Khách sạn gần Trung tâm mua sắm Jeffersontown Commons tại Louisville

"Love this property when in town "

"pool wasnt very warm, hotel smelled of smoke and perfume to cover it up, room was not clean when checked in. pull out couch mattress was flat as a pancake."

"Scheduled a 4-day stay, had a family emergency the first night and they wouldn't refund me for 3 nights! Not even one refund. Terrible customer service. Couldn't get the manager on the phone for 3 days. Showers are terrible. "

"I made a reservation Expedia told me to be there to check in the next day . When I got there they were closed. I had a family emergency so I couldn’t spend the rest of my afternoon stalking the internet going from Expedia to birch suites to figure out why they were close although I did try reaching out to Expedia with no results . So trip cancelled went home . Next day birch suites said since I had made the reservation thru Expedia then they were the ones that had to change my reservation date...

"Not really "

"Stayed here several times over the last 3 years,always clean and the staff nice and a quiet place "

"​"I am writing to formally express my dissatisfaction with my recent four-night stay. On one of those nights, I was locked out of my room and unable to gain entry until 5 AM. Despite paying for the full night, I was essentially denied access to my accommodations and have yet to receive any reimbursement. Furthermore, I experienced a second lockout during my stay, and room service was consistently unavailable. Given these significant lapses in service, I am requesting some type of reimbursement.""

"Very nice staff. Close to an event we were attending. No frills, but a quiet, comfortable place to sleep."

"Very nice staff and room was a good size for kids to have extra space. "

"It was great! "

"Fantastic staff, very clean!! "

"This property is not maintained very well. The elevator seems very old, makes strange noises and has an electric or oil type of smell on the third floor. The first room we were given had a dirty bathroom and the lights didn’t work. Most of the complimentary breakfast was gone when we got there (an hour before it ended)."

"Clean room. Pool was open."

"You get what you pay for"

"Tv did not work"

"The room was clean, neat and quiet. "

"Room was clean and spacious. Lighting in bathroom could be better. Front desk staff were very pleasant."

"The people at the front desk were EXCEPTIONAL! She was also the laundry management so please know she was amazing and made our trip so much easier!"

"The interior of our room was great. Super clean, modernized, a ton of usb ports to plug in electronics. The exterior needs work far as the condition, looks rather run down but they are under construction so there is that. Also the pool area walls and ceiling are in really poor condition. Like really rough but the water in the pool and hot tub were both clean and well maintained. Overall we would stay there again. "