4/10 - Kém
Saqib, markham
Đi cùng bạn đồng hành
04/08/2025
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
Imagine a Ruths Chris steakhouse with staff from a local McDonalds. Well that's what this place is about. Almost.
1) This is a grand hotel with very good fitness facilities - not quite Equinox but not far off.
2) Some of the interior design in the fitness and dining areas is a bit thoughtless, and feels chaotic and themeless. That detracts from the polished, old school feel on the ground and hotel room floors.
3) Hotel room showers are quite appalling - power pressure is near non-existent. If you're expecting a good shower after your workout, you ain't getting it in the hotel rooms.
4) Staff don't align with the grandeur of the hotel lobby or the hotel room floors - staff are friendly but they are simply inappropriate for the physical asset. The owners don't seem to make that link because this is a consistent problem in this hotel.
5) Finally, the property is a stone's throw away from the most disgusting square kilometer of any major Western city that I've ever travelled to. Skid Row is a vast human tragedy. And extensive elements of it spread to the hotel's location. I didn't feel safe walking the area - and the fact that the adjacent CVS had 2 armed security guards during the mid-afternoon sort of summed it up.
Would I go here again? No. What would have to change?
i) Proximity to Skid Row
ii) More appropriate staff
Saqib
Lưu trú 1 đêm vào Tháng 8, 2025
