Everything was great except it was difficult to open the door from both sides, whether you are in and out of the room. Also very important for management to warn people about the balcony door because the door autolocks when you walk out to the balcony. My disable husband and I git locked out whle we were watching the fireworks from the balcony on New Year's Eve. I had my phone as I was taking photos vut there was no signal out in the balcony so I couldn't make a phonecall. Luckily, my sister's call came through so I asked her to call for help at the front desk, after an hour of being locked outside in the balcony and all the msquities were feasting on us. Please do something with you balcony and room entry/exit doors.
The food was generally pricey but good although more on Korean dishes and 95% food on the menu were very spicy. American breakfast was the same everyday, quite flat and boring.
The place was great as far as location and beatiful sea view and breathing sea air was very relaxing and therapeutic.
I have to commend the entire staff though. Eveyone was helpful, friendly, hardworking and respectful, from the reception area, to housekeeping, the restaurant and all around. We would definitely come back if the door and food issues are addressed.
Thank you for giving us a chance to provide feedback and hopefully be heard.
