Khách sạn Jenison

"Excellent"

"This property is nicely located and is reasonably clean. While there have been some recent updates, the hotel is showing its age and is need of a more extensive renovation. Furniture in the rooms were beat up. Both drains (bathroom sink & kitchenette sink) were completely clogged. I reported the maintenance issue to staff on the first day of my visit. It was never corrected. The studio suite isn't worth the extra money. The kitchenette contained no kitchenware or silverware. There was no...

"Clean, new, fresh! This place was great. Rooms are spacious and lots of attention to detail."

"Excellent in every way. Even the eggs were tasty. "

"Michelle was wonderful at helping me plan this night for my two daughters and family."

"The staff was super friendly. The hotel was clean. "

"The hotel was clean and quiet, which is a big plus for me. The issues we had dealt with staff and communication. When we checked in we asked if late check-out was avalable. We were told yes, we could stay until noon, so I confirmed with the front desk attendant that we wanted late check-out and would leave by noon. Just after 11am a staff member was knocking on our door asking why we hadn't checked out. I told them we had confirmed late check-out. Not 10 minutes later another staff member...

"I will definitely be staying here again. We have two small children and usually stay in Airbnb’s but I have found that with all the fees, it has been getting expensive and has lacked consistency. I LOVED our stay here! A fully equipped kitchen, large spacious rooms, a pool, laundry on site, a bar, and a delicious breakfast (we loved the taco bar!). The check out is also later and they allowed us a late check out and early check in free of charge. The staff was quick and very accommodating as...

"TERRABLE"

"The room was spacious, clean, and safe for my 90 yo mom. The kitchenette was wonderful! Our room was quiet as was the hotel, the hotel is in a quiet location even tho it’s close to the airport. Our room had a view of a little lake with geese on it. I cannot say enough about how ACCOMMODATING, FRIENDLY, and CUSTOMER ORIENTED the hotel staff at the front desk was!!! They brought extra blankets and were kind about the extra effort. They granted a little bit of a late checkout. And they greeted my...

"The place felt like it could’ve been good, but was poorly maintained. Lots of little things added up, from a pool under maintenance, some issues with the elevator, missing lightbulbs in fixtures, keycards that decided to stop working each night, etc. "

"coffee machine was bad. tasted burnt. food looked good didnt try. staff was kind. parking was fine. even got offered to buy boots from another guest. took 5 days to get my desposit back. the hall on or floor smelled like Indian food. we were next to elevator which was noisey. i got what i paid for. a cheap room in a nice town. "

"Was told had a first floor room. Nope, 3rd floor, went to ice machine pushed button no ice was un plugged,had to go down to 2nd floor. Wanted to use hot tub couldnt hand written sign no children un to allowed in it closed"

"The room was so clean, much more then many other places I have stayed. The staff was friendly and the pool was very nice. It was a nice location, easy to get to GVSU and then to other places around town. "

"Im never disappointed. Ive stayed here several times during the year to visit my family in holland. This hotel is always clean the staff super nice and friendly and the downtime super quiet i love it and prices are reasonable. "

"Nice people"

"Absolutely beautiful hotel. First class all the way. "

"Room needed major updates. Walls were partially painted, lots of dents and holes. Bathroom had rust stains. No butter available at breakfast. Juice machines didnt work. Coffee machine unavailable. "

"We were completely blown away by this hotel! The rooms were spacious and clean, the pool area was warm and well taken care of (the kids had a blast!), we didn’t even know about the arcade so that was an amazing surprise, breakfast was delicious with so many choices! We would highly recommend this hotel!"

"Close to airport, shuttle service was great"