"Everyone from the valet to concierge to check in and the housekeeping staff exhibit the utmost care and full service you don’t often see in many hotels despite it being a service industry centering in hospitality. We were extremely taken care of and anything we needed were attended to smoothly and promptly. Love having text ability also for the service team to check in and let guests know they can easily have needs met easily and well met! Would happily recommend and look forward to staying...
"Everyone from the valet to concierge to check in and the housekeeping staff exhibit the utmost care and full service you don’t often see in many hotels despite it being a service industry centering in hospitality. We were extremely taken care of and anything we needed were attended to smoothly and promptly. Love having text ability also for the service team to check in and let guests know they can easily have needs met easily and well met! Would happily recommend and look forward to staying...
"Still the best service in the business, on par with the Carlyle and Savoy. In room dining was delicious and the Wagyu at Wolfgang Puck’s CUT is not to be missed. Take it from a lifelong NY’er on a business staycation, this is an incredibly stylish stay in the beating heart of NYC!"
"Still the best service in the business, on par with the Carlyle and Savoy. In room dining was delicious and the Wagyu at Wolfgang Puck’s CUT is not to be missed. Take it from a lifelong NY’er on a business staycation, this is an incredibly stylish stay in the beating heart of NYC!"
"The front desk staff was very nice and helpful, They went above and beyond to ensure we had everything we needed and were happy to give recommendations for sightseeing."
"The front desk staff was very nice and helpful, They went above and beyond to ensure we had everything we needed and were happy to give recommendations for sightseeing."
"Love the fragrance in the air, the varied public spaces, how cool the rooms are and, last but not least - the staff. I interacted with Moses (he helped me with my luggage) and Gabriel (waiter from Foxtail bar). It was my 3rd stay and I will definitely come back !"
"Love the fragrance in the air, the varied public spaces, how cool the rooms are and, last but not least - the staff. I interacted with Moses (he helped me with my luggage) and Gabriel (waiter from Foxtail bar). It was my 3rd stay and I will definitely come back !"
"The room was great and cozy with an amazing view of the city. Everything was a short walk or subway ride away while not being in the middle of heavy traffic. Staff were friendly and helpful. They held our bags for us after checkout so we could walk around a bit more around the city. Will definitely return to this location. "
"The room was great and cozy with an amazing view of the city. Everything was a short walk or subway ride away while not being in the middle of heavy traffic. Staff were friendly and helpful. They held our bags for us after checkout so we could walk around a bit more around the city. Will definitely return to this location. "