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Nhận xét về Fairfield by Marriott Bali Kuta Sunset Road

4 out of 5
Fairfield by Marriott Bali Kuta Sunset Road
Jalan Merdeka Raya VII, Abianbase, Kuta, Bali

Nhận xét

9,4

Ngoại hạng

Đánh giá 10 - Xuất sắc. 46/61 nhận xét" "
Đánh giá 8 - Tốt. 12/61 nhận xét" "
Đánh giá 6 - Được. 1/61 nhận xét" "
Đánh giá 4 - Kém. 1/61 nhận xét" "
Đánh giá 2 - Tồi. 1/61 nhận xét" "

9,4/10

Sạch sẽ

9,8/10

Nhân viên & dịch vụ

9,6/10

Tiện nghi, dịch vụ

9,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,6/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Emily

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Quiet stay at a beautiful hotel The staff make it such a hospitable stay with their kind and warm gestures, and always greeting us by name. The buffet breakfast is a must have, the food is fresh and super yummy with such a large selection to chose from. And the staff are more than happy to request some alternate options for you (they serve chicken bacon, but we had pork bacon on request) Lots of entertainment with a pool table, giant jenga, ping pong and live music We were warned that the area around hotel can be a bit dangerous to walk through at night, but we had no issues doing some late night trips to the mini mart around the corner. I would like to say a special thank you to Rian, yuni, novi, dian, ulan, The Boss Ros and the Head chef Adi. Also, the man with the kind face at reception, i didnt catch his name. They all made us feel so safe and welcomed. Overall, a wonderful stay and we will be back again!!
Lưu trú 4 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

sara

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I stayed for 11 nights and the staff were absolutely amazing.
Lưu trú 11 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Roxy

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was a last minute booking due to a bad situation on a group trip. And the hotel and staff really change that and made our trip amazing by to time we left. Staff were so friendly and helpful and the hotel gave us so many opportunities to do what we wanted! Thank you!
Lưu trú 4 đêm vào Tháng 4, 2024
Eric Gozal - General Manager trả lời vào 06/05/2024
Dear Roxy,Thank you very much for leaving your generous feedback about your recent experience with us. We are happy to learn that your impression of our hotel was exceptional, and we look forward onto welcoming you and family back in the near future.

10/10 - Xuất sắc

Joao Victor de Oliveira

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 7 đêm vào Tháng 4, 2024
Eric Gozal - General Manager trả lời vào 29/04/2024
Dear Oliveira,Many thanks for your recent stay in Fairfield Bali Kuta. Really glad to received your score. We all hope to welcome you back soon!

10/10 - Xuất sắc

Rene

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 11 đêm vào Tháng 3, 2024
Eric Gozal - General Manager trả lời vào 15/04/2024
Dear Rene,Many thanks for your rating and many thanks for your recent stay in Fairfield Bali Kuta!It’s great to read that you had a wonderful time with us and we hope to welcome you back soon.

2/10 - Tồi

Amarilis, Fort Buchanan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel staff was so nice, the rooms were comfortable and the restaurant had a great variety of food.
Lưu trú 2 đêm vào Tháng 3, 2024
Eric Gozal - General Manager trả lời vào 25/03/2024
Dear Amarilis,Many thanks for your kind review and many thanks for your recent stay in Fairfield Bali Kuta!It’s great to read that you had a wonderful time with us and we hope to welcome you back soon.

10/10 - Xuất sắc

Victoria

Lưu trú 3 đêm vào Tháng 3, 2024
Eric Gozal - General Manager trả lời vào 08/04/2024
Many thanks for your recent stay in Fairfield Bali Kuta. Really glad to see your score towards us. We all hope to welcome you back soon!

10/10 - Xuất sắc

Nanette

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staffs were excellent in all areas. Friendly and helpful. Ulan in restaurant has a very good customer service attitude, professional and quick to respond for anything we requested. Will refer to friends who will visit bali in the future. We'll come back and stay again on our next holiday. 👍👍
Lưu trú 3 đêm vào Tháng 2, 2024
Eric Gozal - General Manager trả lời vào 27/02/2024
Dear Nanette,Thank you so much for your valuable feedback. Hearing directly from our guests about what we are doing well, is what allows us to provide our guests with memorable experiences. Our associates do take great pride in providing exceptional service and we appreciate you noticing their genuine friendliness. We do hope to have you again in the near future.

10/10 - Xuất sắc

Heather

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Custmer service was fantastic. Cleaniness amazing. Pool and swim up to bar was awesome.
Lưu trú 3 đêm vào Tháng 2, 2024
Eric Gozal - General Manager trả lời vào 19/02/2024
Dear Heather,Thank you for sharing your feedback. I am delighted to hear that you had an enjoyable Fairfield Bali Kuta experience and were able to experience our facilities. We hope to welcome you back soon for more wonderful moments and service soon.

10/10 - Xuất sắc

Emma Louise

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I absolutely love this place it really is a hidden gem, it’s quiet and safe, the staff are absolutely fantastic friendly kind and welcoming! The rooms are comfortable complete with bottled water and equipped with everything such as body wash shampoo conditioner tooth brushes and slippers! Room service is outstanding and the food is amazing. The pool has a built in spa which is surrounded with deck chairs and beach towels what I loved was you could swim Up to the bar and get a drink! The hotel comes with a gym that over looks the pool area! If you don’t want a swim you could book in and get a massage this place has it all! If you want a quiet relaxing place to stay this is the place to be not to far away from the main attractions but you can easily get there by go grab this is the cheapest way to get round!
Lưu trú 4 đêm vào Tháng 2, 2024
Eric Gozal - General Manager trả lời vào 19/02/2024
Dear Ms. Louise,It was a great pleasure to welcome you to Fairfield Bali Kuta and we are grateful for your amazing review. It’s great to read that you are rating us so highly. Thanks again Ms. Louise and we look forward to welcoming you back.

10/10 - Xuất sắc

MITSUE

Lưu trú 2 đêm vào Tháng 1, 2024
Eric Gozal - General Manager trả lời vào 22/01/2024
Dear Mitsue,It was a great pleasure to welcome you to Fairfield Bali Kuta and we are grateful for your amazing score. It’s great to read that you are rating us so highly. Thanks again Mitsue and we look forward to welcoming you back.

10/10 - Xuất sắc

MITSUE

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
とても快適に素晴らしい時間を過ごさせていただきました。ありがとうございました!
Lưu trú 1 đêm vào Tháng 1, 2024
Eric Gozal - General Manager trả lời vào 22/01/2024
Dear Mitsue, We are absolutely delighted to read that you were 100% enjoyed the hotel facilities! Thank you for giving us the opportunity to contribute to a memorable moment. We are more than ever encouraged to continue our journey and to deliver personalized hospitality to our guest. We most certainly hope to have the pleasure of welcoming you back soon for another stay with us.

6/10 - Được

Ha

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 12, 2023
Eric Gozal - General Manager trả lời vào 15/01/2024
Dear Ha,Many thanks for your recent stay in Fairfield Bali Kuta. Really glad for your score towards us. We all hope to welcome you back soon!

10/10 - Xuất sắc

Matullah

Lưu trú 2 đêm vào Tháng 1, 2024
Eric Gozal - General Manager trả lời vào 15/01/2024
Dear Matullah,Many thanks for your score and many thanks for your recent stay in Fairfield Bali Kuta!It’s great to read that you had a wonderful time with us and we hope to welcome you back soon.

8/10 - Tốt

Ashley

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel and staff were great.
Lưu trú 6 đêm vào Tháng 12, 2023
Eric Gozal - General Manager trả lời vào 15/01/2024
Dear Ashley,Many thanks for your recent stay in Fairfield Bali Kuta. Really glad for your score towards us. We all hope to welcome you back soon!

10/10 - Xuất sắc

Amanda-Jane

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The service at the hotel was absolutely exceptional. The staff were incredibly friendly and accomodating. The buffet breakfast options were sensational and varied from day to day. I would highly recommend staying here.
Lưu trú 7 đêm vào Tháng 11, 2023
Eric Gozal - General Manager trả lời vào 01/01/2024
Dear Ms. Jane,I was incredibly touched by reading your fulfilling and detailed review. Thank you for choosing Fairfield Bali Kuta! At our hotel, our guest’s experience and satisfaction are our priority and we are pleased to hear that our warm hospitality made your stay memorable. Our team is continuously working together to ensure a flawless experience for our guests.Thank you once again for leaving us a review. I am glad everything was up to your expectations and you were able to enjoy each aspect that we have to offer. We greatly look forward to your return in not too distant future.

10/10 - Xuất sắc

Letisha, Merrylands

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2023
Eric Gozal - General Manager trả lời vào 01/01/2024
Dear Ms.Letisha,Thank you very much for leaving your generous score for us about your recent experience with us. We are happy to learn that your impression of our hotel was exceptional, and we look forward onto welcoming you and family back in the near future.

10/10 - Xuất sắc

Hasan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
All is good
Lưu trú 1 đêm vào Tháng 12, 2023
Eric Gozal - General Manager trả lời vào 01/01/2024
Dear Mr. Hasan,Thank you for staying at Fairfield Bali Kuta and for taking the time to share your valuable feedback. I am pleased that you enjoyed the service overall. Glad you were able to enjoy each aspect and greatly looking forward to your return.

10/10 - Xuất sắc

chong koon alvin

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
comfortable
breakfast good room and bed is good location good
Lưu trú 2 đêm vào Tháng 12, 2023
Eric Gozal - General Manager trả lời vào 01/01/2024
Dear Mr. Alvin,We are absolutely delighted to read that you were 100% enjoyed the hotel facilities! Thank you for giving us the opportunity to contribute to a memorable moment. We are more than ever encouraged to continue our journey and to deliver personalized hospitality to our guest. We most certainly hope to have the pleasure of welcoming you back soon for another stay with us.

10/10 - Xuất sắc

Jennifer

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ
Friendly staff and very clean
Lưu trú 4 đêm vào Tháng 12, 2023
Eric Gozal - General Manager trả lời vào 11/12/2023
Dear Ms. Jennifer,It was a great pleasure to welcome you to Fairfield Bali Kuta and we are grateful for your amazing review. It’s great to read that you are rating us so highly. Thanks again Ms. Jennifer and we look forward to welcoming you back.

10/10 - Xuất sắc

Daryl

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 7 đêm vào Tháng 11, 2023
Eric Gozal - General Manager trả lời vào 11/12/2023
Dear Daryl,Thank you for your score. It is our aim to elevate our guest experiences with personal and instinctive service and ensure our guest expectation is exceeded. We are more than happy to welcoming you again in our hotel

8/10 - Tốt

Adrian, GUM

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is good. Rooms are well set and clean. Service by staff was excellent. The surrounding area is short in restaurants and other amenities even the hotel is close to Sunset Road. I did not go to the pool but it seems good and people enjoy it. The restaurant is OK with the limited selection of wines and beer. All in all, it was a good stay.
Lưu trú 5 đêm vào Tháng 11, 2023
Eric Gozal - General Manager trả lời vào 04/12/2023
Dear Adrian,Thank you for your kind words on your review. It is our aim to elevate our guest experiences with personal and instinctive service and ensure our guest expectation is exceeded. We are more than happy to welcoming you again in our hotel

8/10 - Tốt

Jan-Uys

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice property, great staff, a bit out of the way
Lưu trú 4 đêm vào Tháng 11, 2023
Eric Gozal - General Manager trả lời vào 20/11/2023
Dear Jan-Uys,Thank you for staying at Fairfield Bali Kuta and for taking the time to share your valuable feedback. I am pleased that you enjoyed our hospitality. Glad you were able to enjoy each aspect and greatly looking forward to your return.

8/10 - Tốt

Ataklte

Lưu trú 6 đêm vào Tháng 11, 2023
Eric Gozal - General Manager trả lời vào 11/12/2023
Dear Ataklte,Thank you for your score. It is our aim to elevate our guest experiences with personal and instinctive service and ensure our guest expectation is exceeded. We are more than happy to welcoming you again in our hotel

8/10 - Tốt

Paul Joseph

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel resort
Lưu trú 3 đêm vào Tháng 11, 2023
Eric Gozal - General Manager trả lời vào 13/11/2023
Dear Mr. Joseph,It is a pleasure to hear that you enjoyed the facilities at our hotel and thank you for taking the time to write this review. I am happy to know that you enjoyed the kind and friendly service from our dedicated staff and I will share this with the team, who I am certain will feel very appreciated that they provided a memorable stay for you. Thank you again and I look forward to welcoming you when you are back to Bali.

10/10 - Xuất sắc

Elvira, Elkgrove

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
They have an excellent Bbq seafood buffet with live music on Friday nights They have very good breakfast buffet with great staff service The desk staff seem on shortage , and seemed overwhelmed with they forgot to deliver our luggage to our room and the luggage holding area in the lobby was unattended and unlocked
Lưu trú 2 đêm vào Tháng 10, 2023
Eric Gozal - General Manager trả lời vào 07/11/2023
Dear Elvira,Thank you very much for leaving your generous feedback about your recent experience with us. We are happy to learn that your impression of our hotel was exceptional, and we look forward onto welcoming you and family back in the near future.

8/10 - Tốt

Daniel Philip

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff are excellent. Hotel is nice, sewage smell near the gym. Area hotel is located wasn't ideal for us.
Lưu trú 6 đêm vào Tháng 10, 2023
Eric Gozal - General Manager trả lời vào 23/10/2023
Dear Mr. Philip,It was a great pleasure to welcome you to Fairfield Bali Kuta and we are grateful for your amazing review. It’s great to read that you are rating us so highly. Thanks again Mr. Philip and we look forward to welcoming you back.

10/10 - Xuất sắc

Jumana

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My stay was excellent! The staff was extremely helpful, kind & attentive ! The services were all really good ! The housekeeping was absolutely perfect ! To name the staff with whom I interacted over the 8 day stay I had from the 10th of September 2023 to the 18th of September 2023 ~ Sinta, Krisna, Erik , and all the other Reception staff were all very, very helpful & attentive! I must also mention Tanniya , Giwang, Ulan & the other staff who were so polite & happy to serve me at the restaurant *Je Ja Ton* (I hope I got the name right !) The breakfast was a huge spread of all the local cuisine all the continental & Indian fare every morning! It was a delight to stay at the Fairfield by Mariott ~ Kuta Sunset Road! ❤️ My only suggestion to the hotel management is - the staff be trained a bit more with their English speaking skills a bit to avoid miscommunication & misunderstanding instructions/requests by the guests. The laundry service could be improved a bit too. The clothes I got back were not folded correctly & the ironing was not at all upto the mark. 😢 But all in all - if I come back to Bali - Fairfield by Mariott Kuta Sunset Road will be my first choice to stay at & make holiday memorable once again !!
Lưu trú 8 đêm vào Tháng 9, 2023
Hendy Wijonyo - General Manager trả lời vào 25/09/2023
Dear Jumana,It is a pleasure to hear that you enjoyed the facilities at our hotel and thank you for taking the time to write this review. I am happy to know that you enjoyed the kind and friendly service from our dedicated staff and I will share this with the team, who I am certain will feel very appreciated that they provided a memorable stay for you. Thank you again and I look forward to welcoming you when you are back to Bali.

10/10 - Xuất sắc

Pranawaty

Lưu trú 1 đêm vào Tháng 9, 2023
Hendy Wijonyo - General Manager trả lời vào 11/09/2023
Dear Pranawaty,Many thanks for your recent stay in Fairfield Bali Kuta. Really glad to hear your kind feedback. We all hope to welcome you back soon!

10/10 - Xuất sắc

Russell

Lưu trú 2 đêm vào Tháng 8, 2023
Hendy Wijonyo - General Manager trả lời vào 04/09/2023
Dear Russell,Many thanks for your recent stay in Fairfield Bali Kuta. Really glad to hear your kind feedback. We all hope to welcome you back soon!

10/10 - Xuất sắc

Frank

Lưu trú 9 đêm vào Tháng 8, 2023
Hendy Wijonyo - General Manager trả lời vào 25/09/2023
Dear Frank,Thank you for staying at Fairfield Bali Kuta and for taking the time to share your valuable feedback. Glad you were able to enjoy each aspect and greatly looking forward to your return.

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 8, 2023
Hendy Wijonyo - General Manager trả lời vào 28/08/2023
Dear Valued Guest,It was a great pleasure to welcome you to Fairfield Bali Kuta and we are grateful for your amazing score. It’s great to know that you are rating us so highly. Thank you and we look forward to welcoming you back.

10/10 - Xuất sắc

Atsuto

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff members were very kind and helpful. Everything was so good. Thanks for your support and hospitality.
Lưu trú 4 đêm vào Tháng 7, 2023
Hendy Wijonyo - General Manager trả lời vào 07/08/2023
Dear Atsuto,It is a pleasure to hear that you enjoyed the facilities at our hotel and thank you for taking the time to write this review. I am happy to know that you enjoyed the kind and friendly service from our dedicated staff and I will share this with the team, who I am certain will feel very appreciated that they provided a memorable stay for you. Thank you again and I look forward to welcoming you when you are back to Bali.

10/10 - Xuất sắc

Sharon

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff here are amazing. Big thanks to Ulan, nevo and mentari in the restaurant. Such beautiful people and the buffet breakfast had lots of choice and was excellent. We will be back guys
Lưu trú 4 đêm vào Tháng 7, 2023
Hendy Wijonyo - General Manager trả lời vào 07/08/2023
Dear Sharon,There is nothing more satisfying than knowing that we were able to take care your stay well and leave with such a memorable impression from the moment you arrived until departure. We are pleased to know that you enjoyed your breakfast. We are also delighted to hear that you were impressed by our attentive and friendly service by our associates especially Mentari and team. I will share your kind words to her and the entire team as they will be delighted to know that they have elevated your stay experience. Thank you for taking the time to share your recent experience with us. We sincerely hope to have another chance to welcome you back to our hotel should your travel bring you back to Bali

10/10 - Xuất sắc

Hannu

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 7, 2023
Hendy Wijonyo - General Manager trả lời vào 07/08/2023
Dear Hannu,It was a great pleasure to welcome you to Fairfield Bali Kuta and we are grateful for your amazing review score. It’s great to read that you are rating us so highly. Thanks again Hanny and we look forward to welcoming you back.

10/10 - Xuất sắc

Rosalie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 7, 2023
Hendy Wijonyo - General Manager trả lời vào 24/07/2023
Dear Rosalie,Thank you very much for leaving your generous ranking towards us about your recent experience with us. We are happy to learn that your impression of our hotel was exceptional, and we look forward onto welcoming you and family back in the near future.

10/10 - Xuất sắc

Michelle

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
close to airport, location is good as it is close to main road, less traffic hassle, excellent facilities, pool, spa, and massage. also has live music during the night so you can enjoy while having dinner or drinks, excellent customer service…
Lưu trú 1 đêm vào Tháng 4, 2023
Hendy Wijonyo - General Manager trả lời vào 15/05/2023
Dear Michelle,It is a pleasure to hear that you enjoyed the facilities at our hotel and thank you for taking the time to write this review. I am happy to know that you enjoyed the kind and friendly service from our dedicated staff and I will share this with the team, who I am certain will feel very appreciated that they provided a memorable stay for you. Thank you again and I look forward to welcoming you when you are back to Bali.Best regards,Hendy WijonyoGeneral Manager

10/10 - Xuất sắc

Lisa

Lưu trú 1 đêm vào Tháng 4, 2023
Hendy Wijonyo - General Manager trả lời vào 25/04/2023
Dear Lisa,Many thanks for your kind review and many thanks for your recent stay in Fairfield Bali Kuta!It’s great to read that you had a wonderful time with us and we hope to welcome you back soon.Warm regards,Hendy Wijonyo General Manager

10/10 - Xuất sắc

Sulki

Lưu trú 1 đêm vào Tháng 1, 2023
Hendy Wijonyo trả lời vào 13/02/2023
Dear Sulki,We are absolutely delighted to read that you were 100% enjoyed the hotel facilities! Thank you for giving us the opportunity to contribute to a memorable moment. We are more than ever encouraged to continue our journey and to deliver personalized hospitality to our guest. We most certainly hope to have the pleasure of welcoming you back soon for another stay with us.Best regards,Hendy WijonyoGeneral Manager

10/10 - Xuất sắc

Andrey

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was avery nice pool area and hot tub to relax. Breakfast was plentifull, tasty and good quality. The bed was ok, but it could be softer. The staff is super friendly.
Lưu trú 2 đêm vào Tháng 8, 2022
Hendy Wijonyo - General Manager trả lời vào 15/08/2022
Dear Andrey, Thank you so much for your valuable feedback. Hearing directly from our guests about what we are doing well, is what allows us to provide our guests with memorable experiences. Our associates do take great pride in providing exceptional service and we appreciate you noticing their genuine friendliness. We do hope to have you again in the near future.

10/10 - Xuất sắc

seevalie janaka

Lưu trú 2 đêm vào Tháng 5, 2022

8/10 - Tốt

Wendy E

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very nice resort feel in the city. New property, well maintained. Unfortunately hot tub was not working.
Lưu trú 3 đêm vào Tháng 10, 2020
FFKutaSunsetRoad trả lời vào 06/11/2020
Hi Wendy, Thanks for the review! We really appreciate the kind words. With regards to the jacuzzi, it's actually working but we switched it off when there are no guests around. We do apologise on this and sincerely look forward to having you back with us soon! Thanks again Wendy.

10/10 - Xuất sắc

Kiesha, New York

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This place is amazing. One of the few places where the service matches the price. I really enjoyed staying here and plan to stay again when I return.
Lưu trú 1 đêm vào Tháng 12, 2019
Hendy Wijonyo trả lời vào 06/02/2023
Dear Keisha,Many thanks for your kind review and many thanks for your recent stay in Fairfield Bali Kuta!It’s great to read that you had a wonderful time with us and we hope to welcome you back soon.Warm regards,Hendy Wijonyo General Manager

8/10 - Tốt

Khách đã xác thực

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
페어필드로 오세요~~~~~♡
방이 좁고 욕실 청소 상태는 아쉽습니다 그러나 직원들은 매우 친절하고 위치도 최고에요
Lưu trú 4 đêm vào Tháng 1, 2020
FFKUTABALI trả lời vào 01/02/2020
Thank you for feedback.

8/10 - Tốt

Lo Hengky

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2020
GMFairfieldKuta trả lời vào 15/01/2020
Thank you for your review.

8/10 - Tốt

Helen

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Overall, it was a pleasant stay as the hotel us new and clean plus good service provided by the staff. One area of improvement is the breakfast selection - to improve on the variety as the menu look the same almost every day. The other area is to provide shuttle service to nearby shopping mall. Would recommend this hotel!
Lưu trú 4 đêm vào Tháng 12, 2019
GMFairfieldKutaBali trả lời vào 06/01/2020
Thanks Helen for the feedback. We appreciate it.

4/10 - Kém

Khách đã xác thực

Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2019
FFBALI KUTA trả lời vào 24/12/2019
Thank you for your feedback.

8/10 - Tốt

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
New hotel, nice swimming pool, there’s lippo plaza in front of hotel, there’s no spa in the hotel, far from beach, staffs were very friendly. Thank you
Lưu trú 1 đêm vào Tháng 12, 2019
FFGMKUTA trả lời vào 15/12/2019
Thank you very much for your review.

10/10 - Xuất sắc

MICHINORI

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
日本語が話せるスタッフがいるバリのホテル!
日本語が話せる男性スタッフがいてインドネシア語を話せない方にはオススメのホテルと言えます。随時、受付をしている訳では有りませんが、主に、昼の時間帯は受付にいるので、とても助かります。受付ではタクシーや困った事にもすぐに対応してくれるのでとても良いホテルです。
Lưu trú 1 đêm vào Tháng 12, 2019
GMFFKUTABALI trả lời vào 14/12/2019
Dear Michinori, Thank you so much for your feedback. Wishing you a bless year end.

10/10 - Xuất sắc

Peter, los angeles

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was perfect except location. I really liked their food for dinner and breakfast there.
Lưu trú 1 đêm vào Tháng 11, 2019
GMFFKUTABALI trả lời vào 06/12/2019
Thank you so much for your review.