Khách sạn Hilo

"Really enjoyed my stay. Lovely property with lots of amenities including laundry, swimming pool, koi pond, gym, water refill station, courtyard, and 24/7 community/coworking room. Location with easy parking and convenient to restaurants and things to do. Also close to the airport, but it’s not super busy so the noise wasn’t really disruptive. Room was clean and comfortable. Only issue was the bath tub — I realized too late that the cold water faucet in the tub was completely busted, but the...

"Thank you!"

"Fantastic historic older property, very well maintained. Great layout and superb location. Host was super nice. Comfy bed and linens. Plenty of excellent amenities. This is our new go-to when visiting Hilo. Highly recommend!"

"Found hair, fecal matter, and a bad odor in my shower. Front office sent Brett to look at it. He removed it with his bare hands. He then went to interact with other customers and equipment in the hotel, and I did not see him wash his hands. When I approached the front office about this they offered no help. No offer for a different room, nothing. In fact when I asked them directly, "Guess I am sleeping in your parking lot tonight instead of inside?" They answered,"Yes". Then ignored me. I left...

"Clean room, staff are very nice. The waterfall is the highlight"

"We checked in on July 26, 2026, originally for 3 nights but left after 2, for units 7 & 9. - We were not a fan of the coqui frogs. If you like to be serenaded from sunset to early hours of the morning this is your place. Apparently these frogs like to serenade for many hours, and we later found out (via local TV news) they are considered a nuisance and should be reported to authorities. - In unit 9, there appeared to be dried up contact lens on the night stand = GROSS - the shower gels that...

"I enjoyed how big the rooms were."

"Quaint and basic"

"This is a unique property in a cute rural setting. I could see how it’s not for everyone and it’s most definitely non-traditional. However, the setting is beautiful and the accommodations are adorable. Bed was comfortable, staff were pleasant; although for the most part we were on our own for check in, etc. No issues there, clear communication with directions and door codes were provided. There are indeed a number of ‘rules’ but I saw them more as a guide for how to use this special property...

"This place is beautiful and charming. My self and my two horn h children stayed on the first floor in the large suite with two beds and a pull out futon. Unfortunately, the entire third floor was rented out to a family who were extremely loud. The children continuously ran around the floor and one evening the family had a party that was completely out of hand. I think the children were rolling pool balls on the floor and bowling with them. It was awful. Complaining did not cease the noise,...

"Nice easy and clean "

"I understand this was an eco lodge. However, there is no air and little cross breeze. Our bed was broken, there were not enough towels (only 3 for 5 people), we were encouraged to shower by turning the water off while we used soap, the pots and pans were so dirty that some could not be cleaned. The worst was that the staff was unprofessional. They did not communicate effectively, they were dismissive about simple requests (like "how to check in") and once we did check in we NEVER heard from...

"Kamer leuk, uitstapjes leuk, pannekoeken leuk, sfeer leuk, schimmel in douche en rookmelder die midden in de nacht afging om niets was iets minder."

"Very unique place, great location, feels like you are right in the middle of the rainforest. I would definitely stay here again."

"Great location and room was perfect! We traveled as a family of four and this location was perfect for our visit to volcano national park. Loved hearing all the frogs and birds of the forest at night. Would have stayed two nights if we could have"

"great!"