Search Hotels Near Italian Hall, Los Angeles

"Beautiful hotel in the center of downtown!"

"The room was clean but very basic. The hotel is small and appears to cater to those on a budget. The staff was helpful. But the hotel is basically a place to sleep in between legs of travel. No fancy lobby, no free breakfast, no exercise room, just the basics but clean and comfortable. "

"Everything is going well "

"Everything is so good!"

"The room and overall accommodations were very well kept. Our only complaint was with the lack of security and lack of helpfulness from the young man at the front desk. The security came into question when we returned to the location at 11 pm on Monday night. We noticed that all the entrances into the hotel, including access to the elevator which accessed the rooms, were open directly to the sidewalk at the street. There was no staff at the front desk or anywhere in sight. When we arrived Sunday afternoon to check in, the young man behind the desk was helping a woman with her bags, but gave us no acknowledgement at all. We waited at the desk for nearly 5 minutes for him to return. He was not friendly nor helpful. He did not fill us in on anything the hotel had to offer, such as the times and days the bar was open. He answered only exactly what was asked. I have worked in service positions and know how customers should be greeted and treated. Bad days needs to be put aside in favor of being a positive representative for your place of employment. He did not give a good first impression of your hotel."

"The hotel is fairly run down and could use some updating in all areas of the hotel."

"We were booked for three nights. The hotel has three foot tall windows in every single room that are positioned at floor level. We were not informed of this so we didn’t realize until the following morning after checking in the evening prior and my 2 year old son had unlocked the 10th floor window and opened it. The second night we ate dinner at the hotel restaurant and they completely forgot my mother’s food. The third night one of the people who cleaned our room stole an expensive skincare bottle from the bathroom counter. When I spoke to the manager about my experience he said “What do you want me to do about that?” At least they credited me for the stolen product but the service was absolutely appalling."

"Beautiful property clan room amazing views."

"This hotel is so fresh and clean and the staff are very helpful and accommodating."