Mặt tiền nơi lưu trú

Nhận xét về WOLO Kuala Lumpur

3 out of 5
WOLO Kuala Lumpur
Corner of Jln Bukit Bintang, and Jln Sultan Ismail, Kuala Lumpur, Kuala Lumpur

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 56/100 nhận xét" "
Đánh giá 8 - Tốt. 33/100 nhận xét" "
Đánh giá 6 - Được. 8/100 nhận xét" "
Đánh giá 4 - Kém. 2/100 nhận xét" "
Đánh giá 2 - Tồi. 1/100 nhận xét" "

9,4/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,2/10

Tiện nghi, dịch vụ

9,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,6/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Jessica

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very convenient location, plenty of restaurants and shops within walking distance
Lưu trú 1 đêm vào Tháng 5, 2024
WOLO Kuala Lumpur trả lời vào 17/05/2024
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay and the convenience of our location in the heart of Bukit Bintang. Our strategic location is our hotel's pearl. We love Bukit Bintang as much as anyone! Hence, providing a roof over any guests' heads brings us much joy! Should you need any assistance or have specific preferences to enhance your comfort, please feel free to let us know. We're eagerly looking forward to serving you again on your next visit!

8/10 - Tốt

Hanyang

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel is in an extremely convenient location. Close to shopping, dining and public transport
Lưu trú 2 đêm vào Tháng 5, 2024
WOLO Kuala Lumpur trả lời vào 14/05/2024
Thank you for sharing your kind review. We're delighted to hear that you found our hotel's location to be strategic. We pride ourselves on providing our guests with a convenient and accessible location, and it's wonderful to know that it met your expectations. Being centrally located allows our guests to easily explore and access nearby attractions, dining options, and transportation hubs. We appreciate your positive feedback and look forward to welcoming you back on your next visit.

10/10 - Xuất sắc

Scott

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location
Lưu trú 1 đêm vào Tháng 4, 2024
WOLO Kuala Lumpur trả lời vào 09/05/2024
Thank you for your positive review. We are thrilled to hear that you enjoyed the convenience of our location in the heart of Bukit Bintang. Our location is indeed one of our greatest assets, and we're delighted that it worked well for you. Being close to Lot 10, Pavilion and various food options is a definite advantage for our guests. If there's anything specific you would like to address or if you have any other suggestions, please don't hesitate to let us know. We look forward to see you soon!

10/10 - Xuất sắc

Chung

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
WOLO Kuala Lumpur trả lời vào 06/05/2024
Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are thrilled to hear that you had a great experience. Your flawless rating means the world to us, and it serves as a great motivation to consistently deliver exceptional services. Should you need any assistance or have specific preferences to enhance your comfort, please feel free to let us know. We're eagerly looking forward to serving you again on your next visit!

10/10 - Xuất sắc

Ibrahim A

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location
Lưu trú 3 đêm vào Tháng 4, 2024
WOLO Kuala Lumpur trả lời vào 30/04/2024
Thank you for sharing your positive review. We are thrilled to hear that you found our location in the heart of Bukit Bintang convenient. Our location is indeed one of our greatest assets, and we're delighted that it worked well for you. Being close to Lot 10, Pavilion and various food options is a definite advantage for our guests. If there's anything specific you would like to address or if you have anything else to share, please don't hesitate to let us know. We look forward to see you soon!

8/10 - Tốt

Denise

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good n clean
Lưu trú 1 đêm vào Tháng 3, 2024
WOLO Kuala Lumpur trả lời vào 29/03/2024
Thank you for sharing your recent stay experience with us. We are thrilled to hear that you enjoyed your stay with us in WOLO. We appreciate your positive review as it motivates us to continue delivering exceptional service to our guests. If there's anything specific you would like to address or if you have any other suggestions, please don't hesitate to let us know. We look forward to see you soon!

10/10 - Xuất sắc

Marjorie Anne

Đi theo nhóm
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room was spacious as We got the Suite with window. Bed comfortable however housekeeping service needs improvement. The handovers looked old and worn. Washed cups n glasses were left to dry on a towel in the bathroom. So unhygienic. Ironing board was left on the floor for the 3 days we were there. Litter on carpet wasn’t removed; assumed wasn’t vacuumed during our stay. Concierge n doorman very polite n helpful. Overall a pleasant stay. Great location with easy walking access to the Malls.
Lưu trú 3 đêm vào Tháng 3, 2024
WOLO Kuala Lumpur trả lời vào 27/03/2024
Thank you so much for choosing WOLO! We are pleased to hear that you enjoyed the comfy bed. However, wWe sincerely apologize for the unsatisfactory experience you encountered, and we deeply regret any inconvenience caused. We take the cleanliness and comfort of our rooms very seriously, and we are truly sorry that your expectations were not met. We have immediately addressed the issues you mentioned with our housekeeping team to ensure that such incidents are not repeated in the future. It's great to know that our hotel's proximity to various amenities and attractions added to your overall experience. Your kind word means the world to us, and it serves as a great motivation to consistently deliver exceptional services. We hope for the pleasure to welcome you back.

10/10 - Xuất sắc

Anja

Đi theo nhóm
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfecte locatie in KLCC met mooie kamer, goed bed en vriendelijke hulpvaardige medewerkers. Het uitzicht vanaf de 12e verdieping op het stadscentrum is geweldig. Aanrader!
Lưu trú 1 đêm vào Tháng 3, 2024
WOLO Kuala Lumpur trả lời vào 22/03/2024
Thank you so much for your positive review. We are delighted to hear that you found our location in the heart of Bukit Bintang and that you enjoyed your stay. Our location is indeed one of our greatest assets, and we're delighted that it worked well for you. Being close to Lot 10, Pavilion and various food options is a definite advantage for our guests. We appreciate your kind words about our staff's efforts to accommodate your needs. It's always our goal to provide exceptional service and ensure our guests have a pleasant stay. Thank you again for choosing WOLO and your recommendation is much appreciated. If you have anything else to share about your stay, please feel free to do so. We can't wait to see you again soon!

8/10 - Tốt

Chong Eng, Singapore

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
accommodating and helpful staff.
Lưu trú 1 đêm vào Tháng 2, 2024
WOLO Kuala Lumpur trả lời vào 21/02/2024
Thank you for taking the time to write us a review. We are thrilled to hear that you had a great overall stay with us. We appreciate your comment about our staff being friendly in servicing you. We take great pride in providing excellent service and ensuring our guests feel welcomed and well taken care of during their stay. Your positive remarks inspire us to continue delivering the best possible service. It would be an honor to host you again, providing you with another exceptional stay on your next visit. We're eagerly looking forward to serving you again on your next visit!

8/10 - Tốt

Abdullah

Lưu trú 3 đêm vào Tháng 2, 2024
WOLO Kuala Lumpur trả lời vào 22/03/2024
Thank you for taking the time to rate your recent stay with us. We are content to receive the rate of 4 out of 5 score. We hope you enjoyed your stay with us. Should you need any assistance or have specific preferences to enhance your comfort, please feel free to let us know. We're eagerly looking forward to serving you again on your next visit!

10/10 - Xuất sắc

Ruzainie

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Metropolis staycation
It was a perfect staycation. Loved it
Lưu trú 1 đêm vào Tháng 12, 2023
WOLO Kuala Lumpur trả lời vào 11/01/2024
Thank you for your enthusiastic feedback! We are thrilled to know that your experience at our hotel was perfect and excellent. Our team at WOLO is dedicated to providing a top-notch experience for all our guests, and we're delighted that you found everything to be good, perfect, and excellent during your stay. Your satisfaction is our ultimate goal, and we hope to continue delivering exceptional service and accommodations to you in the future. Should you plan to return to our area, we would be honored to host you again for another wonderful stay at WOLO.

8/10 - Tốt

vicky

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
No table No chair provided in the room. Very inconvenient. Also, water leak from the shower to the corridor, bad design to block the water from the shower. I used the shower towel to soak up the water during my 4 nights stay. Other than that, it was a pleasant stay. I want to mention that the Starbucks was a plus. Great place for a breakfast & break. Their staff was very friendly.
Lưu trú 4 đêm vào Tháng 12, 2023
WOLO Kuala Lumpur trả lời vào 03/01/2024
Thank you for choosing WOLO and for sharing your recent stay experience with us. We are thrilled to hear that you enjoyed the Starbucks in the hotel and that you had a pleasant stay. However, we are sorry to hear that you encountered the absence of room facilities and the maintenance issue from the shower room. We sincerely apologize for the inconvenience caused and we have addressed this matter with the respective team, ensuring the improvements are made. Thank you again for voicing out. We value your input and look forward to hosting you again for another exceptional experience.

8/10 - Tốt

Mike

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Being right in city centre, expect a bit of noise from street bands tiii about midnight.
Lưu trú 4 đêm vào Tháng 12, 2023
WOLO Kuala Lumpur trả lời vào 28/12/2023
Thank you for choosing WOLO and for taking the time to write us a review. We are pleased to know that you found our location in the heart of Bukit Bintang convenient and that you enjoyed exploring the area. Our strategic location is our hotel's pearl. We love Bukit Bintang as much as anyone! Hence, providing a roof over any guests' heads brings us much joy! We want to extend our apologies concerning the noise that you may have encountered - we understand the struggle as a traveler. Our location is indeed located at the prime spot of Bukit Bintang, and our rooms are built-in with soundproofing windows that reduce noise from the outside as much as possible. We hope to gain your understanding and we also hope to see you again on your next visit to KL!

8/10 - Tốt

Jeffrey

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very popular hotel at Bukit Bintang, so do expect slow in checking in.
Lưu trú 2 đêm vào Tháng 11, 2023
WOLO Kuala Lumpur trả lời vào 12/12/2023
Thank you for choosing WOLO and for sharing your recent stay experience with us. We're thrilled to hear that you found our hotel to be popular in Bukit Bintang. We appreciate your understanding regarding any delays in the check-in process. Our team aims to provide smooth and efficient service to our guests. Should you have anything else to address or if there are any suggestions, please feel free to let us know. We're looking forward to see you again soon in the future.

8/10 - Tốt

Roland

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Allt var bra, men saknar hotellfrukost här
Lưu trú 3 đêm vào Tháng 11, 2023
WOLO Kuala Lumpur trả lời vào 22/11/2023
Thank you for choosing WOLO and for sharing your recent stay experience with us. We're thrilled to hear that you had a great stay experience with us and enjoyed it. Your satisfaction is our top priority. We appreciate your feedback regarding the breakfast and we apologize for any inconvenience caused. We value your input and look forward to hosting you again for another exceptional experience.

10/10 - Xuất sắc

Jeffrey

Lưu trú 3 đêm vào Tháng 10, 2023
WOLO Kuala Lumpur trả lời vào 03/11/2023
Thank you so much for taking the time to write us a review. We're thrilled to know that you had a great experience with us. It's wonderful to receive your flawless 10 out of 10 rating score. If you have any more comments or suggestions for us, feel free to share. We look forward to see you again in the future. Thank you again for choosing WOLO.

4/10 - Kém

Khách đã xác thực

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi phòng
Disturbing noise from restaurant above
Both of our two rooms were arranged at 18/F, the floor right below the restaurant. Big and frequent noise of foot step and moving futniture from the restaurant occured every night, non-stop, until 2am which was extremely disturbing. Besides, no information during our booking that both rooms were "No window type", which also surprised us. The only merit about this hotel was its convenient location.
Lưu trú 4 đêm vào Tháng 10, 2023
WOLO Kuala Lumpur trả lời vào 30/10/2023
Thank you for choosing WOLO and for sharing your recent stay experience with us. We're thrilled to hear that you found our location convenient with easy access to nearby destinations. However, we apologize for the inconvenience you experienced with the noise disturbance. We take our guests' comfort as our priority and will address the issue with the respective team to ensure improvements are made. We also regret any surprise regarding the "No window" rooms, and we'll work on improving our communication during the booking process. If you have any more comments or suggestions for us, feel free to share. Should your travels bring you back to this vibrant area, we would be honored to welcome you again and offer you an even more enjoyable stay.

8/10 - Tốt

Nou

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Good location
I love the location, its right where everything come to live at night. We have 2 problems with the room. The toilet keep flashing on it own here n there. On our last night the power went out all night, thank god the room was cool even though the AC was off due to no power. Other then that everything was good experience.
Lưu trú 3 đêm vào Tháng 10, 2023
WOLO Kuala Lumpur trả lời vào 16/10/2023
Thank you for choosing WOLO and for sharing your recent stay with us. We're thrilled that our location in the heart of Bukit Bintang offered plenty of entertainment and you enjoyed exploring the area. However, we apologize for the inconvenience you experienced with the toilet flashing and the power went out the whole night. We take your comments seriously and will work on making improvements. If there's anything specific you'd like to share or if you have any suggestions for improvement, feel free to let us know. We can't wait to host you again.

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
위치 좋고 시설도 좋은 편이었지만 창문없는 방이 많고 배달해주는 조식은 형편없었음 식빵은 굳어있고 커피는 너무 쓰고 흘러서 비닐봉지안이 다 젖어있었음 시설은 양호하니 예약시 조식없음으로 선택하시기 바랍니다.
맛없고 식빵은 다 굳어있었음. 조식선택시 사진도 없어서 선택하기도 어려웠음
Lưu trú 2 đêm vào Tháng 9, 2023
WOLO Kuala Lumpur trả lời vào 10/10/2023
Thank you for choosing us and for your kind review. We're thrilled to hear that you enjoyed our convenient location and the facilities provided. We take great pride in providing excellent service and ensuring our guests feel welcomed and well taken care of during their stay. However, we sincerely apologize that breakfast didn't meet your expectations. Your satisfaction is our top priority, and we're committed to continuously improving our services to provide the best experience for our guests. We hope to welcome you back again in the future, and if there's anything else we can do to enhance your stay, please feel free to let us know.

8/10 - Tốt

Tan

Lưu trú 2 đêm vào Tháng 9, 2023
WOLO Kuala Lumpur trả lời vào 25/09/2023
Thank you for choosing us! It's great to hear that you enjoyed your stay with us. If you need any specific preferences to enhance your next stay, please feel free to let us know. We look forward to see you again soon.

6/10 - Được

Kah Hock

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good location. Tight rooms.
While very convenient and in the heart of KL, the Copper room i had was tight and because there is no proper breakfast hall, breakfast is served through takeaway boxes, the food quality is bad with thin coffee and cold food. Oily chicken chop and bland nasi lemak. Modern interior deco, more suited for the younger folks.
Lưu trú 1 đêm vào Tháng 9, 2023
WOLO Kuala Lumpur trả lời vào 15/09/2023
Thank you for sharing your detailed feedback about your stay at our hotel. We appreciate your positive comments about our convenient location in the heart of Kuala Lumpur and our modern interior decor, which is well-suited for younger guests. However, we apologize for the shortcomings you experienced, including the room size of the Copper room and the quality of our breakfast. Your feedback is essential to us, and we will review our breakfast service and offerings to ensure a better experience for our guests in terms of both food quality and presentation. If you have any more feedback or if there's anything else you'd like to share, please feel free to do so. We take your comments seriously and will work on making improvements. We hope to have the opportunity to welcome you back in the future for a more satisfying stay. Thank you for choosing our hotel.

6/10 - Được

Lars

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Ok hotel, med elendig morgenmad
Fint hotel med god placering. Elendig morgenmad, det er ikke buffet som det fremgår ifølge Hotels. Men kold og kedelig plastik-bøtte pakket morgenmad og den tyndeste kaffe der kan opdrives i KL, på trods af der ligger en Starbucks i forbindelse af hotellet. Ellers levede hotellet op til forventningerne, men næste gang bestilles der uden morgenmad.
Lưu trú 3 đêm vào Tháng 7, 2023

8/10 - Tốt

Heng Thian

Lưu trú 2 đêm vào Tháng 7, 2023

8/10 - Tốt

Tzu-hao

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 6 đêm vào Tháng 6, 2023

10/10 - Xuất sắc

Si Ying, Elain

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A extremely comfortable and cozy hotel great for short vacation.
Lưu trú 2 đêm vào Tháng 6, 2023

10/10 - Xuất sắc

Yohei

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
窓がなく外が見れませんでしたがキレイなホテルでした。
Lưu trú 3 đêm vào Tháng 5, 2023

8/10 - Tốt

Kok Thiam

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The only thing i didn't like was the blue pillow. it smells like it hadn't been washed for weeks.
Lưu trú 2 đêm vào Tháng 5, 2023

8/10 - Tốt

Lee Lian

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
good for single traveller or business traveller. not quite suitable for family stay, in my view.
Lưu trú 2 đêm vào Tháng 5, 2023

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2023

10/10 - Xuất sắc

Jan Peter Eric

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 4, 2023

8/10 - Tốt

ronald

Lưu trú 1 đêm vào Tháng 3, 2023
NR trả lời vào 22/03/2023
Warm greetings, Ronald! Thank you for your time in writing this review. We are glad you had a good time here. We value your kind words about our hotel and we can't wait to have you stay with us again! Take care. Live Bold, WOLO Kuala Lumpur

8/10 - Tốt

YURIE

Lưu trú 2 đêm vào Tháng 2, 2023
NR trả lời vào 09/03/2023
Warm greetings, Yurie! Thank you for your time in writing this review. We're glad you had a good time here. We value your kind words about our hotel and we can't wait to have you stay with us again! Take care. Live Bold, WOLO Kuala Lumpur

8/10 - Tốt

Shanmugavadivelu

Đi theo nhóm
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property is very clear, quite and located in an ideal location for shopping and transport.
Lưu trú 1 đêm vào Tháng 2, 2023
NR trả lời vào 16/02/2023
Warm greetings, Shanmugavadivelu! Thank you very much for taking the time to write this review. We appreciate your kind words about our hotel and are pleased to hear that you enjoy our strategic location, which is surrounded by shops that provide everything you require. Our strategic location is unquestionably our hotel's pearl for connecting with the neighbourhood in the Bukit Bintang district. Thank you for choosing WOLO Kuala Lumpur. We are excited to serve you again soon! Take care. Live Bold, WOLO Kuala Lumpur

10/10 - Xuất sắc

Vithiya

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
I’d give it a ten!
It was an amazing stay! Best customer service at the reception as well. We were so impressed after checking out at another hotel nearby and coming here for our 2 nights. No regrets & will definitely return :) great location as well as comfortable stay .
Lưu trú 2 đêm vào Tháng 2, 2023
NR trả lời vào 15/02/2023
Warm greetings, Vithiya! Thank you so much for taking the time to write this review. We're glad you had a good time here. We appreciate your kind words about our hotel, service, and comfortable room, and we're glad you like our convenient location, which is surrounded by shops that have everything you need. Our strategic location in the Bukit Bintang district is unquestionably our hotel's pearl for connecting with the neighbourhood. We can't wait to see you again. Take care. Live Bold, WOLO Kuala Lumpur

10/10 - Xuất sắc

Joe

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent
Lưu trú 2 đêm vào Tháng 2, 2023
NR trả lời vào 14/03/2023
Warm greetings, Joe! Thank you for spending the time to write this review. We appreciate your kind words about the hotel and hope you had a great time here. Looking forward to seeing you again! Take care. Live Bold, WOLO Kuala Lumpur

6/10 - Được

Kurt

Đi cùng bạn đồng hành
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Small rooms but good location
NR trả lời vào 10/01/2023
Warm greetings, Kurt! Thank you for sharing your thoughts on your stay! However, due to the hotel's prime location, there are limited spaces to maximise hotel layout, but to ensure that every guest has the most wonderful overall stay experience, we strive to refurbish our hotel with customised furniture and art installations to elevate the most sophisticated hospitality services that we can provide. Looking forward to welcoming you again soon. Take care!Live Bold, WOLO Kuala Lumpur

10/10 - Xuất sắc

R S

Lưu trú 2 đêm vào Tháng 12, 2022

10/10 - Xuất sắc

shiow yuen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 10, 2022
WOLO Kuala Lumpur trả lời vào 04/11/2022
Hi shiow yuen,It’s lovely to hear your positive feedback. We rely on guest like you to let us know what we’re doing right to continue provide the best experience possible. If there’s anything else you think we could do to upgrade our service, please don’t hesitate to reach out to us :)Have a great day! Best regards, WOLO Kuala Lumpur

8/10 - Tốt

KIEN KUIN

Lưu trú 3 đêm vào Tháng 10, 2022
WOLO Kuala Lumpur trả lời vào 04/11/2022
Hi KIEN KUIN, It’s lovely to hear your positive feedback. We rely on guest like you to let us know what we’re doing right to continue provide the best experience possible. If there’s anything else you think we could do to upgrade our service, please don’t hesitate to reach out to us :)Have a great day! Best regards, WOLO Kuala Lumpur

6/10 - Được

Damrong

Lưu trú 4 đêm vào Tháng 9, 2022
WOLO Kuala Lumpur trả lời vào 04/11/2022
Hi Damrong,It’s lovely to hear your positive feedback. We rely on guest like you to let us know what we’re doing right to continue provide the best experience possible. If there’s anything else you think we could do to upgrade our service, please don’t hesitate to reach out to us :)Have a great day! Best regards, WOLO Kuala Lumpur

10/10 - Xuất sắc

Siew Liang

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 9, 2022

10/10 - Xuất sắc

Lee Shuan

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Super comfy bed & pillows. Great water pressure. Loved the chair. Fabulous location. Very helpful and attentive concierge. Slight smell in the toilet. Lights are very dim in the rooms. Terrible when need to do makeup. Insuffient table/surface space. Disappointing breakfast, not buffet & delivered to the room. Overall great stay and worth the price paid.
Lưu trú 2 đêm vào Tháng 8, 2022

10/10 - Xuất sắc

Greg

Lưu trú 1 đêm vào Tháng 9, 2022

10/10 - Xuất sắc

Vinogran

Lưu trú 1 đêm vào Tháng 5, 2022

10/10 - Xuất sắc

Julian

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The room was really clean and nice. Location is fantastic. However the parking is only valet which is not convenient for me.
Lưu trú 1 đêm vào Tháng 4, 2022

10/10 - Xuất sắc

San Wee

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location, excellent to walk around to places in Bukit Bintang.
Lưu trú 1 đêm vào Tháng 12, 2021
Clara trả lời vào 22/12/2021
Thank you for your kind review. Glad you enjoyed your stay and we look forward to having you again.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
My lockdown weekend with WOLO
I was not able to cancel or change my booking hence I decided to proceed with the stay. The hotel was so nice to accommodate everything though the parking option of RM30 was very steep and the gentleman nearly wanted to cheat me by saying that even one hour extension past midday I would be charged anothee RM30 full day rate. Only when I stated very clearly the time I arrived, he agreed to let it be at one day rate. Overall I enjoyed the hotel very much but this platform should be a bit more lenient towards Covid situations which forced me to stay to avoid losing RM200.
Lưu trú 1 đêm vào Tháng 5, 2021
WOLO Kuala Lumpur trả lời vào 21/05/2021
Hi there, Thank you for your honest review and perfect rating on our hotel. We fancy our hotel as much as you do too! We are sincerely apologetic about your experience with the jockey service. The jockey service is organized by a third party, but that is not an excuse for us to skip the responsibility to our guests. We truly appreciated that you pointed this out so that we are aware of it. Your comments have been addressed from us to the Jockey team to ensure that this matter will not be repeated again. We are looking forward to serve you again and hope to see you soon! :) Live Bold, WOLO Kuala Lumpur

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room is cozy for short staycation. Equipped w coffee machine, it really brighten up our stay. Beautiful bathroom design.
Lưu trú 1 đêm vào Tháng 12, 2020
WOLO Kuala Lumpur trả lời vào 26/02/2021
Hey, Everyone is so nice because we have the best guests! And we’ve figured out what makes guest happy; coffee in the morning, cozy & comfort room, beautiful design to please your eyes, and a friendly fish to come home to. Honestly, what are just there to help whatever you need. Thank you for choosing WOLO and we will see you soon! Live Bold, WOLO Kuala Lumpur

10/10 - Xuất sắc

lee sha

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lovely stay
Lưu trú 1 đêm vào Tháng 1, 2021
Su trả lời vào 11/01/2021
Hi Lee Sha, thank you so much for your kind review of your stay during this season. We appreciate your support for local businesses like us! :) Live Bold, Kuala Lumpur

8/10 - Tốt

lee sha

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice place
Room waa nice. Hotel promised some special arrangement for the wedding anniversary celebration but nothing was done. No parking available at the building.
Lưu trú 1 đêm vào Tháng 12, 2020
Su trả lời vào 05/01/2021
Hi Lee Sha, Thank you for your time taken in this. We are glad that you have enjoyed your stay with us in a nice place. We do provide valet parking for our guests with jockey service. However, Lot10 is also one of our most affordable parking rate for our guests only, do chat us up to know more about it for your future stay. We are sorry that your visit with us fell short of your expectations, we hope to be able to make things better and hope to see you again soon! :) Live Bold, WOLO Kuala Lumpur