Khách sạn gần Trung tâm mua sắm Jeffersontown Commons tại Louisville

"I was on Concierge level - a first for me. The room was amazing! Concierge level had a separate lounge Mon thru Friday for Continental breakfast. On Saturday I had to go to main restaurant for breakfast where it was very understaffed, they ran out of many main items early, they didn’t speak English (cook said 5 minutes for everything and I waited 30 minutes and didn’t get my item; server didn’t understand Earl Gray Tea), and the selections were much less than what was available at concierge...

"Full hot breakfast and dinner; indoor and outdoor pool, friendly staff"

"I had to check out due to safety concerns and cleanliness."

"This hotel is next to an event space that played extremely loud music all night way into the morning. I was unable to get any rest. I checked out in the middle of the night. As I was checking out I was told that I could not be refunded for my stay. I stated that I was not trying to get a refund I just wanted to check out. I was not offered any type of discount and no apology. I feel like the situation could have been handled differently. I wouldn’t stay here again. "

"The property is in good shape for its age."

"It was a slightly updated migrant hotel. Lots living there. It’s supposed to be smoke free but they were smoking in the rooms every night."

"Do not judge a book by its cover. They are doing renovation in the area around the hotel. Once you find the small entryway you will see a beautiful hotel. Inside is wonderful. Staff was kind and on top of everything you wanted. Bar in lobby. Food on premises or within walking distance. Grocery store a 1/2 block. We would stay there again. Very clean and quiet rooms. "

"We reserved 2 rooms with queen beds on arrival we got full size and twin No toilet paper Phones didn’t work Tub look stain up and has paint clipping my child was scared"

"Very bad"

"The towels bad, pool small towels, bedsheets dirty, wrinkled, poor, no vet in bathroom, soap bad, no wadroop, floor bad, smoking or bad smell in the room. Too expensive for bad appearance and conditions. Breakfast bad… continental??? Really horrible This place is just poor"

"Clean bedrooms/bathrooms. We stayed in this hotel for one week for a work trip. The breakfast area was clean and provided enough to eat: waffles, boiled eggs, yogurt, sliced bread, cereals, oatmeal, milk, applesauce, fruit cups, coffee, tea, muffins, bagles. Cleaning staff will clean upon request and they chance the towels every day. They missed taking the trash every day though, but we told the front desk and immediately they put the request. We didn’t use the pool. Im picky but this...

"We only stayed one night, but it was a good value. The room was clean, comfortable and quiet."

"Everyone was very hospitable. "

"Breakfast was good both days. Typical fare-eggs, meat, waffles and toppings, fresh fruit. Coffee was good"

"They never mentioned that the pool was closed, and offered no refund. My child was do disappointed "

"Nice breakfast, some of the staff was wonderful! Big rooms! "

"The staff is very nice and helpful makes you feel welcomed the breakfast was ok"

"Fantastic staff, very clean, room was perfect. In a terriffic location. Will stay there again!"