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Nhận xét về Thung Nham Hotel & Resort

3.5 out of 5
Thung Nham Hotel & Resort
Thôn Hải Nham, Xã Ninh Hải, Hoa Lư, Ninh Bình

Nhận xét

6,0
Đánh giá 10 - Xuất sắc. 0/3 nhận xét" "
Đánh giá 8 - Tốt. 2/3 nhận xét" "
Đánh giá 6 - Được. 0/3 nhận xét" "
Đánh giá 4 - Kém. 0/3 nhận xét" "
Đánh giá 2 - Tồi. 1/3 nhận xét" "

8,0/10

Sạch sẽ

4,8/10

Nhân viên & dịch vụ

6,0/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

Nhận xét

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 10, 2019

2/10 - Tồi

Jean-Baptiste

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
Unqualified staff hotel
Big modern hotel in beautiful environment. Unfortunately the staff at the hotel does not speak english at all- but just to let you know something costs extra. Staff is not even friendly. The hotel has no reception and the phone does not work. Lot of things seem not ready or clarified, the hotel probably just opened. (April 2019).
Lưu trú 2 đêm vào Tháng 4, 2019
Thungnham Resort trả lời vào 13/06/2019
Thank you for your feedback about our hotel and i so sorry when you encounter these shortcomings. We will soon fix it. Hope to see you again in the future so that we can serve you better. Thank you so much!

8/10 - Tốt

Khách đã xác thực

Đi cùng bạn đồng hành
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Wonderfully situated property in the gorgeous Thung Nham park. You can walk around the whole property, rent bicycles and go explore. There were a few things that weren't ideal. First, only one staff member we encountered spoke enough English to converse. Wonderful, nice and kind staff, but had to communicate through Google Translate to get any assistance. Lot's of confusion with directions given to us of where amenities there were or question we had about the area. Second, once you are there, you are kind of stuck, since you are about 4km away from anything. There is a restaurant on the property, but the menu was very limited, I believe less than 8 dishes. Third, because its a park open to the public, there were hundreds of visitors each day over the weekend. Large buses parked right in front of our room, and local tourists were everywhere. We used Google Translate to ask for them to call us a taxi to take us into Tam Coc, the town, to rent a MotorBike to get around for the 2 days we were there. Since the hotel is in Thung Nham Park, there are guard stations where you need to purchase tickets to get access to the park. Driving back into the park, they wouldn't let us in, not knowing we were guests at the property. They didn't speak any English either, so it took a long and frustrating process to be allowed onto the property each day. Overall, a still pleasant stay.
Lưu trú 3 đêm vào Tháng 2, 2019