Khách sạn Jervaulx

"The room, bed was clean, comfortable. The staff nice and approachable. The breakfast was good. Ideal location."

"On arrival could have done with better signage as to where to park as we ended up parking at Forbidden Corner. Also not easy to find Reception and when we did find there was no-one there for 10 mins. Room nice, dressing gown and slippers nice touch. Had evening meal in the bar which was ok and staff were attentive. Meals on the Sunday finished at 5 and bar closed which was inconvenient. We were informed no staff on site again until Wed. We couldn’t boil kettle Mon morning as electric went off...

"Another excellent stay, brilliant helpful staff but they looked a bit stretched at times and felt sorry for them rushing about. Maybe another one on would help"

"Lovely quiet place to stay and a Cantonese Restaurant. Food was very good and staff exceptional"

"Avoid room 11! No Wi-Fi or phone signal whatsoever"

"The Kings Head is a nice quaint hotel/ pub in Masham. However there were a few issues with the property. There were a few cobwebs in our room and I don’t think that is acceptable, especially in a family room or any other tbh. However, the thing that irked me the most was that when we arrived at the hotel we were advised that we could only go for dinner at 8pm as 7 and 7.30 were full. This was ok for us but when we arrived at the restaurant at 8pm we stood for some time and were ignored. When...

"I have a 3-5 on service. All the staff that I interacted with were very helpful and professional. However, the housekeeping was not good. I was only there for 2 days. On the first day, my room was not cleaned, despite housekeeping being right outside the room when I left for the day. On the second day, the room was cleaned but the amenities (tea, coffee, etc.) were not replenished. Clearly no quality checks by the housekeeping management."

"Lovely place to stay. Was just the two of us. We would say 2nd bedroom is suitable for children rather than infants or adults, due to steep stairs, and layout of the room. Teenagers would love it I'd imagine. Only thing that let it down slightly was the small seating area outside. Just needs a little TLC. A quick sweep out would have helped. Other than that Masham and this property well worth visit, if maybe slightly over priced."

"Room was very spacious and well maintained , the staff were friendly and professional, couldn’t do enough for me Really enjoyed my evening meal ( prices were very reasonable) Great traditional country pub/inn Definitely recommend a visit"

"Staff lovely room great & good delicious"

"Quick check in, we asked for a room at the back, we were given room 8. Nice room, comfy bed, pillows a little flat. Lovely shower room with waterfall shower, nice toiletries. It was a very hot day when we checked in, so the room of course was hot, we opened the windows. Had our meal in the hotel, we shared a ploughman's platter with a couple of extra sides which was very nice. Also bought a bottle of wine. We sat outside after the meal to look at the lovely view. We'd brought an extra fan...

"Parking was a bonus. Lovely old Georgian building. Bed very comfy. Very short walk in to town. Very nice breakfast."

"Nice clean room"

"Brilliant property, stayed here with our staff for the weekend while racing at Croft. Not far from the circuit, beautiful little pub, huge rooms, very spacious and clean. Found a little gem with this place and we will be back 100%."

"We stayed for one night as a stopover on the way North and were very happy that we picked this Inn. The room was quite basic but perfectly adequate for our needs and in line with the price point. We had an evening meal in the bar area which was very good with generous portions and we were served by a lovely young lady who was very friendly and helpful. The cooked breakfast was nothing short of excellent with good quality ingredients, perfectly prepared."

"Arrival was easy, nobody manning reception but was not a problem, key left on the side clearly labelled and clear instructions etc. Room clean and well presented, good amenities, including tea, coffee, fresh milk etc. Room not perfectly blackout with some streetlight coming in round the side of the curtains, and a faint green light from the fire exit sign, not something that bothers me as I sleep with my eyes closed, but some day dreamers might want a blindfold. Bed was clean, very comfortable...