Dear valued guest, we are working hard to bring guest the hospitality and good room as much as possible. Thank you for the values feedbacks. We hope to see you again soon in the near future.

We always try to do our best in serving the customers and with each supporting feedback as your have made our day. Thank you a lot for your appreciating.

Thank you for your choice of us and a nice and informative feedback. Saigon is a beautiful and hospitable place to come and so is our Saigon Sirius. We are so glad that you like our service. Hope we can serve you again in a near future.

Thank you for staying and ratting us Theo, we are working hard to bring better supporting on trip for guest who choosing us.

Thank you for staying with us!

Dear Mrs. ThuyThank you very much for your feedback, I would like confirm that we must to clean up the room after checking out. A hair on bed should a mistake of the maid and our staff immediately ask you to change another blanket cover. The daily cleaning service is provided by guest request unfortunately we did not receive any cleaning order from you during the stay. About the room arrangement the staff did inform you in advance about emergency situation of previous guest so they couldn’t check out as scheduled and we get your approval for new room arrangement. I’m so sorry that couldn’t serve you best time this time due to miss understanding, we hope to serve you better next time. Thank you

Dear Mr. Pak Hin, Thank you for your positive review and high rating! We are committed to providing affordable and exceptional accommodations for all travelers. We look forward to welcoming you back soon.

Dear Mellisa, We are thrilled to receive your positive review and high rating! Our commitment to providing affordable and exceptional accommodations for all travelers remains unwavering. We take pride in providing the best possible experience to our guests, and we are delighted that we have exceeded your expectations. We look forward to welcoming you back soon, and we will continue to strive for excellence in everything we do.

Dear Inoue, We are thrilled to receive your positive review and high rating! Our commitment to providing affordable and exceptional accommodations for all travelers remains unwavering. We take pride in ensuring the best possible experience for our guests, and we are delighted to have exceeded your expectations. We look forward to welcoming you back soon, and we will continue to strive for excellence in everything we do.

Dear Philip, to be cleared current we offer 2 options to pay when customer make the reservation (cash/ credit card), you had chosen pay cash at property instead of pay by card online when you made the booking so we had to collect cash on your arrival. Thank you very much for enjoying the room and looking forward to seeing you again soon!

Hi Hayley, thank you very much for your feedback we checked and fixed the tape in your room. For water quality maintaining the pool is cleaned every Monday morning and tested by Pasteur lab until 5pm to have the results, this weekly cleaning is required by Health service Dept for 4 and 5 stars standard please understand for us and this information might not mentioned by the online travel website thay we couldn’t control their website content.

Dear Mr. Warren, I’m so sorry about the water leaking in bathroom, in this case you just simply need to inform receptionist to fix or change the room for you, unfortunately we did not get any information from you during 4 nights. About the check in processing mentioned in your reservation guest must contact hotel 24 hours in advance unfortunately we didn’t get any information from you too, we also send you check in instruction via the email provided in booking prior your check in day but it went to your spam mailbox due to your mail fillers setting. Thank you for your own review and have a good day!

Dear Charles, Thank you for your valuable feedback. We would like to inform you that the check-in instructions are mentioned in the guest booking and are also sent through email prior to the check-in day (if any). Our 24/7 staff is always available to assist you in case of any concerns. We hope to have the chance to serve you better next time Thank you again for choosing us. Best regards,

Thank you for providing a genuine review of our property, Rommel. Your positive feedback motivates us to continue delivering exceptional service. We look forward to your next visit.

Dear Mario, thank you for enjoying the stay and leaving a positive review with a high rating! Our commitment to providing affordable and exceptional accommodations for all travelers. We take great pride in delivering the best possible experience to our guests and are thrilled to have exceeded your expectations. We are look forward to welcoming you back soon and continuing to strive for excellence.

Thank you Brian for taking the time to leave a positive review and giving us a high rating! Our commitment to providing affordable and exceptional accommodations for all travelers remains steadfast. We take great pride in delivering the best possible experience to our guests and are thrilled to have exceeded your expectations. We look forward to welcoming you back soon and continuing to strive for excellence.

Dear Fion, Thank you for your positive review and high rating! We remain committed to providing affordable and exceptional accommodations for all travelers. We take pride in delivering the best possible experience to our guests and are thrilled to have exceeded your expectations. Looking forward to welcoming you back soon, as we continue to strive for excellence.