Khách sạn Hartlepool

"Staff were amazing night staff was amazing "

"Nice and friendly staff, free car park. The mattress should have been replaced years ago and was very uncomfortable. No sound insulation between the rooms so you can hear everything going on in the rooms above and each side. The hotel bar was like walking into the bar in star wars, so we eat at a local restaurant nearby "

"Helpful staff, good Wi-Fi. That's the positives out of the way. You actually have to park across the road in the job centre car park. My room had a raging hot radiator with no controls in May. Reception guy turned it off with a spanner, appreciated. Single Room: Outdated, grotty and only made over (a bit) every other day. Window latch broken, wobbly furniture, deadlock broken, no bedside table or shelf, no hooks or towel rails in bathroom, taps you cant operate with wet hands due to lack of...

"Very good breakfast and friendly atmosphere"

"Shared bathroom had no hot water to the shower. The guest house was cheap & basic. It was OK for a 1 night. Don't stay if you want a luxury bedroom!"

"Not a good a place"

"Sea views was amazing."

"Great hotel for the money. Room was better than a lot of Premier Inns these days. Very helpful staff. Would stay again. "

"Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

"Lovely stay in a clean, well maintained room. Had breakfast two mornings with excellent choice of continental and cooked. Staff very friendly and the grounds are gorgeous"

"Great experience. Staff was wonderful. Meals were very tasty. We will be returning at a later date to spend more time there."

"Modern Clean Pleasant. Rooms very comfortable. Food most excellent. Staff first class It was my birthday so there were one or two personal touches too!!"

"Definitely not a 4 star property. It was decent but not great. It is the only place I've ever stayed where the wifi signal doesn't even reach the 2nd floor - we couldn't use it at all. The floor squeaked and creaked with every step. I understand that it's an older building but it wasn't ideal."

"Superb property. The room we had was massive. Very large sleigh bed. Raised platform with a double ended bath in the bedroom. Beautiful oak flooring on the platform and really nice thick carpet in the bedroom. The en suite had a large walk in shower and was all new and clean feeling. The grounds were lovely. Nice walk round, rope swing obviously designed for brides and grooms. Sheep in the field next door. Staff friendly. Classly and well kept. Can highly recommend."

"The inn was okay and the staff were nice. Couldn’t sleep though which is the point of a hotel. Had a road facing room and could hear every single car as it sped by. Torture. The shower was also maybe the worst I’ve had in the last 5 years of constant travel. Felt like someone held a pinched hose over me and there was no water pressure at off peak shower times. "

"We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very...

"Great breakfast in room "