Khách sạn Lanchester

"Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling."

"Great spot and a beautiful dat at the castle. Comfortable bed. Nice facilities. Dinner was basic English fare but very tasty. Breakfast was extensive"

"Good value for money"

"Really good stay for 1 night before an early flight. Nice meal in restaurant"

"location. Personal very friendly."

"Unfortunately this property has passed its heyday which is a shame as the potential is there. If you are looking for a relaxing break forget it as it is geared towards hen weekends/ spa breaks and multiple weddings. Property maintenance is sadly lacking everything looks tired and rundown. The drawer in our bedside cabinet would not close and the shower barely clung onto the wall. Suggest requesting a room somewhere quiet if there is such an area. The staff we encountered were helpful and...

"Great hotel. The location is fantastic, the staff go above and beyond. A favourite spot for a getaway with opportunity to walk, visit High Force waterfall, have a drink in the cosy bar and dine in the elegant dining room. Breakfast was great - the food is obviously local and fresh."

"Lovely location with a rather impressive view. Staff were most welcoming and polite. Room was very comfortable and the food was excellent. Would recommend."

"The castle was beautiful and a great stay for our group. Since there is no air conditioning, the rooms were very hot, making sleep difficult so having proper fans for guest rooms would have been appreciated. Other than that, the hotel and grounds were beautiful."

"Excellent for what is intended - a comfy stopover, friendly staff, and no frills"

"Everything great except for pillows which were hard. Staff did manage to find the only other pillow that was available which was ok for second night! Breakfasts, room and everything else was excellent."

"On the plus, the staff were very friendly and helpful. The hotel was very clean and well maintained and nicely furnished. The double bedroom with sofa bed I booked turned out to be a 2 double bedroom suite with a lounge with double sofa bed which was a wonderful surprise for myself and my 2 children and superb value. All the rooms had tvs and the bedrooms both had good tea / coffee facilities. The breakfast was also excellent - self service buffet with croissants, juice, cereals and good choice...

"Awful"

"Great hotel, staff on reception very friendly and helpful"

"Key card didn’t work in the outside door but someone heard knocking and opened the door"

"Lovely staff, brilliant location, slight feel of decaying grandeur but excellent value for money."

"Our room had everything we needed. The bed was very comfortable & shower hot & powerfull. We ate on two nights - the food was very good & service quick. The only thing we didn't like was the peas which we both left. Breakfast was also very good with plenty of choice. We had eggs florentine & the full cooked breakfast. The breakfast manager was very friendly & very good at his job. We wouldn't hesitate to book again & will hopefully return someday soon. Extremely handy having the bus stop right...

"Basic hotel, but clean room and comfortable bed. Staff really friendly and helpful. Stay included breakfast, but limited really to takeaway style bags in which to take your choices to your room, or sit at small tables in reception. Would probably give it a miss if staying again. Location is in the middle of large industrial estate, so whilst its cheap, and ok just to put your head down for a night or two, it is limited in what it can offer to tourists."

"Would like to mention 2 receptionists Katy and Kristina - so helpful with us two pensioners in sorting a taxi for us into Newcastle"

"Just fantastic! Do note that though it is a true castle, not all the rooms are in the castle, so do check if you are staying in the castle or what is the rooms called Castle View. I believe they were a long time ago the servant quarters, BUT don't let this dissuade from staying here. IT IS A CASTLE! The staff was extremely polite and funny. There are peacocks you can hand feed snacks, but check with the staff what the peacocks will eat. The restaurant is fantastic, but be aware the menu is...