8/10 - Tốt
Singleton
Đi cùng bạn đồng hành
07/01/2026
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We stayed in a 3rd floor suite facing the courtyard. POSITIVES: independent temperature control LR vs BR; comfy beds/ pillows; large space; everyday housekeeping which is rare nowadays post COVID. Relatively quiet. Very friendly front desk and BISTRO eaterie/ bar staff adjacent to front lobby. NEGATIVES: From time to time, could smell cigarette smoke wafting into our room possibly from the adjoining room's outdoor balcony? Could also hear our next door neighbors on rare occasions as only a single LR door separated our unit from theirs. Biggest NEGATIVE: Absolutely worst WIFI service ever! Unable to send/ receive calls or texts from room forcing to use the room's land line phone at extra charge. As a test, my wife and I tried calling one another from our separate cell phones while literally standing only 3 feet apart. Calls still wouldn't go through! Upon notifying the front desk on multiple occasions, they said we'd need to resolve through the hotel's WIFI technical support. When this proved fruitless they said we'd need to resolve through our cell provider, T-Mobile. We called T-Mobile technical support who assured there was no problem with tower reception in our area; so the fault clearly originated from the hotel's WIFI. So we went "full circle" with no resolution. Upon check-out, however, the front desk was very apologetic and was nice enough to "comp" us free parking for our entire stay in compensation for our troubles.
Singleton
Lưu trú 7 đêm vào Tháng 12, 2025