Khách sạn Harmony

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"There was no coffee or breakfast like the advertisement showed."

"The room was clean and spacious. Our sink was clogged and because we got into our room quite late we didn’t report it until the morning. Breakfast was good - and hot! They kept everything well stocked and clean"

"The bed was very comfortable and the owners are nice. It was quiet with plenty of parking. It's right in Westfield, so there are stores and restaurants nearby."

"Dirty unkempt truly a horrible experience"

"Good breakfast, comfortable bed and good hotel location."

"Clean, spacious room. Needed a room for one night. Worked perfectly. Staff was incredibly friendly and helpful."

"The hotel and staff were all very nice. The hotel was very clean, beds were comfortable, and you could see the pride the staff and owner take in their hotel. It is a quality hotel."

"I ordered two rooms with jacuzzi and when I arrived they were under maintenance and they didn't refund me they gave me one of less money which I didn't agree with and the office was dirty they didn't give breakfast bad services"

"Stepping into a time capsule! This place DESPERATELY needs attention!!! Peeling paint, locks and windows don’t work, dust and dirt everywhere! There was even dog hair on my bedding when I arrived… I’m allergic to animal dander. Even the jacuzzi tub in the room had left residue on the tip of the bubbles when filled. Shower had hair in it still. The windowsill on the bay window was FULL OF DEAD BUGS! The dirt and dust on the outside of the banister made me question if housekeeping even cleaned...

"Must have the cookies and rooms are great could have more parking"

"There could be more outside trash cans Dogs staying there is fine. I had a dog with me but people let their dog crap and left it everywhere. Also smoking outside the doors and cigarette butts all over ground and trash thrown in ground. Disposable coffee or soda cups. I had doggy bags with me at all times because dogs crap. The smoking right outside doors is offensive Inside was clean. Actually I had a canister of disinfectant wipes. Glad I did. The toilet seat looked sketchy. I’m not...

"Well thought out venue, relaxing atmosphere, excellent restaurant and bar in complex, great place to watch the sunset over by the fire pits. Great place to write a book!"

"Wonderful experience! Comfy & cozy, very classy hotel. Beautifully decorated & an amazing historic atmosphere. Room was super comfy."

"There was no hot water for a shower. I was unable to shower while there and the breakfast was not impressive. The sausage was dry and hard and not a great variety of items. "

"This is a unique hotel in the middle of Chautauqua Institution. We had a fantastic room and thoroughly enjoyed the history and surroundings."