Dear Katie,Thank you for leaving your feedback from your recent stay. We apologise regarding the issue with the fire alarm and hope that this does not affect your decision to visit us again in the future.

Dear Jon,Thank you for taking the time to leave your score and feedback from your recent stay. We are pleased to see you enjoyed your stay and we hope to welcome you back in the future.

Dear Nichola,Thank you for leaving such a positive review and score from your recent stay. We hope to welcome you back in the future.

Dear Sarah,Thank you for taking the time to leave your feedback from your recent stay. I want to apologise if you did not feel impressed during your stay and would hope to see again to have your mind changed. We have passed the information onto the relevant departments so they aware.

Dear Michael,Thank you for leaving your honest feedback on your recent stay. I want to ensure you this is not a management decision, but a company one and they are known to be in all of our hotels in the country. We have however passed your feedback onto to the relevant department and we hope to see you again in the future.

Dear Andrew,We appreciate your feedback and would like to thank you for letting me know regarding your recent experience. We have passed your feedback onto management and ensure you that we do not treat our guests as anything but well respected with however they book. We do hope you hope to visit us again in the future.

Dear Ian,Thank you for your review – we are so glad to hear you enjoyed your stay.We look forward to seeing you again soon!

Dear Craig,Thank you for leaving your high score from your recent stay at Malmaison Liverpool. We hope to welcome you back in the future.

Dear Beth,We appreciate you taking the time to share your rating with us.We look forward to seeing you soon!

Dear Dianne,We would like to apologise again for the inconvenience caused. As explained we have refunded you the difference and apologise for this.

Dear Margaret,As we are a city hotel and a high rise building, none of our windows will open due to health and safety as they are floor to ceiling windows. For our decor, the rooms are designed to fit our brand in a unique way. We are sorry to hear that you did not find the rooms to your liking and would like to thank you for your feedback.

Dear Kirsty, thank you for taking the time to leave your feedback from your recent stay. We are pleased that you enjoyed your stay and we hope to welcome you back in the future.

Dear Reece, Thank you for taking the time to leave your score from your recent stay. We appriecate your honest score and hope to welcome you back in the future. Love,

Dear Nathan,Thank you for your amazing review from your recent stay at Malmaison Liverpool. We are so pleased that you enjoyed your stay!

Dear Neil,Thank you for taking the time to leave your score. We hope to welcome you back in the future.

Dear Louisa Jane,Thank you for taking the time to leave your score from your recent stay. We appreciate your feedback and we hope to welcome you back in the future.

Dear Lynne,Thank you for leaving your score. We appreciate all scores to improve our ways. We do hope to see you again in the future.

Dear Emma,We appreciate you taking the time to share your rating with us.We look forward to seeing you soon!Kindest Regards,

Dear Dermot,Thank you for leaving your feedback from your stay. As we are a chain hotel, unfortunately we have to stock the correct items as all the other chains. Our standard rooms do not come with water, as stated in the club rooms. We do apologies if you did not find this to be a 4* stay, however we can confirm we are.

Dear Besa,Thank you for taking the time to leave your score from your recent stay. We appreciate your time and we hope to welcome you back in the future.

Dear Hannah,We appreciate you taking the time to share your rating with us.We look forward to seeing you soon!Kindest Regards,

Dear Andrew,We appreciate you taking the time to share your rating with us.We look forward to seeing you soon!Kindest Regards,

Dear Emily,Thank you for your review – we are sorry to hear that you were not satisfied with your stay. We will pass your feedback on to the relevant departments. If you wish to discuss your experience further, please do not hesitate to contact us via email.We hope to see you again in the future.

Dear Barrie,Apologies if you did not like our hair drier or TV. We do hope this does not affect you from visiting us again in the future.

Dear James,Thank you for taking the time to leave your feedback from your recent stay. We offer breakfast for all of our guests at specific times so we hope to welcome you back in the future.

Dear Stuart,We appreciate your score and apologise for any inconvience.

Hi Stephen, Thank you for rating us! We appreciate your feedback and we are happy to see you enjoyed your stay! Love Mal x

Hi Phillip, Thanks for rating us an amazing 5/5! We hope to welcome you back soon. Love Mal x

Dear Lauren,Thank you for taking the time to leave your feedback from your recent stay at Malmaison Liverpool. We are pleased that you enjoyed your stay and we hope to welcome you back.

Dear Rebecca,Thank you for leaving your 5 star mark on your recent stay at Malmaison Liverpool. We hope to welcome you back in the future.

Dear Toni,Thank you for your score. We hope to welcome you back in the future.

Dear Raj,Thank you for leaving such a positive review from your recent stay. We are pleased that you enjoyed your stay and we hope to welcome you back in the future.

Dear Mark,Thank you for your score from your recent stay. We are pleased that you enjoyed your stay. We hope to welcome you back in the future.

Dear Elena,Thank you for leaving your score from your recent stay. We hope to welcome you back in the future.

Dear Ron,Thank you for leaving your score from your recent stay. We hope to welcome you back in the future.

Dear Clare,Thank you for taking the time for leaving your feedback. We appreciate your honest feedback and will pass this onto the relevant department. We hope to welcome you back in the future.

Dear Richard,We appreciate you taking the time to share your rating with us.We look forward to seeing you soon!Kindest Regards,

Dear Stacey,We appreciate you taking the time to share your rating with us.We look forward to seeing you soon!Kindest Regards,

Dear Abigail,Thank you for leaving your score. We hope to welcome you back in the future.

Dear Lee,Thank you for taking the time to leave your score from your recent stay. We hope to welcome you back in the future.

Dear Timothy,Thank you for taking the time to leave your feedback and score from your recent stay at Malmaison Liverpool. We hope to see you again in the future.

Dear Timothy,Thank you for leaving your review from your recent stay at Malmaison Liverpool. We are pleased that you enjoyed your stay.

Dear Emma,Thank you for leaving your review from your recent stay at Malmaison Liverpool. We are pleased that you enjoyed your stay.

Dear Mark,Thank you for leaving your feedback and score from your recent stay. We hope to welcome you back in the future.

Dear Kurt,Thank you for your honest feedback. Unfortunately, due to fire alarm's going off, this is out of our control as the alarm is there for your safety. We apologise it disturbed you however please remember, this is in line for your safety.

Dear Graeme,We appreciate you taking the time to share your rating with us.We look forward to seeing you soon!

Dear Gary,Thank you for leaving your score from your recent stay. We hope to welcome you back in the future.

Dear Tanith,Thank you for taking the time to leave such a great score from your recent stay. We are pleased that you enjoyed your stay and we hope to welcome you back.

Dear Adrian,Thank you for leaving such a great score. We hope to welcome you back in the future.

Dear Tom,Thank you for taking the time to leave your feedback from your recent stay at Malmaison Liverpool. We are pleased you enjoyed your stay and we hope to welcome you back in the future.Love Mal xx