Khách sạn Illston on the Hill

"My stay was only three nights but it turned out to be like two separate stays. I was checked into a single room as requested and was initially delighted with it. But I then found that it coincided with football being shown on a large screen TV just yards away in the courtyard from my window, and that my room was next door to a gents toilet open to the visitors (ie public). And after experiencing the toilet door banging every 30 seconds and a hand dryer whirring literally the other side of the...

"Our room was very very hot needs ac ,we was give a large fan but it was very loud. Shower pressure not great. When asked for ice as our water was warm was given minimum which melted very fast, in these hot conditions fridges should be provided. Overall the staff very polite & friendly beautiful building."

"Lovely and clean room. The breakfast was good but we had to ask for some things that had run out but it was replaced. I would definitely stay here again. "

"The hotel is modern and nice. Requires a gym, swimming pool steam and sauna to give it the 5 star experience."

"Just arrived home after a fabulous stay! What a truly glorious place to relax and unwind. The spa was lovely, the food was excellent, and every member of staff made our visit so special. A special thank you to David, Rob (Night Manager), Danny, and Andrew’s, who all went above and beyond to make my friend and me feel so welcome throughout our stay. Your kindness and hospitality really made all the difference. We’re especially grateful for letting us stay up until 4:45am to watch the England...

"Stayed here many times but disappointed the room (carpet) didn't look clean, bathroom, this is only room with a bath and this will be the third time I've had this room and the bath taps don't work you can only use the shower. Previously I've had water in the room but not this time. Didn't look like the tea, coffee, etc. had been topped up"

"As with the Z Hotel Piccadilly, this hotel was great in all but one way: air conditioning and ice! It’s hot in the summer, friends — and it’s only going to get hotter! That means you should significantly upgrade your air-conditioning system as soon as you can; the current one is simply not up to the job. And when you serve drinks in the hotel, you should be assuming that everyone will want a glass full of ice — not looking surprised and dubious when a guest timidly asks whether ice is available,...

"It's the best place we have been in. The staff were amazing if you had a problem they would try to fix it."

"Easy to find and easy to park"

"Good breakfast and bar selection. Interesting, historic property, modernised sympathetically."

"Clean room, staff was great and Breakfast was lovely. Lots of Parking around the hotel also"

"Large property, clean, helpful staff, good location."

"Clean room although too small for a queen bed and a made up sofa bed - which I didn’t need. Plenty of parking space. Good choice of food for breakfast. Complimentary water. Nice air con and a fabulous shower"

"On arrival all staff were most helpful. The room was excellent as was the food we had. An excellent break and will stay again."

"Great hotel, great bar & restaurant"

"For the price we paid the hotel was absolutely fine. Lovely leisure facilities, nice biscuits with the tea and coffee tray. Lift’s available. Bar and restaurant and food were good. Staff were very pleasant and helpful. Sadly it’s all a bit tired. Cracks in plaster around the building, dark decor just in need of TLC but as I said before, this was reflected in a very good price. I would definitely book here again."

"Love the old antiqueness but spotlessness of the property alsao loved the huge wonbderful Breakfast i was full till suppertime thank youy Oakham and England for ytour kindness hope to come again i came from Canada"