Khách sạn Knaphill

"The hotel and staff were great. The restaurant and breakfast were excellent. The location convenient to airport but a very industrial location."

"Wonderful experience"

"Heathrow airport is tough to get around. We were doing an overnight before returning to the US on a morning BA flight. The Sofitel is in the airport at Terminal 5. Just a walk to the gate. Trying to stay offsite just to save a few dollars vs. save in hassle was an easy choice. The hotel is excellent."

"Far from Terminal 3. Very clo"

"The rooms were not ready. Had to wait at reception while they figured out the rooms. The room phone was not working and did not have the right maintenance staff. The phone was not fixed. The staff was generally helpful. The meal was good."

"Comfortable, clean, close to airport and the breakfast buffet was pretty good. A solid 2.5-3 star hotel I’d say"

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"No water bottle provided. No tea/coffee in room."

"A very comfortable stay in the heart of Surrey Very clean with pleasant helpful staff Close to rail to London A small town with good shopping Plenty of free parking Decent restaurant but no facility for self catering. No fridge or microwave"

"No ac and no ventilation. Felt like a baking room."

"Gorgeous property and right over the road from the Gastro Pub The Chequers with excellent food and service,"

"Wir haben unseren Aufenthalt sehr genossen und können das Hotel weiterempfehlen."

"Drunk male receptionist took ages to check us in , then given me a room I haven’t book . I have booked one family large room 145 - two green standing single beds and double bed room and I was given one double bed , one single and pull out of this bed to sleep on the floor type matrasse bed , when I questioned this he said that I was suppose to be told this when booked - nonsense I booked via this page with photos of the room - freestanding two single beds !!!"

"From the outside it leaves a lot to be desired but the inside of the hotel is great. Clean furnishings if a bit dated in place but great overall. Clean and comfortable, relatively quiet with the planes, only minor annoyance was no plug sockets near the bed to charge phone but otherwise great with easy access to Heathrow terminal 5 via the pods. Pods do turn into saunas in hot summer sun though FYI!"

"Ggod breakfast, friendly staff. Excellent venue to access Hampton Court Palace, just make sure it is actually open to the public beforehand!"

"We had a wonderful experience at this hotel. The room was incredibly nice—clean, spacious, and very comfortable. The location was absolutely perfect, and having hassle-free onsite parking made our trip so much smoother. We also loved the nice pool area, and the food at the restaurant was both delicious and very well priced. Highly recommend this place,"

"Great location right in the middle of Epsom race course, breakfast was nice and continually topped up. Only improvement to be made would be to add a swimming pool."

"Had a great stay here. U.S. King sized bed—very comfortable. Spacious room. Staff were super friendly and helpful. Getting to the airport was also very convenient. Would stay here again!"

"Clean room, modern, Daikin air con, nice garden for playing"