Search Hotels Near Heron Diversia, Madrid

"Todo bien."

"Giving a 3 out of 5, because air conditioning wasn't working properly, I had to wake up in the middle of the night sweating, the room assigned to me, is for handicap ppl and I did not requested this type of room, lightning system in the room is subnormal, only 1 light switch at the entrance, will turn on all room lights (around 20) at the same time, including all bathroom lights., so going to bathroom, all drak walking to the entrance to turn on All lights waking up also your partner, them turn all off and walk dark blind back to the bed. Also in the middle of the night, sleeping already, we heard the light switch click that turned on lights and clicked back off, after 5 seconds, a green small led light on to of the door started flashing after that for a few minutes. Creepy room, horrible lighting system, air conditioning stop working in the middle of the night. My first and last time staying with them. Not recommended"

"Staff was really really mean. For no reason."

"Great"

"The free on site parking for my Vip level was not provided, fortunately I found nearby street parking"

"The staff were helpful. There was a problem with the shower...the water was very hot and could not be adjusted. I had to have someone come to adjust the water. The water was also slow to drain while showering. They did offer to change the room. It was ok."

"The area is under SERIOUS construction, making it hard to find hotel and for drivers to even drop us off. I think once finished it will be very nice but for now it made it hard to enjoy. It was a bit of a walk to where we could get a taxi or to where they could drop us off late at night. Also Vending machines are outside of the hotel (in a train station, so no comfortable sending a child to get a water), but hotel staff was incredibly kind and check in was a breeze. They do not have air condition in the hotel rooms at night, and that made it quite stuffy. I did leave window open which helped but also with trains it was loud. Hotel room was large and had all we needed, and staff was very kind. "

"The airport shuttle doesn't run on weekends, the room had a funky smell and the walls are extremely think which allow you to hear everything, the pool was enclosed in a clear greenhouse which made the area unbearable on a warm sunny day. Spend a few extra dollars and stay somewhere else."

"Clean room, limited breakfast options"