Khách sạn bãi biển tại Isla Mujeres, từ 4.706.329 ₫

"Such a shame that the staff/management is so terrible at such a beautiful place. My family and I had the worst experience. We encountered an unsafe situation at the beach part with a hotel security that was unprofessional, rude, and disrespectful. When we sought help at the lobby, no one was available. They told us to return the next morning without care of what we had experienced. The next day, the management listened and basically said that the higher ups limit what they can do to try and make...

"Muy buena atención, la playa muy bonita de playa excelente la comida muy buena, se lo recomiendo cualquiera"

"Absolutely loved it here and we for sure will be back."

"Amazing stay! Very peaceful and felt like an authentic visit to mexico. Gracias!"

"Property was a nice quiet space away from the party scenes of Cancun but close enough to still have a wonderful time. The amenities in the hotel encourage a cultural immersion atmosphere which allows you to learn about the island, its people, and the history of their behavior patterns (we loved the sunrise walk). Pilates was intense! Somethings to work on: the spa had a non relaxing smell that I would not try given the smell. Only one restaurant open on Sunday night is unacceptable for an all...

"Lotus: Clean rooms. Front desk is very informative. Taxi service is usually readily available right outside Lotus. They also have their own golf carts to rent. Spa treatment was great. Guru restaurant food at lotus was great (two plates we ordered ceviche and the black angus burger with truffle fries - best truffle fries I’ve had anywhere, ask for the habanero hot sauce it’s delicious) although they close the beach access from lotus relatively early in the evening you still have access to it...

"Best location & staff was very friendly"

"JC is amazing. He waited on us and brought food, drinks etc to us while floating in the ocean We never had to ask for anything he anticipated what we were wanting before even asking. and walked into the water to bring it too us also gotta say Richie, Ricardo, Louis and Miguel were awesome. They took care of us at the bar and in the dining room. amazing staff Regarding mia. just know. the rooms are clean not updated. but the ocean is amazing and the staff goes above and beyond"