Khách sạn Kettlebaston

"Carpet in my room was dirty. Staff were unable to help with a taxi. Breakfast was 15 minutes late starting which caused large queue."

"Good evening, firstly I’d like to say that the start of our stay was very welcoming and professional. However just a few things that I’d like to touch on, our bed was dirty, the duvet had a urine stain on it, the hot tub was filthy and had a hose pipe that my partner nearly tripped up on and had to move to a secure place out of harms way. Lastly id like to comment for more awareness than anything, whilst trying to sleep there were a few people that were trying to get into our bedroom, which...

"Arrived to find the place locked up and had to make a phone call for someone to come to the pub to give us our room key. Apparently there was a problem of having no electricity due to the heat. No evening meal available and no bar; breakfast was average, with some folk having to wait a long time for service. The place was clean and room was comfortable."

"Will definately stay again. Only down side is big hotel with only small carpark, only bout 20 carparking spaces inc bout 4 dissabled. This will also cost you £10 a night"

"As good as always."

"Location was good, right off the highway. Lots of free parking. Staff were very friendly and helpful. Restaurant was very good. We didnt have the breakfast. Shower was nice had a bathtub. Beds were ok pillows were hard and not very comfortable. Would stay again."

"Excellent room for my stay. Every detail thought of and provided to a high standard."

"Wonderful stay, the shepherds hut was lovely and had everything you needed. Staff were lovely and the food was amazing. We really enjoyed our night away and will return in the autumn for a longer stay. Thank you"

"You should not have to pay for parking"

"Good"

"Lovely location and tranquil setting. However our stay did not include breakfast and at £13 each we gave it a miss. Plenty of parking outside, although there were very few staff around, we had to call the hotel to get someone at reception."

"Booked this last minute, hotel itself and room were great. The main gripe I had was how scandalous it is to charge almost £10 for parking per day on top of the room fee- it’s off a busy A road, it’s not in a town centre. Will make sure to read the fine print beforehand, wouldn’t book again on this basis."

"Excellent place to stay the staff were amazing food was outstanding rooms so clean the only slight disappointment was there was a few weddings a day which restricted us from enjoying the gardens"

"Enjoyable stay"

"Comfortable stay at the Mill. Food in restaurant was good and fantastic views over common land from several outdoor seating areas. Good bars and excellent service. No lift"

"Needed air con in the summer heat otherwise staff were nice and helpful"

"The room was clean beds comfortable en suite good. Cleaned every day biscuits tea replenished daily. Tha accommodation is on a busy road and many lorries till midnight and again from 5am very noisy if windows open which is necessary as no air conditioning in the room."

"Excellent room and amenities in Bury."

"Reception staff were very helpful but restaurant staff were slow to serve. There were very few customers and after giving us the menu and us waiting half an hour, I had to find a different member of staff to come and take my order. This said the restaurant staff were courteous and friendly."