Khách sạn Kapenga

"Room is clean, staff are good, but far from restaurants area!"

"Noth"

"It's not what I was expecting. The pictures we saw on expedia was very misleading. Around 750 we paid for two nights . We got moldy smelly cupboards two little portable heaters . Moldy curtains .The room was very cold, old looking . We traveled with 3 kids and I didn't feel it was very hygienic. Atleast a heat pump would've been ideal in this winter time . I would've loved a little bottle of milk to start of with as I am a coffee lover . No spa as I was told it has one . We requested for a...

"We enjoyed our stay. Having the spa is nice. Dog on premises too made our stay even better. It is not the nicest place we have stayed at but it is clean and tidy."

"Great place to stay. Clean room with all the amenities."

"Awesome place to stay! I will definitely be coming back again! Beautiful rooms. They have revamped them very well! Had everything we needed in the room! It was different having a room with laminated flooring over carpet but not the end of the world. Only thing that did bother us was that our tv would not connect to the internet so we were only able to watch normal television…. Managers did come to check it but they couldn’t fix it. Not the biggest issue but it would have been nice to be...

"Plenty of character"

"Our room was warm, clean, tidy & basic, it suited our needs for the 1 night. Location was good and only a 5 minute walk from eat street. We enjoyed the mineral thermal pool on site. Our room which was upstairs was a bit noisy"

"Pool not working, looks bad and in dire need of a renovation. Advertising leads you to think there is some sort of thermal pool or something. There is not."

"Room was clean & suited our one night stay. Wee bit noisy both with traffic & other residents.. otherwise thumbs up"

"Simple but works efficiently. Good staff, very basic breakfast."

"Value for money, paid $160 for two nights room was warm beds where clean, private spa bath. Yes not flash and perfect, but for the price I won’t complain. Two indoor spas and an outdoor heated pool, perfect for thoose travelling on a budget !!"

"2 bedrooms room, Check in efficiency, staff nice, clean, the room is big, can park vehicle in front of department, however must need to transfer luggage upon the staircase ypurself. Only one bathroom, and the other is only washroom. The shower is only attached on the wall."

"Cleaned daily was awesome.."

"The rooms were exceptionally clean — honestly, some of the cleanest accommodation we stayed in during our trip. Cleanliness is the most important thing to me when choosing somewhere to stay, and this property absolutely exceeded expectations. It was clear that everything was meticulously maintained and genuinely cared for. A staff member showed us to our room when we arrived and walked us through the amenities, which was such a nice touch. Everyone was very friendly throughout our stay and kept...

"This is a lovely hotel in a prime location. I hadn’t been to Rotorua before so had no idea of where things were. Quest was near everywhere I wanted to go! The room was tidy and spacious. Staff were lovely."