả lời vào 03/06/2023
Dear Value guest, Thank you for your kind feedback after staying with us at Lavender Central Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in a very near future. Sincerely, Lavender Central Hotel Team.

10/10 - Xuất sắc

SETSUMI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 3, 2023

8/10 - Tốt

francis

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location. Excellent service. Breakfast was good. Room was a bit tight, but it was functional. The “city view” was not much of a view. More of a view of the air conditioner. They moved us for the extra night coming back from Ha Long Bay to their sister property. Their sister hotel, the Rex Hanoi, was much better with regards to room and facilities. The Lavender is okay if you’re only staying a couple of nights and don’t mind the minimalist facilities. Otherwise I’d choose the Rex Hanoi.
Lưu trú 1 đêm vào Tháng 3, 2023

10/10 - Xuất sắc

sera

Lưu trú 3 đêm vào Tháng 3, 2023

6/10 - Được

francis

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff and service was excellent. Breakfast was was typical, but the service was excellent. The only issue was that the room required a deep cleaning. The room itself was tidy and clean upon first entering, but under closer inspection, the room was in need of a deep cleaning. The bed, floor, and bathroom were clean enough. I would not choose to stay at this hotel again. On our return from Ha Long Bay, we were moved to their sister hotel due to “issues” with the air conditioner in our room. We were moved to the Rex Hanoi Hotel. The hotel had more amenities and the room appeared to be in a better state. I would stay at this property again.
Lưu trú 2 đêm vào Tháng 3, 2023

10/10 - Xuất sắc

Rita

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Muy accesible a pie. La atención agradable, el desayuno muy rico. Utilizamos el servicio de spa y fue muy bueno.
Lưu trú 1 đêm vào Tháng 2, 2023

10/10 - Xuất sắc

MIHO

Lưu trú 1 đêm vào Tháng 2, 2023

10/10 - Xuất sắc

HAJIMU

Lưu trú 3 đêm vào Tháng 2, 2023

10/10 - Xuất sắc

Lee

Lưu trú 1 đêm vào Tháng 1, 2023

8/10 - Tốt

Singh

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location

8/10 - Tốt

Amy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice hotel! Honeymoon stay
Stayed 1 night, lovely room, very pleasant stay with helpful and lovely staff. Including helpful info for our stay. Ideal location
Lưu trú 1 đêm vào Tháng 12, 2022

2/10 - Tồi

Khách đã xác thực

Lưu trú 1 đêm vào Tháng 11, 2022

10/10 - Xuất sắc

Taalib, Valley Stream

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This little gem of a hotel is very close to all the action. Dozens of restaurants, clubs and bars, foot massages and small stores. The staff is superb! The property, though a bit dated, is spotless clean and safe. I highly recommend Lavender Central.
Lưu trú 3 đêm vào Tháng 11, 2022

8/10 - Tốt

Gail

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The bed in our room was so amazing! King sized and had good quality mattress and sheets. The only problem I had was the room was a bit small. Otherwise, I have no issues with our stay.
Lưu trú 1 đêm vào Tháng 10, 2022

10/10 - Xuất sắc

Takeo

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hana and all staff were super kind and provided amazing services. We truly enjoyed.
Lưu trú 2 đêm vào Tháng 10, 2022

6/10 - Được

TADAYOSHI

Lưu trú 2 đêm vào Tháng 9, 2022
Hana trả lời vào 21/09/2022
Dear Mr Tadayoshi,Thank you very much for choosing our hotel for the holiday and for taking the time to rate about us. I don't know whuy you gave us 76% for staff. I hope you give us a comment that we can improve it. Anyway ,we will try our best to improve the service to further improve in the coming time. We are looking forward to serving you again in Hanoi if given the opportunity.Thanks & Regards,Hana pham

2/10 - Tồi

Asser

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
This hotel is a complete mess, it is dirty everywhere, the smell of mug is so bad that you get a headache within a few minutes. Wallpaper is falling off, it is really a mystery for me how it can get so many good reviews. Many better options for less price.
Lưu trú 1 đêm vào Tháng 6, 2022

6/10 - Được

Rosie

Lưu trú 1 đêm vào Tháng 7, 2022