Khách sạn Highcliffe và Walkford

"Absolutely amazing stay. Our room was lovely and breakfast was delicious. We will definitely stay again if in the area."

"Room was clean and staff very helpful. Food was good."

"The hotel is comprises of a main building and some houses and annexes. Sadly, the room we were given was in a damp annexe, and to our surprise when we opened the door there was someone in there! The receptionist apologised and gave us another room in the main building. The room was ok and clean, but we didn’t have water to shower either so our experience was overall okay. There is also an indoor swimming pool that seemed nice but we didn’t manage to use it. We didn’t try breakfast either but it...

"The overall stay at Purbeck House was okay. We had a very interesting mini tour with Alex. Our room was on two levels and very spacious . It would have benefitted from some artwork on the walls. Also, a proper bathmat. I nearly slipped over getting out of the bath as the textured surface is small. The shower gel bottles are a waste of time. They are very small and it was difficult to actually squeeze the gel out. Considering the price I would have expected bottled water. There was a wedding on...

"The hotel is a lovely old building with a lot of nice features. Our room was on the 2nd floor and fortunately there is a tiny ancient lift that is just big enough for 2 people and a suitcase, the room was 'cosy' but big enough, the ensuite had a good shower with somewhere for your shampoo etc if you didn't want to use theirs, it could have done with a hook nearby for your towel but that's my only minor complaint. The breakfast was a typical buffet, just what you expect. I had to ask for plant...

"Clean room. Helpful staff. A lot of road noise in rooms at the front but peaceful with lovely views for rooms at the back of the hotel. Good buffet breakfast with gluten free options on request."

"Excellent location right opposite the castle. Very comfortable and the staff were friendly and welcoming. Good food at the 18 restaurant with a 30 per cent discount for hotel guests. Would definitely return in the future."

"The staff was very helpful and friendly . We had breakfast there which was very nice . Didn't like the Coffee and Tea in the Room's . Carpets was stained ,Shelf in Bathroom was very dirty . Hotel needs a mega upgrade , but for the price it was o.k. Bed's where good to sleep in ,could have done with an extra Pillow . Is a very low budget Hotel ."

"I liked everything about the Holel."

"Staff went out of their way to provide an excellent service and deal with queries, all of them, and we spoke to about six during our 3 night stay. Wi-Fi was a problem however, partly due to local geography. Would it not be simple just to put in an ID and a password which could be contained in room info? Breakfast was excellent, as was the restaurant but it was a surprise not to have a "help yourself" area with cereal, yoghourt, fruit and juices for those who do not want a cooked breakfast. I...

"Lovely location. Friendly welcoming staff. Great guest experience from all members of staff. Fabulous food and beverages. Would definitely stay there again. Negatives if I'm being picky: We had to ask for sugar at breakfast every day and butter once. Trivial compared to the overall experience."

"Beautiful rest in nature and surrounds"

"OK pub/hotel - charming setting and building and great shower/bathroom. Wifi also fine. But my room was very small - barely enough room to walk around a single bed (and this for £110/night), bed was very uncomfortable and reception was never manned (I had to go and find staff 3 times). At 30% less price this would be fine, but at the price I paid I would not recommend."

"I would strongly reconsider staying here based on my experience. There were multiple issues from start to finish, beginning with poor communication around key facilities. The spa was closed, which was not made clear when booking through a third-party site, and this significantly impacted the stay. Check-in was disorganised and extremely slow, given there were so few people checking in. The room key failed multiple times and had to be reprogrammed more than once, which is not what you expect on...

"Nice , 2nd time staying here , no complaints, staff nice and helpful. Property showing a little wear and tear but nothing major . Enjoyed my stay there as a stop off before going on my cruise ."

"Garden room at back of property great for our dog as double doors opened onto big grassy area. Comfy bed."

"Buffet breakfast was one of the best I’ve had. Bar was friendly and great atmosphere."

"Ideal for an overnight stay to explore local area"

"It's as if you have gone back in time s really nice feel about the place the staff are great friendly and helpful far enough away but still accessible to Lymington and the surrounding area a lovely place"

"The hotel is being rescued so it’s very basic. Bar and restaurant closed. Bit 1970s. Good luck to the new owners. They use minimum staff and cannot yet exploit the real potential. Eg hairdryer broke down immediately and no-one on desk. You get what you pay for which is fair, but minimal. It’s really look after yourself AB&B. Would I stay again. Yes if budget was the big issue. No if we wanted atmosphere and attention."