4 nhà hàng, phục vụ bữa sáng

Nhận xét về Berjaya Langkawi Resort

5 out of 5
Berjaya Langkawi Resort
Karong Berkunci 200 Burau Bay, Langkawi, Kedah

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 476/1000 nhận xét" "
Đánh giá 8 - Tốt. 360/1000 nhận xét" "
Đánh giá 6 - Được. 104/1000 nhận xét" "
Đánh giá 4 - Kém. 39/1000 nhận xét" "
Đánh giá 2 - Tồi. 21/1000 nhận xét" "

8,4/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,4/10

Tiện nghi, dịch vụ

8,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,8/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Rowan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We stayed here for 2 nights as part of our Langkawi trip and wished we stayed longer. Whilst the rooms may be somewhat dated for a 5*, the customer service at this hotel is exceptional. After checkin they got in touch by WhatsApp to let us know they were available for any assistance 24’7. The facilities were nice, the staff were extremely polite and attentive. It was a real bonus seeing monkeys around the resort, (wish they had come to our balcony!) We didn’t have to wait long for a buggy and didn’t experience queues at breakfast. We opted for half board, there were loads of food options which we liked. On checkout I had left something in the room and they got in touch to let me know within in hour or so, thankfully I had a friend that was able to pick up the item.
Lưu trú 2 đêm vào Tháng 5, 2024
Berjaya Langkawi Resort trả lời vào 23/05/2024
Thanks for staying with us. We appreciate your feedback!

10/10 - Xuất sắc

Cornelia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2024
AC trả lời vào 15/05/2024
Dear Cornelia,Greetings from Berjaya Langkawi Resort!Thank you for your kind patronage with us at Berjaya Langkawi Resort and we look forward to welcome you back again soon.Yours Sincerely,Ghani GanesanExecutive Assistant Manager

4/10 - Kém

Yusuke

Đi theo nhóm
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I couldn't sleep because of the noise from the floor above and it was very noisy. Facility is old and has many insects. Too bad, because the staff was friendly.
Lưu trú 1 đêm vào Tháng 4, 2024
AC trả lời vào 30/04/2024
Dear Yusuke,Greetings from Berjaya Langkawi Resort!I am in receipt of your review at Expedia on your comment during your recent stay with us at Berjaya Langkawi Resort. I would like to sincerely apologize for the unpleasant experience. I deeply regret that we have failed to live up to your expectations during your stay here. As we are located in the rainforest, this would occasionally allow our guests to be up close with the creatures of nature which will include the natural inhabitants of the rainforest, we always hope that it be a positive experience. Nevertheless, you will be pleased to know that we are embarking on rehabilitation exercise in stages for all areas. I hope our shortfalls have not marred your impression of the resort and I look forward to have the opportunity to welcome you back to Berjaya Langkawi Resort.Yours sincerely, Ghani Ganesan Executive Assistant Manager

10/10 - Xuất sắc

Erin

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Highly recommend. Was an absolute gem, perfect experience.
Lưu trú 3 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Sarah

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Closer to attractions. The breakfast buffet was delicious. Amazing hotel with stunning views. The monkeys was fun to watch playing in our balcony. The staff was very friendly and professional.
Lưu trú 2 đêm vào Tháng 4, 2024
Berjaya Langkawi Resort trả lời vào 16/04/2024
Thank you for staying with us ! We appreciate your feedback.

10/10 - Xuất sắc

Anizio

Đi cùng gia đình
Excellent place to enjoy and relax
Lưu trú 4 đêm vào Tháng 4, 2024
Berjaya Langkawi Resort trả lời vào 15/04/2024
Thanks for staying with us. We appreciate your feedback!

10/10 - Xuất sắc

Alister

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It's a little far from other eateries, but we hired scooters for the duration of our stay....great staff and setting
Lưu trú 7 đêm vào Tháng 4, 2024
Berjaya Langkawi Resort trả lời vào 15/04/2024
Thanks for staying with us. We appreciate your feedback!

10/10 - Xuất sắc

sang youp

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good
Lưu trú 4 đêm vào Tháng 4, 2024
Berjaya Langkawi Resort trả lời vào 15/04/2024
Thanks for staying with us. We appreciate your feedback!

10/10 - Xuất sắc

Deborah, Bukit Jalil

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely resort on a beautiful private beach. Close to the Skybridge, and Oriental Village.
Lưu trú 4 đêm vào Tháng 4, 2024
Berjaya Langkawi Resort trả lời vào 15/04/2024
Thanks for staying with us. We appreciate your feedback!

10/10 - Xuất sắc

angel

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Expedia insurance did not work for me at this resort.
Lưu trú 2 đêm vào Tháng 3, 2024
AC trả lời vào 01/04/2024
Dear Angel,Greetings from Berjaya Langkawi Resort!Thank you for your review on Expedia. Your comment about the Trip Protection package had been forwarded to Expedia. We look forward to welcoming you back to Berjaya Langkawi Resort in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

10/10 - Xuất sắc

Shirley Anne, Northampton

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved how relaxing the resort is. The staff are so welcoming and the food in the restaurants were delicious. Nothing we didnt like and only wished that we could have stayed longer . Maybe next time .
Lưu trú 7 đêm vào Tháng 3, 2024
AC trả lời vào 01/04/2024
Dear Shirley,Greetings from Berjaya Langkawi Resort!Thank you for your wonderful review on Expedia. I am pleased that you had an enjoyable experience during your recent stay with us. Every effort is always made to put our customers experience and satisfaction as our priority. We look forward to welcoming you back to Berjaya Langkawi Resort.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

10/10 - Xuất sắc

Ida Irmgard Birgit

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wir haben als Familie eine wunderschöne Zeit nach einer Rundreise dort verbracht. Ein kleines Paradies!!!! Die Häuschen im Wald sind einfach total schön. Ebenso die Poolanlage und auch der Strand.
Lưu trú 5 đêm vào Tháng 3, 2024
AC trả lời vào 29/03/2024
Dear Ida,Greetings from Berjaya Langkawi Resort!Thank you so much for taking the time to provide us with your valuable feedback regarding your recent stay with us. I am delighted to learn that you and your family enjoyed our beautiful chalet, relaxing swimming pool & private beach, and had a wonderful experience at our resort. We eagerly await your return to our tropical paradise, and it would be our pleasure to welcome you back to Berjaya Langkawi Resort in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

10/10 - Xuất sắc

Muhaiz

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
⭐⭐⭐⭐⭐ My stay at Berjaya Langkawi Resort exceeded all expectations! Literally Paradise for a week! I gpt a seaview premier chalet and it was perfect. I was greeted with warm smiles, impeccable service and a buggy to my villa. The resort's stunning location amidst lush greenery and overlooking the crystal-clear waters of the Andaman Sea created a picturesque backdrop for a truly memorable vacation. The accommodation was luxurious and comfortable, providing a perfect blend of modern amenities and traditional charm. Waking up to the sound of birds chirping and the gentle rustle of palm leaves was a rejuvenating experience. The spacious rooms offered breathtaking views and i mean it BREATHETAKING. The resort's facilities catered to every need and desire. Whether lounging by the pool, indulging in delectable cuisine at one of the restaurants, or pampering myself with a relaxing spa treatment, every experience was nothing short of exceptional. The staff went above and beyond to ensure that every guest felt welcomed and cared for, adding a personal touch to the overall experience. One of the highlights of my stay was exploring the island's natural beauty through the resort's various excursions and activities. From island hopping Jet skiing to horse riding on the beach, there was never a dull moment. The knowledgeable guides provided valuable insights into the local culture and ecosystem, enhancing the overall experience.
Lưu trú 5 đêm vào Tháng 2, 2024
Berjaya Langkawi Resort trả lời vào 14/03/2024
Thank you for staying with us. We appreciated your feedback!

10/10 - Xuất sắc

Alf

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Enjoyable stay almost in the jungle with monkeys around. Food, beach and swimming pool very good and staff very helpful. Had a rented car and it was convenient as the resort is away from everything else. Highly recommended.
Lưu trú 4 đêm vào Tháng 2, 2024
Berjaya Langkawi Resort trả lời vào 13/03/2024
Thank you for staying with us. We appreciated your feedback!

8/10 - Tốt

NORIAKI

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
1211室に宿泊しましたが、前方が開けていて海が良く見えリラックスできました。また、カートサービスが便利でよく利用させてもらいました。食事で各レストランとも利用しましたが其々特徴があり良かった。
Lưu trú 4 đêm vào Tháng 2, 2024
AC trả lời vào 09/03/2024
Dear Noriaki,Greetings from Berjaya Langkawi Resort! It was indeed a pleasure having you with us recently at Berjaya Langkawi Resort. We appreciate your positive comments about the Premier Seaview chalet, diverse culinary offerings, and the shuttle service. We look forward to welcoming you back to our tropical paradise in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

8/10 - Tốt

Dominik

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Sehr schönes, jedoch etwas in die Jahre gekommenes Resort! Die "Hütten" und die umliegende Natur sind sehr schön - der Bereich der Lobby und des Hauptrestaurant wirken jedoch eher "renovierungsbedürftig"!
Lưu trú 2 đêm vào Tháng 2, 2024
AC trả lời vào 08/03/2024
Dear Dominik,Greetings from Berjaya Langkawi Resort! It was indeed a pleasure having you with us recently at Berjaya Langkawi Resort. May we take this opportunity to express our deepest appreciation for your kind patronage. I am pleased that you had an enjoyable experience during your recent stay with us. Nevertheless, you will be pleased to know that the resort has embarked on a refurbishment exercise in stages for all areas. Once again, my sincere appreciation for your kind review and I look forward to welcome you back to Berjaya Langkawi Resort.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

10/10 - Xuất sắc

Wayne, Cleveland

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Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It an amazing place to stay
Lưu trú 9 đêm vào Tháng 2, 2024
Berjaya Hotel trả lời vào 04/03/2024
Thank you for staying with us. We appreciated your feedback!

10/10 - Xuất sắc

Jane

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 2, 2024
Berjaya Langkawi Resort trả lời vào 09/03/2024
Thank you for staying with us. We appreciated your feedback!

10/10 - Xuất sắc

Nicholas, Merstham

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We spent 10 days at the Berjaya and thoroughly enjoyed our stay on one of the chalets over the water. Waking up to the sunrise over the water was a joy, as was watching the sunset from the Thai restaurant. All the restaurants offered a good selection of food, my only quibble being the lack of Malaysian snacks such as Sate at the beach/pool bar. One point where things could improve was the need for a supervisor at the beach bar at busy periods. The lads behind the bar did get confused and overwhelmed some lunchtimes. The resort is spread over a large area with many chalets built into the forest. These looked nice but I heard from some that these looked tired. The Berjaya are in the process of renovating their chalets. To cover this area buggies transport you to restaurants, spa (excellent male therapist in the mens section), pool and back to your chalet. The resort provided a very relaxing holiday and the staff were friendly and so helpful. A big thank you to them all. It is however worth noting few things about the area. We were surprised to find some shops and and restaurants had not reopened since Covid, in particular at the Oriental village and Perdana quay. This limited the amount of alternative places to eat. Fortunately taxi are cheap and easy to get, so you can get to Pantai Cenang etc for a change of scene.
Lưu trú 10 đêm vào Tháng 2, 2024
AC trả lời vào 02/03/2024
Dear Nicholas,Greetings from Berjaya Langkawi Resort!Thank you so much for taking the time to provide us with your valuable feedback regarding your recent stay with us. I am delighted to learn that you enjoyed our Premier Chalet on water, great sunset view at Pahn Thai Restaurant, diverse culinary offerings, exceptional spa experience, and the outstanding staff. Nevertheless, your comments about the snacks and service level have been duly noted, we have promptly shared your comments with our Executive Chef and Director of Food & Beverage to initiate immediate improvement. Yes, we are glad that you noticed our ongoing rehabilitation work at our resort. We eagerly await your return to our tropical paradise, and it would be our pleasure to welcome you back to Berjaya Langkawi Resort in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

10/10 - Xuất sắc

SARBAZ

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Vacation
Perfect place to stay relax, very good location near to famous langkawi cable car, Every thing was good.
Lưu trú 2 đêm vào Tháng 2, 2024
AC trả lời vào 26/02/2024
Dear Sarbaz,Greetings from Berjaya Langkawi Resort!Thank you for choosing our Resort as your preferred destination. I am delighted to learn that you enjoyed our unique location, and had a memorable stay with us. Every effort is always made to ensure the comfort and satisfaction of our guests as our priority. Once again, my sincere appreciation for your kind review and I look forward to welcome you back to Berjaya Langkawi Resort.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

10/10 - Xuất sắc

Aysha

Lưu trú 5 đêm vào Tháng 2, 2024
AC trả lời vào 21/03/2024
Dear Aysha,Greetings from Berjaya Langkawi Resort!Thank you for your kind patronage with us at Berjaya Langkawi Resort and we look forward to welcome you back again soon.Yours Sincerely,Ghani GanesanExecutive Assistant Manager

2/10 - Tồi

Peter

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Did not like haf to wait for 30 minutes to get table for breakfast After one night I checked out to go to other hotel Room was not clean it was very old broken shelfs TV system was very old
Lưu trú 6 đêm vào Tháng 2, 2024
AC trả lời vào 26/02/2024
Dear Peter,Greetings from Berjaya Langkawi Resort! Thank you for sharing your comments about your recent stay with us. We sincerely apologize for any inconveniences you experienced during your time at our resort. Your valuable feedback regarding the breakfast, TV, and room conditions has been duly noted. We have promptly shared your comments with our respective Heads of Department to initiate immediate corrective measures. We strive to provide value for our services, and your perspective is invaluable in helping us assess and enhance our offerings. Once again, our renewed apologies for any inconvenience you may have faced during your stay. We hope you will give us another chance to showcase the true potential of our resort and restore your faith in our services.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

8/10 - Tốt

Sanna

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good value for your money
Beautiful landscape, the hotel has probably seen its best years bur is still nice and clean. Food was ok. We stayed in a premium on water chalet which has amazing views. Overall good experience. The staff was great, really trying their best to make you feel welcome.
Lưu trú 2 đêm vào Tháng 2, 2024
AC trả lời vào 26/02/2024
Dear Sanna,Greetings from Berjaya Langkawi Resort!Thank you for your wonderful review on Expedia. I am pleased that you had a memorable experience during your recent stay with us, particularly with the beautiful landscape, comfortable Premier Chalet on Water with amazing view, great food, and the warmth of our friendly staff. Your support is truly appreciated and we look forward to welcoming you back to Berjaya Langkawi Resort in the future. Yours Sincerely,Ghani GanesanExecutive Assistant Manager

10/10 - Xuất sắc

Farook

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had an amazing stay at this resort. All the staff was amazing and very accommodating, they go out of their way to make sure you have a great stay. It’s a large resort so need a shuttle to get around. They also have a private beach area which is clean and has food and beverage options. Seeing monkeys around the property is also a treat, just need to be careful around them. The only downside was the Wi-Fi, found is slow at times. This can improved.
Lưu trú 3 đêm vào Tháng 2, 2024
AC trả lời vào 26/02/2024
Dear Farook,Greetings from Berjaya Langkawi Resort!Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that you enjoyed our beautiful resort surrounded by nature, presence of monkeys, relaxing private beach, diverse dining offerings, and shuttle service. It warms our hearts to know that our staff members had retained their shine in striving to create a warm and friendly atmosphere for our guests. Nevertheless, I’ve since addressed your comment on the WIFI with our IT Manager for immediate improvement. Thank you once again for choosing to stay with us and for sharing such a positive review. We look forward to welcoming you back for another memorable stay at Berjaya Langkawi Resort.Yours sincerely, Ghani Ganesan Executive Assistant Manager

10/10 - Xuất sắc

Anna Panousaki

Lưu trú 2 đêm vào Tháng 2, 2024
AC trả lời vào 21/03/2024
Dear Anna,Greetings from Berjaya Langkawi Resort!Thank you for your kind patronage with us at Berjaya Langkawi Resort and we look forward to welcome you back again soon.Yours Sincerely,Ghani GanesanExecutive Assistant Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 2, 2024
AC trả lời vào 19/02/2024
Dear Guest,Greetings from Berjaya Langkawi Resort!Thank you for your kind patronage with us at Berjaya Langkawi Resort and we look forward to welcome you back again soon.Yours Sincerely,Ghani GanesanExecutive Assistant Manager

8/10 - Tốt

MATHEOS, Oberglatt

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Aussen sind die Häuser etwas in die Jahre gekommen, ansonsten alles tipptopp
Lưu trú 4 đêm vào Tháng 2, 2024
AC trả lời vào 17/02/2024
Dear Matheos,Greetings from Berjaya Langkawi Resort!Thank you for taking the time to share your recent experience of our resort. Nevertheless, you will be pleased to know that the resort has embarked on a refurbishment exercise in stages for all rooms. Once again, my sincere appreciation for your kind review and I look forward to welcome you back to Berjaya Langkawi Resort.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

8/10 - Tốt

Anne

Lưu trú 6 đêm vào Tháng 2, 2024
AC trả lời vào 21/03/2024
Dear Anne,Greetings from Berjaya Langkawi Resort!Thank you for your kind patronage with us at Berjaya Langkawi Resort and we look forward to welcome you back again soon.Yours Sincerely,Ghani GanesanExecutive Assistant Manager

8/10 - Tốt

Junya

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 2, 2024
AC trả lời vào 16/02/2024
Dear Junya,Greetings from Berjaya Langkawi Resort!Thank you for your kind patronage with us at Berjaya Langkawi Resort and we look forward to welcome you back again soon.Yours Sincerely,Ghani GanesanExecutive Assistant Manager

10/10 - Xuất sắc

Larraine

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great 2 night stay
We were upgraded to a chalet on the water. Great room with fabulous views. Only downside was being in one of these meant we didn't see as many monkeys but you can't have everything. Breakfast pretty good and would advise people to have breakfast in Beach Brasserie rather than the main one which gets very busy.
Lưu trú 2 đêm vào Tháng 2, 2024
AC trả lời vào 14/02/2024
Dear Larraine,Greetings from Berjaya Langkawi Resort!Thank you so much for taking the time to share your delightful feedback about your recent stay at our resort. We're delighted to hear that you enjoyed the tranquility of our water chalet with stunning views, and delicious breakfast spread. We're especially glad to hear that you appreciated the upgraded room - the Premier Chalet on Water and that make your vacation even more special. Once again, thank you for choosing our resort for your getaway, and for sharing your overall experience with others. We would be honored to welcome you back in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

10/10 - Xuất sắc

Deborah

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Wonderful, very memorable stay in rainforest
Really great short stay here. Wonderful experience of being in the rainforest, hearing and seeing wildlife, though chalet dd feel small. We loved the beautiful beach and pool. Was a comfortable walk to the cable car, though the hotel offers shuttle. We also loved walking through the rainforest in preference to using their shuttles. Good choice of restaurants to eat at and food quality great, though we found eating breakfast and buffet evening meal in main restaurant bit hectic and not so relaxing. Our favourite was the Beach Brasserie - nice and romantic, especially being serenaded, with great food and service.
Lưu trú 3 đêm vào Tháng 1, 2024
AC trả lời vào 13/02/2024
Dear Deborah,Greetings from Berjaya Langkawi Resort!I am writing in response to your review of your recent stay at Berjaya Langkawi Resort. We were delighted to read about your experience and the good rating you bestowed upon us. It brings us joy to know that you enjoyed our fantastic location in the midst of rainforest, presence of wildlife, beautiful private beach, relaxing swimming pool, and diverse culinary offerings especially at the Beach Brasserie. Once again, thank you for taking the time to share your feedback. We eagerly await your return to our tropical paradise, and it would be our pleasure to welcome you back to Berjaya Langkawi Resort in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

8/10 - Tốt

Jari

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The distances between the main building and the chalets can feel long to walk, but the free hotel shuttles are quick and easy to call for. Beautiful pool and beach areas with bar and bistro services. Absolutely wonderful and friendly personnel. Wildlife is practically at your doorstep. Peaceful and relaxed, tropical atmosphere. Highly recommended!
Lưu trú 8 đêm vào Tháng 1, 2024
AC trả lời vào 13/02/2024
Dear Jari,Greetings from Berjaya Langkawi Resort!Thank you so much for your heartfelt review of your visit to Berjaya Langkawi Resort. It brings us joy to know that you enjoyed your wonderful vacation with us. We are equally delighted that you like our relaxing private beach, beautiful swimming pool, presence of wildlife, friendly staff, and efficient shuttle service. We appreciate your recommendation and the time you took to share your overall experiences. We are eagerly awaiting your return to our tropical paradise, and it would be our pleasure to welcome you back to Berjaya Langkawi Resort in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

10/10 - Xuất sắc

Sakari

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Kiva mökkimajoitus
Hieno paikka ja hyvin toimivat palvelut kohtuu hintaan. Onneksi saatiin vaihdettua majoituksemme meluavien naapureiden takia paritalomökistä yhden huoneiston mökkiin ensimmäisen yön jälkeen. Henkilöstö oli erittäin ystävällistä ja palvelualtista.
Lưu trú 3 đêm vào Tháng 1, 2024
AC trả lời vào 05/02/2024
Dear Sakari,Greetings from Berjaya Langkawi Resort!Thank you for your recent patronage at Berjaya Langkawi Resort, and for taking the time to write a wonderful review! I am pleased that you had an enjoyable experience during your recent stay with us. Every effort is always made to put our customers’ experience and satisfaction as our priority. Your review reaffirms the hard work the staffs put in every day. Once again, my sincere appreciation for your kind review and I look forward to welcome you back to Berjaya Langkawi Resort.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

8/10 - Tốt

Rosie

Lưu trú 4 đêm vào Tháng 1, 2024
AC trả lời vào 21/03/2024
Dear Rosie,Greetings from Berjaya Langkawi Resort!Thank you for your kind patronage with us at Berjaya Langkawi Resort and we look forward to welcome you back again soon.Yours Sincerely,Ghani GanesanExecutive Assistant Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Wir waren rund eine Woche im Januar 2024 dort. Wir hatten ein Chalet im Wald. Es hat uns sehr gut gefallen. Schöne Anlage und guter Service und sauber. Das Hotel liegt etwa 30 Min. ausserhalb der Stadt. Ist aber mit Taxi oder Grab schnell erreichbar. Kosten für eine Fahrt zwischen 25 und 40 Ringgit. Das Meer ist direkt beim Hotel. Es hat genügend Sonnenschirme und Liegen. In der Nähe hat es keine Restaurants. Deshalb in den Hotelrestaurants oder in der Stadt essen gehen.
Lưu trú 6 đêm vào Tháng 1, 2024
AC trả lời vào 02/02/2024
Dear Guest,Greetings from Berjaya Langkawi Resort!It was indeed a pleasure having you with us recently at Berjaya Langkawi Resort. May we take this opportunity to express our deepest appreciation for your kind patronage. I am pleased that you had an enjoyable experience during your recent stay with us. Your kind patronage is deeply valued, and we eagerly anticipate the pleasure of serving you again in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

10/10 - Xuất sắc

Klavs

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lækker resort
Lækkert Resort hvor service er i højsædet God beliggenhed og masser af søde aber. Godt pool område Fantastisk beliggende Thai restaurant Strande på langkawi er ikke fantastiske, og heller ikke den ved Beryaje
Lưu trú 3 đêm vào Tháng 1, 2024
AC trả lời vào 31/01/2024
Dear Klavs,Greetings from Berjaya Langkawi Resort!Thank you for choosing our Resort as your preferred destination. I am delighted to learn that you enjoyed our tropical paradise nestled within the rainforest & the private beach, presence of monkeys, relaxing swimming pool, and the exquisite of Pahn Thai Restaurant. Once again, my sincere appreciation for your kind review and I look forward to welcome you back to Berjaya Langkawi Resort.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

8/10 - Tốt

Sandra

Đi cùng bạn đồng hành
The staff are amazing , nothing is too much trouble for them .
Lưu trú 20 đêm vào Tháng 1, 2024
Hotel Management trả lời vào 26/01/2024
Dear Sandra,Greetings from Berjaya Langkawi Resort!Thank you for choosing our Resort. I am pleased that you had an enjoyable experience during your recent stay with us. Every effort is always made to put our customers experience and satisfaction as our priority. Once again, thank you for taking the time to share your valuable feedback. We eagerly await for your return to our tropical paradise, and it would be our pleasure to welcome you back to Berjaya Langkawi Resort in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

10/10 - Xuất sắc

Sho

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 1, 2024
AC trả lời vào 29/01/2024
Dear Sho,Greetings from Berjaya Langkawi Resort!Thank you for your kind patronage with us at Berjaya Langkawi Resort and we look forward to welcome you back again soon.Yours Sincerely,Ghani GanesanExecutive Assistant Manager

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This resort is undergoing many unit renovations. Don’t be surprised if there is painting, grinding, rail replacement, etc going on outside your door-it is very busy. I think my only recommendation would be to tidy up the renovation and work areas so guests don’t have to see the evidence of the work. The workers only work during day hours when people are out so it didn’t bother us.
Hotel Management trả lời vào 25/01/2024
Dear Leanne,Greetings from Berjaya Langkawi Resort!Thank you for taking the time to share your feedback of your recent patronage at Berjaya Langkawi Resort. We truly appreciate your understanding and cooperation as we undergo rehabilitation works to enhance the overall guest experience. We’re delighted to hear that the rehabilitation works did not disrupt your stay, and we appreciate your recommendation regarding the tidiness of the work areas. Our primary goal is to ensure the comfort and satisfaction of our guests, and your insights are invaluable in achieving that. We are committed to provide a seamless and enjoyable stay for all our guests. Once again, thank you for your understanding and patience during this period of enhancement. We look forward to welcoming you back in the future to experience the upgraded facilities and services.Yours sincerely,Ghani Ganesan Executive Assistant Manager

6/10 - Được

SAYEEMUZZAMAN

Lưu trú 4 đêm vào Tháng 1, 2024
AC trả lời vào 14/01/2024
Dear Sayeemuzzaman,Greetings from Berjaya Langkawi Resort!Thank you for your kind patronage with us at Berjaya Langkawi Resort and we look forward to welcome you back again soon.Yours Sincerely,Ghani GanesanExecutive Assistant Manager

8/10 - Tốt

Taiki

Lưu trú 1 đêm vào Tháng 1, 2024
AC trả lời vào 14/01/2024
Dear Taiki,Greetings from Berjaya Langkawi Resort!Thank you for your kind patronage with us at Berjaya Langkawi Resort and we look forward to welcome you back again soon.Yours Sincerely,Ghani GanesanExecutive Assistant Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 1, 2024
AC trả lời vào 14/01/2024
Dear Guest,Greetings from Berjaya Langkawi Resort!Thank you for your kind patronage with us at Berjaya Langkawi Resort and we look forward to welcome you back again soon.Yours Sincerely,Ghani GanesanExecutive Assistant Manager

8/10 - Tốt

Claire

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Thích: Sạch sẽ, nhân viên & dịch vụ
Great location, rooms and restaurants need updating.
Lưu trú 2 đêm vào Tháng 1, 2024
AC trả lời vào 15/01/2024
Dear Claire,Greetings from Berjaya Langkawi Resort!Thank you for your wonderful review on Expedia. I am pleased that you had an enjoyable experience during your recent stay with us. Every effort is always made to put our customers experience and satisfaction as our priority. Nevertheless, you will be pleased to know that we are embarking on a rehabilitation exercise in stages for all areas. We look forward to welcoming you back to Berjaya Langkawi Resort. Yours Sincerely, Ghani Ganesan Executive Assistant Manager

10/10 - Xuất sắc

Yajuvendra, Singapore

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 1, 2024
AC trả lời vào 14/01/2024
Dear Yajuvendra,Greetings from Berjaya Langkawi Resort!Thank you for your kind patronage with us at Berjaya Langkawi Resort and we look forward to welcome you back again soon.Yours Sincerely,Ghani GanesanExecutive Assistant Manager

10/10 - Xuất sắc

Eddy

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 12, 2023
AC trả lời vào 14/01/2024
Dear Eddy,Greetings from Berjaya Langkawi Resort!Thank you for your kind patronage with us at Berjaya Langkawi Resort and we look forward to welcome you back again soon.Yours Sincerely,Ghani GanesanExecutive Assistant Manager

10/10 - Xuất sắc

Tracey

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We absolutely loved our stay here the resort was just so relaxing from the lovely pool area to the private beach - we spent a lot of time just chilling at the beach bar the food at the restaurant by the beach was amazing the staff at this resort go above and beyond big shout out to Ganga who served us at the beach bar - our room had a lovely view of the ocean room was lovely and very spacious - the wildlife you see when walking in the resort is so beautiful the resort is isolated is only the cable car with Oriental village is near so you need transport if you want to explore we hired a scooter but as not much traffic on the island we could have hired a car - you can book trips from the hotel these are also very good - several other restaurants in the resort the Thai restaurant is good - The New Years Eve Gala Dinner was spectacular we watched all the preparations for this evening and it was incredible - we would def come back to this resort when visiting Langkawi only thing I would say is the breakfast at the beach restaurant some of the hot food was cold could do with better hot plates to keep items warm but this didn’t stop us from eating here it’s only an observation - thank you Berjaya resort we will be back 😊😊😊
Lưu trú 7 đêm vào Tháng 12, 2023
AC trả lời vào 15/01/2024
Dear Tracey,Greetings from Berjaya Langkawi Resort! We appreciate your recent stay at Berjaya Langkawi Resort and we would like to extend our heartfelt gratitude for choosing us as your preferred destination. I am delighted to hear that you had a memorable stay, particularly with the New Years Eve Gala Dinner, the facitilites, private beach, natural surroundings, and culinary offerings. Your kind words on your experience at the resort with our staff certainly validate their effort and you can be sure that I will share with Ganga your positive feedback. Nevertheless, I have shared your feedback about the breakfast items with our Executive Chef and Director of Food and Beverage for further improvement. We eagerly await your return to our tropical paradise, and it would be our pleasure to welcome you back to Berjaya Langkawi Resort in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

8/10 - Tốt

Yuji

Đi cùng gia đình và trẻ nhỏ
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
とても親戚で食事も美味しいので、今回で2回目の宿泊でした。 海は綺麗で静かなビーチでゆったりした時間でした。 部屋も綺麗でしたが、朝にサルが遊びに来ますけど、リンゴなどをあげると毎日来ますのであげないように! またいつか宿泊したいと思います。
Lưu trú 4 đêm vào Tháng 12, 2023
AC trả lời vào 15/01/2024
Dear Yuji,Greetings from Berjaya Langkawi Resort!Thank you for sharing your wonderful experience during your recent stay with us. It brings us immense joy to learn you enjoyed your second stay at our resort. We’re equally delighted that you enjoyed our private beach, rooms, and delectable food. As we are located in the rainforest, this would occasionally allow our guests to be up close with the creatures of nature which will include the mischievous monkeys of the rainforest, we always hope that it be a positive experience. Your satisfaction is our utmost priority, and we look forward to welcoming you back to Berjaya Langkawi Resort.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

8/10 - Tốt

Andreas, Bergen

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 12, 2023
AC trả lời vào 29/12/2023
Dear Andreas,Greetings from Berjaya Langkawi Resort!Thank you for your kind patronage with us at Berjaya Langkawi Resort and we look forward to welcome you back again soon.Yours Sincerely,Ghani GanesanExecutive Assistant Manager

8/10 - Tốt

Tracey

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lovely resort, with excellent communal facilities.
This is a lovely resort. Very big, but shuttles running all day long. It classes itself as a 5 star, but I disagree. A 4 star at best. This is because the chalets are tired looking and our bathroom condition was not what we expected. The sink was not acceptable, the shower needs attention and new sealants. Some areas of our balcony had loose wood and again have been bodged up continually. The communal areas are spotless, from the lobby, reception, toilets, pool etc. The chalet beds are clean, lovely beds and linen. The staff and service is second to none. A massive credit to Berjaya and the staff are your biggest asset. Food was ok in the buffet with plenty of choice. The brasserie was very good. We didn't try the other places, but heard good reviews about the Thia restaurant. We wouldn't go back until the chalets have been upgraded, as this is a special place, and it would be 5 star+ once the chalets are to standard. The beach area and gardens are loving looked after.
Fab pools
Tired bathroom
Lots of wildlife
Lưu trú 7 đêm vào Tháng 12, 2023
AC trả lời vào 29/12/2023
Dear Tracey,Greetings from Berjaya Langkawi Resort!Thank you for sharing your feedback about your recent stay at our resort. It brings us immense joy to read that you enjoyed the comfortable accommodation, private beach, diverse dining offerings, buffet spread, and the warmth of our hardworking staff. We are equally delighted to know that you enjoyed the exquisite culinary journey at the Beach Brasserie. Your kind words of appreciation for our staff's exceptional service are deeply meaningful to us. We value your feedback as it helps us identify areas where we can improve our services. Your comments on the chalet will be shared with our Engineering team to address the issues raised and improve our service. Nevertheless, you will be pleased to know that we are embarking on a rehabilitation exercise in stages for all rooms. Your kind patronage is deeply valued, and we eagerly anticipate the pleasure of serving you again in the future.Yours Sincerely, Ghani Ganesan Executive Assistant Manager

10/10 - Xuất sắc

Keishi

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 12, 2023
AC trả lời vào 29/12/2023
Dear Keishi,Greetings from Berjaya Langkawi Resort!Thank you for your kind patronage with us at Berjaya Langkawi Resort and we look forward to welcome you back again soon.Yours Sincerely,Ghani GanesanExecutive Assistant Manager