Search Hotels Near Independence Mall, Philadelphia

"great property, friendly staff, in the heart of town"

"The room and facilities were standard. We were disappointed in the level of service we are used to at a Hilton location. We had breakfast in the hotel's restaurant and the person that greeted us (seemed to be the restaurant or shift manager) was curt. The same person proceeded to have to be what seemed to be an argument with his staff in the middle of the restaurant floor, which was unprofessional. There was an automatic 18% service charge for a self-serve buffet, which might have been fine, but we had to ask for refills of our waters. Additionally, the bill was given to us even though we weren't finished with our meals, and the individual providing drinks never came back after he dropped off after he RUSHED to drop off the check. I expect better from Hilton. "

"We usually stay at the Windsor because it is very well located, has restaurants on the main floor and is usually very nice. This past time, the AC in the room didn't work and the staff said they only have two settings, one for summer and one for winter. It was so warm in the room we had to open the window just to get some cool air, it was almost too hot to sleep. Also, the shower didn't drain but the staff said they would take care of that. Other than that it was fine."

"Staff were very helpful. Good coffee and muffins served in the lobby were much appreciated. Would stay here again."

"Room and buidling didn't feel clean or comfortable!"

"N/a"

"Outstanding location!"

"Though we would like the ADA accessible double queen to be a bit larger to accommodate a wheel chair, we appreciated the shower/bath handles, low heights for hangers, and close vicinity to the elevator. There are also lots of power outlets for your devices! From Front desk to room service, to security, every staff member we encountered was always kind, above and beyond friendly, and helpful."

"No hot breakfast the first morning and the other mornings were all the same items. More variety would have been nice"