Brand new hotel is super comfortable, well maintained, with friendly staff. The lobby is quite small, it's not a typical hotel with a large open lobby and a restaurant. Though I was told there was a restaurant, I never saw it. Likely on another level/floor. Otherwise it was quite convenient for a business traveler in and out of London. I did go into London as well, which was quite easy as there is quick access to the Picadilly Subway Line (45 minutes to London Central) as well as the Paddington Express (15-20 minutes into Central London) You can gain easy access to the Public Transport without having to deal with the elements as it is all covered. Additionally, the hotel is best suited to people leaving or coming into Terminal 2.