Overall, I enjoyed my stay at Izla Hotel. The waitstaff, bartenders, and front desk staff were very nice and attentive for the most part. My husband and I stayed in a beautiful room on the fifth floor with a gorgeous view of the ocean and a tub on the porch. The rest of my family stayed on the first floor with direct access to the beautiful pool. We had no trouble getting pool chairs every day. The beach is quite small, we spent very little time there. The restaurants were delicious. We had breakfast, lunch, and dinner throughout the week.
A few things we didn't love. After ordering drinks via poolside service, my husband got up and paid the bar tab. We were followed by two staff after we got up to leave asking us to pay our bill. The first time was okay, the second time was verging on harassment as they followed us all the way to the elevators. I would recommend ordering from the bar directly and paying your bill to reduce any confusion.
The turn down service left a bit to be desired. We started off with two full sized towels and two robes. (I think more full sized towels would have been appropriate, but having robes helped.) After our first room cleaning, we came back to only one full sized towel, one of our robes was gone, and we didn't get new bottles of water. We had to call repeatedly to get basic amenities, our robe was never returned. The fridge didn't work in our room and my parent's room on the first floor didn't contain a fridge at all.