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Nhận xét về The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels

4 out of 5
The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels
Jl. Pantai Kuta, Br. Pande Mas, Kuta, Bali

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 459/1001 nhận xét" "
Đánh giá 8 - Tốt. 379/1001 nhận xét" "
Đánh giá 6 - Được. 111/1001 nhận xét" "
Đánh giá 4 - Kém. 32/1001 nhận xét" "
Đánh giá 2 - Tồi. 20/1001 nhận xét" "

8,6/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

8,4/10

Tiện nghi, dịch vụ

8,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,4/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

scott

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Khach san gan bai bien
Thuc an rat ngon, gia ca hop ly, nhan vien tan tinh, toi rat thich o khach san nay,

10/10 - Xuất sắc

James

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
An absolutely fantastic property in Kuta. With some of the best service staff in the business. Property is well located near the beach. Safe. Secure. Lots of shopping close by. Next door to the Hard Rock Hotel. Awesome pool deck on upper floor overlooking beach, and amazing food throughout. A definitely recommended rating. Can’t wait till next trip here!!! Cheers.
Lưu trú 7 đêm vào Tháng 5, 2024
The Kuta Beach Heritage Hotel Bali trả lời vào 27/05/2024
Dear Mr. James,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. We are looking forward to welcoming you back again soon. Please stay safe and healthy.Kind regards,Management

10/10 - Xuất sắc

Michelle

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fantastic location.. very impressed with all ..
Lưu trú 7 đêm vào Tháng 3, 2024
The Kuta Beach Heritage Hotel Bali trả lời vào 22/04/2024
Dear Ms Michelle,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon. Please stay safe & healthy.Kind regards,Management

6/10 - Được

Michael, Perth

Due to environmental policies they don’t actually clean the rooms with bleach or sterilise anything so my perception is the room was dirty. I only ate at the hotel and got Bali belly every time I ate, which became obvious that non sterile policy existed in the kitchen as well. It doesn’t matter how well I clean my hands if no one else does. A vacuum might work to pickup dust if you actually used it! I did see a vacuum in the hallway.. never saw it used in the room, and I did stay in to observe how the room was cleaned. The staff were made aware of room issues like toilet running constantly and still it was not rectified. If you can’t drink the water from the tap how can you hope to clean yourself without re contamination? All in all the view was spectacular.. can’t say the same for Bali belly
Lưu trú 4 đêm vào Tháng 4, 2024
The Kuta Beach Heritage Hotel Bali trả lời vào 23/04/2024
Dear Mr. Michael,We very much appreciate your comments regarding your stay at the Kuta Beach Heritage Hotel Bali - Managed by AccorHotels.First and foremost, we would like to convey our apologies for some services which are not meeting your expectation. All improvements needed have been raised to all departments concern. We will take immediate action to improve the details. Thank you for bringing the above to our attention and hope we might be able to welcome you back to The Kuta Beach Heritage Hotel and provide you with a more seamless experience. Best regards, Management

10/10 - Xuất sắc

Bobby

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Awesome Room
Lưu trú 3 đêm vào Tháng 4, 2024
The Kuta Beach Heritage Hotel Bali trả lời vào 16/04/2024
Dear Mr Bobby,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon. Please stay safe & healthy.Kind regards,Management

8/10 - Tốt

Kelly

Lưu trú 2 đêm vào Tháng 4, 2024
The Kuta Beach Heritage Hotel Bali trả lời vào 16/04/2024
Dear Ms Kelly,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon. Please stay safe & healthy.Kind regards,Management

8/10 - Tốt

Janine

Thích: Sạch sẽ, nhân viên & dịch vụ
Room was ok. We had some difficulty with room keys but the staff responded quickly. I wasn’t impressed with the view from our room but we didn’t spend much time there.
Lưu trú 1 đêm vào Tháng 3, 2024
The Kuta Beach Heritage Hotel trả lời vào 26/03/2024
Dear Mr/Ms Janine,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon. Please stay safe & healthy.Kind regards,Management

8/10 - Tốt

Jeffery Charles

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lack of information from hotel and Expedia on a major holiday. I was dead bolted in the hotel with 500 guests for 24 hours. That would be a crime in my country. Was only told the stores would be closed never told I would be locked up as a criminal
Lưu trú 10 đêm vào Tháng 3, 2024
The Kuta Beach Heritage Hotel trả lời vào 25/03/2024
Dear Mr Jeffery Charles,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon. Please stay safe & healthy.Kind regards,Management

10/10 - Xuất sắc

Jaz

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff surely makes or breaks a hotel's stay. Superb & excellent FO Ms Putu & Ms Dayu delivered above par!!!❤️❤️❤️❤️❤️
Lưu trú 4 đêm vào Tháng 3, 2024
The Kuta Beach Heritage Hotel trả lời vào 13/03/2024
Dear Mr/Ms Jaz,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon. Please stay safe & healthy.Kind regards,Management

2/10 - Tồi

William

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent nice place will return
Lưu trú 2 đêm vào Tháng 2, 2024
The Kuta Beach Heritage Hotel trả lời vào 08/03/2024
Dear Mr/Ms William,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon. Please stay safe & healthy.Kind regards,Management

10/10 - Xuất sắc

Donna

Đi theo nhóm, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Checkin was easy. There’s a nice coffee area if arriving early. The rooms are clean and comfortable. The room has a bar fridge. There’s a store at the base of the hotel. It is across from the beach and close to the mall plus there are many small shops and vendors close by. The breakfast buffet has many options to suit different tastes. The omelets to order were delicious.
Lưu trú 4 đêm vào Tháng 3, 2024
The Kuta Beach Heritage Hotel trả lời vào 08/03/2024
Dear Ms Donna,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon. Please stay safe & healthy.Kind regards,Management

10/10 - Xuất sắc

Kok Fee

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent service from staff....good choice for breakfast.
Lưu trú 4 đêm vào Tháng 3, 2024
The Kuta Beach Heritage Hotel trả lời vào 06/03/2024
Dear Mr/Ms Kok Fee,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon. Please stay safe & healthy.Kind regards,Management

10/10 - Xuất sắc

Seton

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very happy all round
Lưu trú 9 đêm vào Tháng 2, 2024
The Kuta Beach Heritage Hotel trả lời vào 04/03/2024
Dear Mr/Ms Seton,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon. Please stay safe & healthy.Kind regards,Management

8/10 - Tốt

Josie, Lasalle

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 10 đêm vào Tháng 2, 2024
The Kuta Beach Heritage Hotel trả lời vào 01/03/2024
Dear Mr/Ms Josie,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon. Please stay safe & healthy.Kind regards,Management

10/10 - Xuất sắc

stephen

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 2, 2024
The Kuta Beach Heritage Hotel trả lời vào 20/02/2024
Dear Mr. Stephen,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon. Please stay safe & healthy.Kind regards,Management

8/10 - Tốt

Luis

Thích: Tiện nghi, dịch vụ
The hotel was good for me
Lưu trú 6 đêm vào Tháng 2, 2024
The Kuta Beach Heritage Hotel trả lời vào 19/02/2024
Dear Mr. Luis,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon. Please stay safe & healthy.Kind regards,Management

10/10 - Xuất sắc

nancy

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Service,propriété qualités prix exceptionnelle.
Lưu trú 2 đêm vào Tháng 2, 2024
The Kuta Beach Heritage Hotel trả lời vào 19/02/2024
Dear Ms. Nancy,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon. Please stay safe & healthy.Kind regards,Management

10/10 - Xuất sắc

Weslei

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 2, 2024
The Kuta Beach Heritage Hotel trả lời vào 16/02/2024
Dear Mr/Ms Weslei,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon. Please stay safe & healthy.Kind regards,Management

6/10 - Được

KATSUHIKO

Lưu trú 2 đêm vào Tháng 2, 2024
The Kuta Beach Heritage Hotel trả lời vào 16/02/2024
Dear Mr/Ms Katsuhiko,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon. Please stay safe & healthy.Kind regards,Management

8/10 - Tốt

Thilagamoney

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff were very friendly and helpful.
Lưu trú 10 đêm vào Tháng 1, 2024
The Kuta Beach Heritage Hotel trả lời vào 02/02/2024
Dear Mr/Ms Thilagamoney,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon. Stay safe & healthy.Kind regards,Management

10/10 - Xuất sắc

Rebecca, Grand Terrace

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel was fine, had a nice swimming pool, the neighborhood was typical with lots of people trying to sell you something, and constantly asking where you’re from, how old are you, annoying, but that is not the hotel’s fault. There is a Starbucks next to the property.
Lưu trú 5 đêm vào Tháng 1, 2024
The Kuta Beach Heritage Hotel trả lời vào 01/02/2024
Dear Ms. Rebecca,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.Look forward to welcoming you back again soon. Stay safe & healthy.Kind regards,Management

8/10 - Tốt

Michael

Đi cùng gia đình
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Good position but music from bar to loud late at night
Lưu trú 3 đêm vào Tháng 1, 2024
The Kuta Beach Heritage Hotel trả lời vào 25/01/2024
Dear Mr Michael,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Stay safe & healthy.Look forward to welcoming you back again soon.Kind regards,Management

6/10 - Được

michael

Lưu trú 2 đêm vào Tháng 1, 2024
The Kuta Beach Heritage Hotel trả lời vào 24/01/2024
Dear Mr Michael,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Stay safe & healthy.Look forward to welcoming you back again soon.Kind regards,Management

10/10 - Xuất sắc

Liliya or

Lưu trú 7 đêm vào Tháng 1, 2024
The Kuta Beach Heritage Hotel trả lời vào 06/02/2024
Dear Mr/Ms Liliya,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.Look forward to welcoming you back again soon. Stay safe & healthy.Kind regards,Management

10/10 - Xuất sắc

ANDRES

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 5 đêm vào Tháng 1, 2024
The Kuta Beach Heritage Hotel trả lời vào 10/01/2024
Dear Mr/Ms. Andres, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us. We are looking forward to welcoming you back again soon. Kind regards, Management

8/10 - Tốt

Doojin

Lưu trú 3 đêm vào Tháng 1, 2024
The Kuta Beach Heritage Hotel trả lời vào 09/01/2024
Dear Mr/Ms Doojin,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us. We are looking forward to welcoming you back again soon.Kind regards,Management

10/10 - Xuất sắc

Lan

Highly recommend
Great location, right next to beach, hotel staff were great. Will be staying here again
Lưu trú 5 đêm vào Tháng 12, 2023
The Kuta Beach Heritage Hotel trả lời vào 09/01/2024
Dear Mr/Ms Lan,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us. We are looking forward to welcoming you back again soon.Kind regards,Management

8/10 - Tốt

Ken

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Great hotel, great location, great staffs. Hotel condition is average, however in and out by taxi is horrible, we came back from a excursion and when get to the Kuta area is bumper to bumper , it took us 1/2 hr to move to 1 mile
Lưu trú 2 đêm vào Tháng 1, 2024
The Kuta Beach Heritage Hotel trả lời vào 09/01/2024
Dear Mr/Ms Ken,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us. We are looking forward to welcoming you back again soon.Kind regards,Management

8/10 - Tốt

Raj Maheshbhai

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good property and great location
Lưu trú 4 đêm vào Tháng 12, 2023
The Kuta Beach Heritage Hotel trả lời vào 31/01/2024
Dear Mr/Ms Raj Maheshbhai,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.Look forward to welcoming you back again soon. Stay safe & healthy.Kind regards,Management

10/10 - Xuất sắc

Chow

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Front office lady Ms Sedco is exceptionally helpful & endearing 💥💥💥💥💥 but the Asst Manager Iwan is not meticulous.
Lưu trú 6 đêm vào Tháng 12, 2023
The Kuta Beach Heritage Hotel trả lời vào 28/12/2023
Dear Mr/Ms Chow,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon.Kind regards,Management

8/10 - Tốt

Andrew

Lưu trú 1 đêm vào Tháng 12, 2023
The Kuta Beach Heritage Hotel trả lời vào 25/12/2023
Dear Mr. AndrewThank you for giving us good feedback about our hotel. We are looking forward to welcoming you back again soon. Please stay safe and healthy.Kind regards,Management

8/10 - Tốt

Andrew

Lưu trú 1 đêm vào Tháng 12, 2023
The Kuta Beach Heritage Hotel trả lời vào 25/12/2023
Dear Mr. AndrewThank you for giving us good feedback about our hotel. We are looking forward to welcoming you back again soon. Please stay safe and healthy.Kind regards,Management

8/10 - Tốt

Shyamsunder

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ
Close to beach Good for family A bit old property but compensated by friendly staff( thank to Nita Oda and Seini who helped in the breakfast to get masala tea and hot milk for our toddler) Worth the stay
Lưu trú 8 đêm vào Tháng 11, 2023
The Kuta Beach Heritage Hotel trả lời vào 07/12/2023
Dear Mr Shyamsunder,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon.Kind regards,Management

10/10 - Xuất sắc

Rachel Jean

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
was great as expected in the middle of kuta shower could have had a good clean hotel great just on the older side staff were fantastic ask and its done staff were tops
Lưu trú 10 đêm vào Tháng 11, 2023
The Kuta Beach Heritage Hotel trả lời vào 06/12/2023
Dear Ms. Rachel Jean, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us. We are looking forward to welcoming you back again soon. Kind regards, Management

2/10 - Tồi

ADENIKE

Đi theo nhóm
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Do not book this hotel, they are Hoax!!!!
very horrible hotel. the perfect picture on their page is a malicious deception. The location is ghetto, the rooms are horrible and smell nasty. We had to ran out of the hotel next day..
Lưu trú 6 đêm vào Tháng 10, 2023
The Kuta Beach Heritage Hotel trả lời vào 07/12/2023
Dear Mr/Ms Adenike,Thank you for choosing The Kuta Beach Heritage Hotel – Managed by Accor.Our team believes in the importance of providing a memorable stay experience for all our guests and naturally, we are disappointed to learn that your stay has not been completely satisfactory.We are also highly concerned to learn of the issues that you have highlighted as they do not reflect the high level of exceptional service that we pride ourselves on. We wish to assure you that your feedback has been shared with our relevant department heads concerned for action and rectification.Our teams are committed to resolving these issues and hope you will give us the opportunity to regain your trust.Kind regards,Management

10/10 - Xuất sắc

Naomi

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Great location and value for the price, would stay again.
Lưu trú 3 đêm vào Tháng 11, 2023
The Kuta Beach Heritage Hotel trả lời vào 05/12/2023
Dear Ms. Naomi,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon.Kind regards,Management

10/10 - Xuất sắc

ROHINI

Thích: Nhân viên & dịch vụ
Great service. Definitely will come visit again
Lưu trú 7 đêm vào Tháng 11, 2023
The Kuta Beach Heritage Hotel trả lời vào 23/11/2023
Dear Mr/Ms Rohini,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon.Kind regards,Management

8/10 - Tốt

wade

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
excellent rooftop pool. all staff are fantastic and happy to help out. kuta itself isn’t my pick, hotel a little dated with some cheaper repairs showing but all in all it’s a great place
Lưu trú 7 đêm vào Tháng 11, 2023
The Kuta Beach Heritage Hotel trả lời vào 20/11/2023
Dear Mr/Ms Wade,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon.Kind regards,Management

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Siisti rauhallinen hotelli. Melu ulkoota ei kuulu sisälle. Katossa kiva uima-allas ja näkymä. Ei moitittavaa :) Kiva alue.
Lưu trú 3 đêm vào Tháng 11, 2023
The Kuta Beach Heritage Hotel trả lời vào 20/11/2023
Dear Sir/Madam,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon.Kind regards,Management

10/10 - Xuất sắc

Hiam

Lưu trú 4 đêm vào Tháng 11, 2023
The Kuta Beach Heritage Hotel trả lời vào 11/12/2023
Dear Mr/Ms Hiam,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon.Kind regards,Management

10/10 - Xuất sắc

MIEKO

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
朝食が美味しかった。上階のレストランもお手頃価格で美味しく、クタの夕陽がきれいに見えます。また泊まりたい。スタッフの気遣いも良かった。
Lưu trú 6 đêm vào Tháng 10, 2023
The Kuta Beach Heritage Hotel trả lời vào 03/11/2023
Dear Ms. Mieko,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon.Kind regards,Management

6/10 - Được

Francois

This hotel is outdated and needs complete overhaul.
Lưu trú 2 đêm vào Tháng 10, 2023
The Kuta Beach Heritage Hotel trả lời vào 30/10/2023
Dear Mr. Francois,We very much appreciate your comments regarding your stay at the Kuta Beach Heritage Hotel Bali - Managed by AccorHotels.First and foremost, we would like to convey our apologies for some services which are not meeting your expectation. All improvements needed have been raised to all departments concern. We will take immediate action to improve the details. Thank you for bringing the above to our attention and hope we might be able to welcome you back to The Kuta Beach Heritage Hotel and provide you with a more seamless experience. Best regards, Management

10/10 - Xuất sắc

Laurel

Đi cùng gia đình
Thích: Tiện nghi, dịch vụ
Wonderful property and location! Staff was great!
Lưu trú 3 đêm vào Tháng 10, 2023
The Kuta Beach Heritage Hotel trả lời vào 27/10/2023
Dear Mr/Ms Laurel,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon.Kind regards,Management

10/10 - Xuất sắc

Bruno

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful pool with an amazing view of the sunset
Lưu trú 1 đêm vào Tháng 9, 2023
The Kuta Beach Heritage Hotel trả lời vào 17/10/2023
Dear Mr. Bruno,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon.Kind regards,Management

10/10 - Xuất sắc

Angel, Sacramento

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 8, 2023
The Kuta Beach Heritage Hotel trả lời vào 13/10/2023
Dear Ms Angel,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon.Kind regards,Management

8/10 - Tốt

Mohd Shahru Razmi

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
breakfast should be more variaty,
Lưu trú 4 đêm vào Tháng 10, 2023
The Kuta Beach Heritage Hotel trả lời vào 11/10/2023
Dear Mr. Mohd Shahru,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us. Also, we have also taken note your feedback for our improvement.We are looking forward to welcoming you back again soon.Kind regards,Management

10/10 - Xuất sắc

Joanne

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
great hotel. nice and bright room, loved the pool, staff were lovely
Lưu trú 8 đêm vào Tháng 9, 2023
The Kuta Beach Heritage Hotel trả lời vào 10/10/2023
Dear Ms Joanne,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon.Kind regards,Management

8/10 - Tốt

Hayley

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Great rooftop pool with beautiful sunsets. Rooms are nice and bright and spacious. Buffet breakfast was good too with lots of options.
Lưu trú 3 đêm vào Tháng 9, 2023
The Kuta Beach Heritage Hotel trả lời vào 03/10/2023
Dear Ms Hayley,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us. We are looking forward to welcoming you back again soon.Kind regards,Management

8/10 - Tốt

Mohamed

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Les Très bon emplacement Gentillesse du personnel Petit déjeuner au top Piscine magnifique Les - Cafards dans la chambre Pommeau de douche qui fuyait
Lưu trú 6 đêm vào Tháng 9, 2023
The Kuta Beach Heritage Hotel trả lời vào 02/10/2023
Dear Mr. Mohamed, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us. Also, we have taken note your feedback for our improvement.We are looking forward to welcoming you back again soon. Kind regards, Management

10/10 - Xuất sắc

Julie

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This place had everything we needed. Beautiful room, which was upgraded at no cost to a balcony room. A great rooftop pool overlooking the ocean, which was right across the street. Also shops and restaurants were within walking distance. The hotel also had its own taxi drivers that would take you places, wait for you and drive you back to the hotel.
Lưu trú 9 đêm vào Tháng 9, 2023
The Kuta Beach Heritage Hotel trả lời vào 29/09/2023
Dear Ms Julie,Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us.We are looking forward to welcoming you back again soon.Kind regards,Management