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"Clean room, staffs in concierge, securities are nice except the front desk staffs they’re not warm and no smiles at all. The previous staffs are friendly and nice, you can feel that you are welcome. This time those 3 staffs they looks like has a problem, well everyone has a problem but they should not bring it to work. No smiles they’re not looking at your eyes when they talk. A bit rude. Before I love your front desk staffs I always gave them chocolates because they let me feel welcome and they talk to you with big smile. And the property now it looks funny because everywhere you can see a transparent pa king tape on the floor, walls in the lift. When you walk the tiles is screeching. But I heard from the staff you are under renovation. Because I love the place convenient to everything. That is why everytime I came home, I always book with you. This is my first time to experienced your staffs. Not bad at all. But I think you need to talk to your front desk staffs to work like what they’re suppose to do. Thank you. "

"Clean room nice staff"

"Clean room, convenient access to airport terminal 3."

"Very best and clean hotel with equally perfect and pleasing staff who are too birch professionals willing to help at any time."

"Just awesome"

"Easy check in/check out"

"Very clean"

"Always a treat staying at the heritage hotel Manila, the rooms are a good size and the breakfast is one of a kind definitely recommend to stay here for any amount of time during your stay in the Philippines "

"Had a wonderful stay at the Kingsford Hotel. The room was spotless, the bed was incredibly comfortable, and the staff was so friendly and accommodating. The location was perfect for exploring the area. Highly recommend for anyone visiting Manila."