Deluxe Pool Access Room | Hiên

Nhận xét về BlueSotel Krabi Ao Nang Beach

4 out of 5
BlueSotel Krabi Ao Nang Beach
778 Moo 2 Aonang, Muang, Krabi

Nhận xét

8,8

Xuất sắc

Đánh giá 10 - Xuất sắc. 502/1004 nhận xét" "
Đánh giá 8 - Tốt. 363/1004 nhận xét" "
Đánh giá 6 - Được. 100/1004 nhận xét" "
Đánh giá 4 - Kém. 23/1004 nhận xét" "
Đánh giá 2 - Tồi. 16/1004 nhận xét" "

8,8/10

Sạch sẽ

8,6/10

Nhân viên & dịch vụ

8,4/10

Tiện nghi, dịch vụ

8,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Michael

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This place was great. Staff was so friendly and helpful. The place is very affordable, clean, wonderful pool with a swim up bar. Small gym to get a workout. Good happy hour pizza as snack, breakfast buffet, and lunch/dinner. Close to the beach a 5 min walk, lots of restaurants in area. Easy to get a cab. Extended my stay 2 different days. Balcony rooms are great! Overall great stay, thank you staff
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Mohamed Mustaqim

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
2nd visit here. Its always good. But they always give me rooms with faulty aircon and had to change rooms. Happened with my first visit too. Front lift was abit faulty doors didnt close properly
Lưu trú 4 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Ibtisam Maria

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I had 2 bookings and the staff were very helpful to combine them so that i didnt have to change rooms
Lưu trú 4 đêm vào Tháng 4, 2024
The BlueSotel Management Team trả lời vào 07/05/2024
Dear Ibtisam Maria, We extend sincere gratitude for the favorable remarks you have expressed concerning BlueSotel. Your exceedingly high rating shows that we are successfully achieving our goal to guarantee greatest guest satisfaction. Everybody on our team is overjoyed to have you return to our hotel again in the future. Sincere regards, The BlueSotel Management Team

10/10 - Xuất sắc

Ibtisam Maria

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff were attentive to queries and rooms were clean. only 1km away from Aonang beach. only minor downside is that there were no irons in house unless you send your clothes for laundry.
Lưu trú 2 đêm vào Tháng 5, 2024
The BlueSotel Management Team trả lời vào 07/05/2024
Dear Ibtisam Maria, Your complimentary review of the BlueSotel is extremely valuable to us. By receiving your highest possible rating, we are certain that we are succeeding in our goal to ensure perfect guest satisfaction. Your return to our hotel has delighted the entire staff. Sincere regards, The BlueSotel Management Team

10/10 - Xuất sắc

YASUKO

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
周りにタイ料理店もたくさんあり両替所もたくさんあります。海にも歩いて10分くらい。滞在中ティッシュが無くなりましたがフロントで、すぐにもらえました。朝のビュッフェも種類豊富で美味しかった。クラビに行く時は毎回このホテルを利用しています
Lưu trú 4 đêm vào Tháng 4, 2024
The BlueSotel Management Team trả lời vào 07/05/2024
Dear Yasuko, We greatly appreciate and benefit from your complimentary review of the BlueSotel. We are confident that our objective of guaranteeing absolute guest gratification is being met with the attainment of your highest rating. The entire staff is overjoyed by your return to our hotel. Sincere regards, The BlueSotel Management Team

8/10 - Tốt

Shyamsunder

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Cynthia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Didnt like open hallways with no air con. BUT its Thailand! So ofcorse its going to be hot
Lưu trú 1 đêm vào Tháng 4, 2024
The BlueSotel Management Team trả lời vào 07/05/2024
Dear Cynthia, We are extremely grateful for and stand to gain from your complimentary evaluation of the BlueSotel. We are fully assured that our goal of ensuring complete passenger satisfaction is being fulfilled by receiving your highest rating. Our entire staff is ecstatic to have you back at our hotel. Sincere regards, The BlueSotel Management Team

8/10 - Tốt

NurHajjar, Singapore

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Its was a pleasant stay, walkable for all area but wish they can do some upgrade to the toilet door which is difficult to close as for cleanliness at times the floor is sticky. As we book two rooms other room aircon keep leaking.
Lưu trú 3 đêm vào Tháng 4, 2024
The BlueSotel Management Team trả lời vào 07/05/2024
Dear NurHajjar , We would like to let you know our sincere gratitude for the favorable remarks that you have provided in regards to BlueSotel. We show great assurance that our scrupulous effort to guarantee utmost guest contentment is bearing fruit, as indicated by your impeccable rating. We are all delighted to behold your triumphant return to our hotel. Sincere regards, The BlueSotel Management Team

10/10 - Xuất sắc

Kimberly

Lưu trú 1 đêm vào Tháng 4, 2024

8/10 - Tốt

KOON TEE

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location, value for money. Have a pleasant stay.
Lưu trú 5 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Pamela

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Really enjoyed our three nights here. Pool was a lot of fun! Facility is clean and modern
Lưu trú 1 đêm vào Tháng 4, 2024
The BlueSotel Management Team trả lời vào 07/05/2024
Dear Pamela, Our heartfelt gratitude and honor for the complimentary review of the BlueSotel. Your feedback is exceptionally valuable to us. We are highly certain that we are exceeding your highest expectations in guaranteeing total satisfaction for our guests, as shown by the excellent rating you provided upon us. With respect to your stay, the entire team at our hotel has offered the greatest assistance. Sincere regards, The BlueSotel Management Team

4/10 - Kém

Curtis

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nothing great to say about this property. Tried to check in at 14:30 and was informed that check in was at 15:00 so we would have to return in half hour which is fine because this is hotel policy. We returned at 15:30 and tried to find a parking spot for our car but was shouted at by parking attendant and pointed in a general direction towards and alleyway to park the car. Upon arriving at the reception to get our room key at 15:40 we were informed that it would be another 15 minute wait because there was a "technician" fixing something in our room. At 16:00 we were finally given a room key for our "pool access room with VIP treatment as per Expedia". We got to our room and found the cleaning staff quickly wiping things as we walked in. The room itself is decently appointed but for the most expensive price point it was nothing special. After the staff left we noticed long black hairs all over the floor, the private access pool has algae and mold around the edge and the paint was peeling off of the walls. You can find a $50 hotel nearby that's clean and way nicer at the KeeReen down the road. We paid $130 CAD or 3550baht for this room and got 2 star quality and service. I brought my concerns up at check in and submitted an internal review during my stay but got nothing back from management. Beware of these pics . It's a motel pretending to be a Marriott in my opinion
Lưu trú 1 đêm vào Tháng 4, 2024
The BlueSotel Management Team trả lời vào 07/05/2024
Dear Curtis, We appreciate you giving your experiences to us. We sincerely apologize for any inconvenience that may have been caused by the hotel. Your feedback will be forwarded to our team operation in an effort to enhance hotel operations. We sincerely hope your visit was enjoyable and are looking forward to your return in the near future. With Regards, The BlueSotel Management Team

8/10 - Tốt

Bradley

Đi theo nhóm
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ
Great location
Lưu trú 4 đêm vào Tháng 4, 2024
The BlueSotel Management Team trả lời vào 07/05/2024
Dear Bradley, We wish to express our profound appreciation for the positive feedback that you have furnished concerning BlueSotel. We are extremely confident that our diligent endeavor to ensure the highest level of guest satisfaction is paying off, as shown by your excellent rating. We are all ecstatic about seeing your triumphant return to our hotel in the future. Sincere regards, The BlueSotel Management Team

10/10 - Xuất sắc

Jeff

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff were really friendly, food and drink were well priced We had a pool access room which was excellent Would definitely stay here again Loved the area as well
Lưu trú 5 đêm vào Tháng 4, 2024
The BlueSotel Management Team trả lời vào 07/05/2024
Dear Jeff, We express sincere gratitude and worth for your complimentary evaluation of the BlueSotel. Your input is remarkably beneficial to us. We are filled with great assurance that we are successfully achieving our goal of ensuring complete visitor satisfaction, as evidenced by the outstanding rating that you have bestowed upon us. Regarding your stay, the entire staff at our hotel has extended their greatest assistance. Sincere regards, The BlueSotel Management Team

6/10 - Được

Emily

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Check in experience was okay. Room was spacious but cleanliness was seriously lacking. Wallpaper was falling off and there was mold in the room. Breakfast was decent and appreciated as was the free water daily. Did not receive free upgrade or late check out with VIP access. Some of the staff weren’t super friendly at the check in desk when asking questions. You get what you pay for. Definitely not a 4 star hotel though - 3 at most.
Lưu trú 4 đêm vào Tháng 4, 2024
The BlueSotel Management Team trả lời vào 07/05/2024
Dear Emily,We appreciate you sharing with us your experiences. We would like to extend our sincere apologies for any inconvenience that the hotel may have caused. Our team will be informed of your feedback with the intention of improving hotel operations. We extend our sincere wish that your visit was pleasant and eagerly anticipate your return in the near future. With Regards, The BlueSotel Management Team

10/10 - Xuất sắc

Lorene

Đi cùng gia đình
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Everyone was very nice and helpful. Especially the pool bar staff, they made it enjoyable for us.
Lưu trú 2 đêm vào Tháng 3, 2024
The BlueSotel Management Team trả lời vào 07/05/2024
Dear Lorene,We appreciate you taking the time to leave us with such positive feedback and for including BlueSotel in your itinerary. That you had such a great time during your stay with us makes us very happy. We are happy to report that we have succeeded in our main goal of giving each and every one of our guests a relaxing and enjoyable stay during their visit. From the bottom of our hearts, we want to thank you one more for being there for us. We hope to see you again soon. Sincerely, The BlueSotel Management Team

10/10 - Xuất sắc

MORGAN

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Staff were excellent.. 😊
Lưu trú 2 đêm vào Tháng 3, 2024
The BlueSotel Management Team trả lời vào 07/05/2024
Dear Morgan, We appreciate you taking the time to provide us with your comments. That you had a great time during your stay with us makes us happy. We all hope to see you back soon, and don't hesitate to get in touch with us if you need any further assistance. Best regards, The BlueSotel Management Team

10/10 - Xuất sắc

Luke

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean, spacious
Lưu trú 2 đêm vào Tháng 3, 2024
The BlueSotel Management Team trả lời vào 07/05/2024
Dear Luke, We wish to express our sincere gratitude and great pleasure in receiving with the complimentary rating for the BlueSotel. Your feedback is incredibly beneficial to us. We are completely confident that we surpass your most rigorous standards to ensure the utmost gratification of our guests, as evidenced by the outstanding rating you have gave upon us. Regarding your accommodation, the entire hotel staff has provided the highest level of assistance. Sincere regards, The BlueSotel Management Team

6/10 - Được

Joanna

Không thích: Nhân viên & dịch vụ
Property was well connected and close to beach. However the room smelt damp and musty, and was in need of an update. I had a massage in the hotel spa and It was really poor unfortunately. The therapist was 40 mins late, and didn’t seem to know what she was doing (very unusual for Thailand). I mentioned this to the reception and they didn’t seem to care at all. Honestly the massage in the street salons were 1/3 of the price and 10 times better. Very disappointing experience. The pool was great, but closed at 8pm which was annoying.
Lưu trú 2 đêm vào Tháng 3, 2024
The BlueSotel Management Team trả lời vào 07/05/2024
Dear Joanna, Thank you for sharing your thoughts with us. However, we truly regret any inconvenience that the hotel may have caused you. We will forward your feedback to our team operation to improve our hotel operations. Sincerely, we hope you had a pleasant visit and we look forward to seeing you again soon. With Regards, The BlueSotel Management Team

10/10 - Xuất sắc

MORGAN

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A great place I loved it so much I extended my stay
Lưu trú 1 đêm vào Tháng 3, 2024
The BlueSotel Management Team trả lời vào 07/05/2024
Dear Morgan, Thank you very much for sharing your amazing feedback and for having chosen BlueSotel to be part of your vacation. We are humbled to read that you had a fantastic stay with us. Creating a comfortable and memorable experience for our guests is our top priority, and we're delighted that we could achieve this during your stay. Again, from our whole team thank you very much for staying with us and we would love to welcome you back soon. Best Regards, The BlueSotel Management Team

10/10 - Xuất sắc

Alyssa

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel was awesome! It was in an amazing location, so many shops and restaurants within a minute walk. The staff was so nice and helpful. Breakfast was good, with many options of all types of breakfast. Will be staying here again and definitely recommend the hotel to anyone staying in Ao Nang.
Lưu trú 5 đêm vào Tháng 3, 2024
The BlueSotel Management Team trả lời vào 07/05/2024
Dear Alyssa, We desire to show our profound appreciation and great happiness at earning the complimentary rating for the BlueSotel. Your feedback is highly important to us. We are thoroughly guaranteed that we exceed your most stringent criteria in order to guarantee the highest degree of customer satisfaction, as demonstrated by the remarkable rating you have bestowed upon us. With respect to your visit, every member of the hotel staff has delivered exceptional service. Sincere regards, The BlueSotel Management Team

10/10 - Xuất sắc

Omar

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great spot in Krabi
Lưu trú 4 đêm vào Tháng 3, 2024
The BlueSotel Management Team trả lời vào 07/05/2024
Dear Omar, We greatly appreciate your positive feedback regarding BlueSotel. We can tell that we are accomplishing our goal of complete guest pleasure since you have given us the highest rating possible. The whole staff is excited to have you return to our hotel. Sincere regards, The BlueSotel Management Team

8/10 - Tốt

Onni

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved the room and the balcony was a really nice touch as well. Would definitely recommend this hotel! The only negative was the housekeeping which really did not do much. We had to ask for toiletries etc. many times during our 4-week stay. Everything was clean and neat and the room did not smell moldy (which seems to be rare in Thailand). We stayed at the top floor which I highly recommend.
Lưu trú 24 đêm vào Tháng 2, 2024
The BlueSotel Management Team trả lời vào 07/05/2024
Dear Onni, We are delighted to express our sincere gratitude and profound satisfaction for the complimentary rating awarded upon the BlueSotel. We place great importance on your feedback. The exceptional rating you have awarded upon us provides a clear indication that we consistently surpass your most rigorous standards to ensure the utmost level of customer satisfaction. Regarding your stay, every staff member from the hotel personnel has provided outstanding service. Sincere regards, The BlueSotel Management Team

10/10 - Xuất sắc

Joan

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved the location, right in the heart of Krabis but quiet. Clean, friendly serviceser service, comfy bed
Lưu trú 1 đêm vào Tháng 3, 2024
. trả lời vào 16/03/2024
Thank you for being so supportive. Hope to have the opportunity to serve you again.

6/10 - Được

Rebecca

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Great location alghough definitely not a 4* we booked a pool swim up room which although had swim up was round dark corner with no light in. Pool area was dirty and no staff collecting empty glasses or cans lying around. Corridor walls marked and definitely needing a refresh
Lưu trú 3 đêm vào Tháng 3, 2024
. trả lời vào 16/03/2024
Thank you for the advice We will improve and hope to have the opportunity to serve you again.

8/10 - Tốt

YELENA

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice Hotel, close to everything. Breakfast was ok, not the best.
Lưu trú 3 đêm vào Tháng 2, 2024
The BlueSotel Management Team trả lời vào 04/03/2024
Dear Yelena,We appreciate you taking the time to write a review of our hotel. That you enjoyed our hospitality as well as you felt at ease due to our convenient central Ao Nang location. However, we sincerely apologize for any inconvenience that may have caused you while you were here about the breakfast. By implementing the suggestions you give our team, we will be able to improve our operations. Sincerely, we hope your stay was enjoyable and we look forward to seeing you again soon.With Regards The BlueSotel Management Team

8/10 - Tốt

Annika

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Zentrale Lage, gutes Frühstück und nettes Personal. Zimmer sind jedoch etwas älter und im Bad hat es kontinuierlich nach Abwasserrohre gerochen
Lưu trú 3 đêm vào Tháng 2, 2024
The BlueSotel Management Team trả lời vào 04/03/2024
Dear Annika, Thank you for staying at BlueSotel and we are happy to hear that you had a great overall experience with us makes us happy. We sincerely hope you will return to our hotel in the future and have an even better experience. Sincerely, The BlueSotel Management Team

10/10 - Xuất sắc

Manuel Ángel

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 2, 2024
The BlueSotel Management Team trả lời vào 04/03/2024
Dear Manuel Ángel,We appreciate you taking the time to write a review of your time spent at the BlueSotel. We are appreciative of your decision to remain with us. Giving our guests the best experience possible has always been our top priority, so we are thrilled to have exceeded all of your expectations. Sincere wishes for a fun-filled visit and a return visit soon.Sincerely, The BlueSotel Management Team

8/10 - Tốt

prema

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location was fine for Ao Nang with regard to walking to the ocean, access to bars and restaurants as well as dive outfits. Hotel staff were not proficient in English and need more service oriented training programs. Over my 5 nights, house cleaning had not reached my room until after 3 pm when I was back for a rest so I declined service. Breakfast buffet was good and staff there were good too.
Lưu trú 5 đêm vào Tháng 2, 2024
The BlueSotel Management Team trả lời vào 04/03/2024
Dear Prema,We value the time you invested in writing a review of our hotel. We are delighted that you found our hospitality and breakfast enjoyable. Regretfully, we do regret that you brought up the housekeeping service. We will provide our team with feedback so that we can improve the hotel experience. We sincerely forward to your return.Warm regards The BlueSotel Management Team

8/10 - Tốt

Mark

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very close to all small shops and groceries. Nice pool and fun outdoor bar.
Lưu trú 3 đêm vào Tháng 2, 2024
The BlueSotel Management Team trả lời vào 04/03/2024
Dear Mark, We appreciate your stay at BlueSotel and are pleased to hear that your overall experience with us was positive. We truly hope you will come back to our hotel to enjoy an even better experience in the future. Sincerely, The BlueSotel Management Team

8/10 - Tốt

Melisa

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Super gut für das Geld
Lưu trú 4 đêm vào Tháng 2, 2024
The BlueSotel Management Team trả lời vào 04/03/2024
Dear Melisa,We appreciate you taking the time to review your experience staying at the BlueSotel. We are appreciative of your decision to remain with us. We are ecstatic to have exceeded all of your expectations because our first priority has always been to give our guests the best possible experience. Best wishes for a pleasant stay and we hope to see you at BlueSotel in the future.Regards, The BlueSotel Management Team

8/10 - Tốt

carol

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff are amazing!
Lưu trú 7 đêm vào Tháng 2, 2024
The BlueSotel Management Team trả lời vào 04/03/2024
Dear Carol,We are grateful that you gave us such positive feedback. We're so happy you had an amazing time and that your enjoyment was increased by our hospitality. We truly hope that we will get the chance to welcome you at our hotel once more shortly. With Regards, The BlueSotel Management Team

8/10 - Tốt

Jessica

Đi theo nhóm
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good location, staff was excellent, pool and outside bar were great. Our first room was not the cleanest when we checked in. The sheets had stains but they changed them right away and some of the glasses had fingerprints all over them. We checked in to a pool facing room for our last few nights and it was great but we ended up facing a small pool at the back instead of the main pool with the bar. It ended up being a lot more quiet but i think i would request a main pool facing room next time. Overall, awesome stay!
Lưu trú 3 đêm vào Tháng 2, 2024
The BlueSotel Management Team trả lời vào 04/03/2024
Dear Jessica,We value the time you took writing a review of your stay at the BlueSotel. We are grateful that you have chosen to stay with us. Our first goal has always been to provide our guests with the best experience possible, so we are overjoyed to have surpassed all of your expectations. Warmest wishes for an enjoyable visit and look forward to welcoming you to BlueSotel again in the future.Sincerely, The BlueSotel Management Team

4/10 - Kém

Christian

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wir haben als Familie ( 2* Erwachsene, 1* 1 jähriges Baby) 4 Nächte im Hotel übernachtet. Das Personal war sehr freundlich. Der Pool sieht schön aus. Die Lage ist in Ordnung. 15 Gehminuten zum Strand. 7 Eleven und ein großer Supermarkt direkt um die Ecke. Unzählige Restaurants und Apotheken vor Ort. Das war es mit den Positiven. Als wir ankamen, war das Zimmer schmutzig. Wir haben das Bett an die Wand geschoben, um einen Rausfallschutz für unser Baby zu haben. Wir haben kein Kinderbett bekommen. Da kamen uns noch Pommes und Getränke von Vorgästen entgegen und unglaublich viel Staub. Auch unter den anderen Möbelstücken Sessel etc. Wurde nie geputzt. Nach Bemerkung, dass es noch schmutzig ist, wurde mit uns diskutiert, dass das Zimmer doch gerade gereinigt wurde, wir haben sie ins Zimmer gebeten, dass sie sich selbst ein Bild davon machen sollen. Das Bad war auch schon sehr in die Jahre gekommen. Schimmel und Kalk war sehr präsent. Die "tägliche" Zimmerreinigung gab es nur einmal. Die anderen Male wurde es nicht gereinigt. Wir haben uns dann irgendwann selbst ein Besen genommen und haben gekehrt und den Müll weggebracht. Für diesen Preis, für dieses 4 Sterne Hotel, hätten wir wesentlich mehr erwartet. Ich war noch nie in einem so teuren Hotel in Thailand und gefühlt, war es das schlechteste Hotel und wir sind das 5. Mal in Thailand. Selbst in Hostels war die Sauberkeit größer. Das Frühstück war in Ordnung. Alles im allen würden wir dieses Hotel nicht weiterempfehlen.
Lưu trú 4 đêm vào Tháng 2, 2024
The BlueSotel Management Team trả lời vào 19/02/2024
Dear Christian, We value the time you spent writing a review of our hotel. We are delighted to hear that you had a great time and that both our hospitality and our central Ao Nang location, with its variety of shops, restaurants, and cafes, made you feel comfortable. We do, however, apologize for any inconvenience that the state of cleanliness may have caused you while you were here. We will be able to enhance our operations by applying the input you provide to our team. Sincerely, we hope you had a pleasant stay and we hope to see you soon.Warm Regards, The BlueSotel Management Team

10/10 - Xuất sắc

Stuart

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Stayed for 2 nights in February in a Superior Room with Balcony. The room was clean and as shown in the listing photos. The air conditioning worked, the beds were comfortable, and the shower had hot water. The breakfast buffet was excellent, in fact, the best of any hotel I stayed at during my Thailand trip.The pool was very good and the pool bar was fun. The property has a good location on the Krabi strip. I would use this hotel again, and certainly recommend it to others.
The BlueSotel Management Team trả lời vào 19/02/2024
Dear Stuart, We appreciate you choosing BlueSotel as your place to stay. That your stay with us was enjoyable overall and that it exceeded your expectations makes us all extremely pleased. We truly hope that we will have the opportunity to welcome you to our hotel again in the future. Best Regards, The BlueSotel Management Team

8/10 - Tốt

Song

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Comfortable bedding: Invest in high-quality bedding and pillows. A good night’s sleep is essential. Bathrobes and slippers: i think as a beach area hotel should added comfort of these items. Options for pillows: Allow guests to choose from different pillow types (e.g., down, foam, hypoallergenic). Personalized comfort goes a long way. May provide lotion and toiletries as needed
Lưu trú 4 đêm vào Tháng 2, 2024
The BlueSotel Management Team trả lời vào 19/02/2024
Dear Song, We are appreciative of the time you invested in reviewing our hotel. We are all pleased to hear that your stay was enjoyable because of the comfy bedding, which went above and beyond your expectations. We look forward to having you stay at BlueSotel again soon for an incredible experience. Sincerely yours, The BlueSotel Management Team

8/10 - Tốt

Sean

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We’ve stayed here before. Housekeeping could be better. Had to ask for toilet rolls and soap on 2 occasions as not replaced when room cleaned. Rooms good size and so is the balcony. Buffet breakfast is standard and nothing special. Coffee is pretty horrible.
Lưu trú 6 đêm vào Tháng 2, 2024
The BlueSotel Management Team trả lời vào 19/02/2024
Dear Sean,Thank you for sharing your thoughts with us. We do, however, sincerely apologize for any inconvenience the hotel may have given you. We will improve our operations by using the feedback from your team. Sincerely, we hope your visit was enjoyable, and we hope to see you soon.With Regards,The BlueSotel Management Team

10/10 - Xuất sắc

Max

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice Stay
The Blue Sotel is conveniently located in Ao Nang. The room was clean and comfortable. The breakfast was outstanding. The staff members were very helpful and kind. We highly recommend staying here.
Lưu trú 7 đêm vào Tháng 1, 2024
The BlueSotel Management Team trả lời vào 19/02/2024
Dear Max,Thank you for sharing your positive feedback with us. We are really happy that you had a great time and that our cleanliness and hospitality lived up to your expectations. Our handy location in the center of Ao Nang also contributed to your experience of satisfaction. We truly hope that we will get the opportunity to welcome you to our hotel again in the future. Have a good day!With Regards, The BlueSotel Management Team

6/10 - Được

Johanna

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Không thích: Sạch sẽ
Bra service
Fantastisk service , men städningen av rummen var under all kritik. Tyvärr riktigt äckligt badrum pga så mycket smuts och för Priset per natt är de under all kritik.
Lưu trú 9 đêm vào Tháng 1, 2024
The BlueSotel Management Team trả lời vào 19/02/2024
Dear Johanna, We appreciate you taking the time to write a review of our hotel. That you enjoyed your stay with us is a great compliment. We do, however, deeply apologize for any inconvenience you may have experienced during your stay according to the condition's cleanliness. By implementing the suggestions you give our team, we will be able to improve our operations. Sincerely, we hope your stay was enjoyable and we look forward to welcoming you again soon.Regarding ,The BlueSotel Management Team

10/10 - Xuất sắc

Wenche

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Et kjempe opphold denne ganga også. Har vært her 3 ganger før på dette hotellet. Betjening er alltid smilende og hyggelige. Så her kommer vi igjen neste år😄😄
Lưu trú 16 đêm vào Tháng 1, 2024
The BlueSotel Management Team trả lời vào 19/02/2024
Dear Wenche, We truly appreciate that you are returning to BlueSotel. We are very happy that you shared that your overall experience with us was positive. We sincerely hope that we will have an opportunity to welcome you back to our hotel for a fourth time in the future. Please accept our sincere gratitude. :)Warm Regards, The BlueSotel Management Team

10/10 - Xuất sắc

Arne Ragnar

Thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Vinterferie 2024 - januar.
Bra fint hotell og bo på igjen for oss -som vi kan anbefale for andre som akal til Ao Nang!
Lưu trú 25 đêm vào Tháng 1, 2024
The BlueSotel Management Team trả lời vào 19/02/2024
Dear Arne, We value the time you took to write a review of our hotel. Knowing that you had an excellent stay and exceeded your expectations makes us all very happy. We hope to have you stay with us at BlueSotel once more soon for an amazing experience. Sincerely yours, The BlueSotel Management Team

10/10 - Xuất sắc

Justin

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely property
Lưu trú 3 đêm vào Tháng 2, 2024
The BlueSotel Management Team trả lời vào 19/02/2024
Dear Justin, We are grateful that you decided to stay at BlueSotel. We are all very happy that your stay with us exceeded your expectations and that you had a great time overall. We sincerely hope that we will have the chance to have you stay at our hotel again in the future. Best Regards, The BlueSotel Management Team

8/10 - Tốt

Caroline

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel is in a great location to access all of Ao Nang. We enjoyed our 5 night day here. Airport shuttle (800 tbt) was easy to set up and on time.
Lưu trú 5 đêm vào Tháng 2, 2024
The BlueSotel Management Team trả lời vào 19/02/2024
Dear Caroline,We appreciate you providing us with your positive feedback. We are so glad you had a wonderful time, and that our location is convenient which in the heart of Ao Nang enhanced your satisfaction. We sincerely hope that we will have an opportunity to have you stay at our hotel once again in the future. Best Regards, The BlueSotel Management Team

10/10 - Xuất sắc

Kelly

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Love Bluesotel
I love the staff, pool, food and location! My room was perfect!
Lưu trú 1 đêm vào Tháng 1, 2024
The BlueSotel Management Team trả lời vào 19/02/2024
Dear Kelly, Thank you for staying at BlueSotel and we thank you for your time in reviewing our hotel. It makes us all extremely pleased knowing that you had an excellent stay and that the location and our room both lived up to your expectations. We hope to welcome you again soon at BlueSotel for another unforgettable stay. Sincerely yours, The BlueSotel Management Team

10/10 - Xuất sắc

Rebecca

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ideal location. Pool area lovely. Rooms nice and clean and comfy. Friendly and helpful staff
Lưu trú 13 đêm vào Tháng 1, 2024
The BlueSotel Management Team trả lời vào 19/02/2024
Dear Rebecca, We are grateful that you chose to stay at BlueSotel. We are grateful to hear that your stay with us was pleasant overall, especially considering how convenient our location is and how hospitable we are. We sincerely hope to have the chance to greet you at our hotel again in the future. With Regards, The BlueSotel Management Team

2/10 - Tồi

HasanAli

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Dybt skuffende ophold med kæmpe hygiejneproblemer.
Opholdet på dette hotel var dybt skuffende og ganske forfærdeligt. Værelset var plaget af hygiejneproblemer, hvor myg sværmede omkring, og der var endda larver i badeværelset. Morgenmaden var ikke blot ringe, men decideret ubehagelig. Faciliteterne var tydeligt nedslidte og trængte desperat til opgradering. Forvirringen om betaling var en yderligere irriterende faktor. Nogle medarbejdere påstod, at man ikke kunne betale med kort til faciliteterne, mens andre hævdede, at der skulle betales 5% ekstra med kort. Den inkonsekvente information skabte en unødvendig frustration. Personalets totale mangel på hjælpsomhed med at booke taxa var endnu et negativt aspekt. Den samlede oplevelse var præget af en dårlig service, dårlig hygiejne og inkonsekvent information. Jeg fraråder stærkt dette hotel til andre rejsende, da det ikke lever op til nogen standard for en behagelig indkvartering
Lưu trú 5 đêm vào Tháng 1, 2024
The BlueSotel Management Team trả lời vào 19/02/2024
Dear HasanAli,We appreciate you sharing your rating with us. However, we truly regret any inconvenience that the hotel may have caused you. We'll use your team's feedback to enhance our operations. Regards,The BlueSotel Management Team

8/10 - Tốt

Anders

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 1, 2024
The BlueSotel Management Team trả lời vào 19/02/2024
Dear Anders, We are grateful that you gave us such positive feedback. We're delighted you had a great time and we truly hope that we will get the chance to host you at our hotel again in the near future. Best Regards, The BlueSotel Management Team

6/10 - Được

Jonas

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 7 đêm vào Tháng 1, 2024
L trả lời vào 29/01/2024
DearKhunJonas,Thank you for choosing our hotel for your holiday, and share your feedback. We apologize for the inconvenience if something through not up to your expectations. We appreciate your understanding and hope to have the opportunity to welcome you back soon.Sincerely Yours,Manage Team

8/10 - Tốt

Wassila

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
Il y avait une odeur de moisie dans la chambre ainsi que dans les partie commune. Et La Clim n’était pas efficace. Il n’y avait pas également de séchoir ni de fer à repasser. Mis à part cela tout était très bien.
Lưu trú 6 đêm vào Tháng 1, 2024
L trả lời vào 29/01/2024
DearKhunWassila,Thank you for choosing our hotel for your holiday. We regret to hear that our facilities are up to your expectations. We apologize for the inconvenience this might cause. Your feedback is valuable, and we will address these concerns with improvement. We appreciate your understanding and hope to have the opportunity to welcome you back soon.Sincerely Yours,Management Team

10/10 - Xuất sắc

Mark

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Exellent staff and pool
Lưu trú 4 đêm vào Tháng 1, 2024
L trả lời vào 29/01/2024
DearKhunWassila,Thank you for your valuable feedback. We are glad to hear that our hotel facilities and staff are up to your expectations. Look forward to welcoming you back to our hotel "Bluesotel Krabi" soon.