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Nhận xét về Leonardo Royal Hotel London City - Tower of London

4 out of 5
Leonardo Royal Hotel London City - Tower of London
8-14 Cooper's Row, London, England

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 816/1575 nhận xét" "
Đánh giá 8 - Tốt. 420/1575 nhận xét" "
Đánh giá 6 - Được. 179/1575 nhận xét" "
Đánh giá 4 - Kém. 99/1575 nhận xét" "
Đánh giá 2 - Tồi. 61/1575 nhận xét" "

8,8/10

Sạch sẽ

8,6/10

Nhân viên & dịch vụ

8,6/10

Tiện nghi, dịch vụ

8,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Ronald, Argyle

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was efficient and helpful. Property was clean and nice.
Lưu trú 1 đêm vào Tháng 5, 2024
Esther trả lời vào 28/05/2024
Dear Ronald Thank you for the great review of our hotel.We are delighted to hear that your overall experience was positive and that our team managed to make your stay special.We are always seeking to improve and have taken note of these small details as a way to make your stay even better next time.Sincerely, Seidi

10/10 - Xuất sắc

alma

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room was huge. Very clean. Love I was able to leave luggage with them
Lưu trú 1 đêm vào Tháng 5, 2024
Esther trả lời vào 28/05/2024
Dear Alma Thank you for the great review of our hotel.We are delighted to hear that your overall experience was positive and that our team managed to make your stay special.We are always seeking to improve and have taken note of these small details as a way to make your stay even better next time.Sincerely, Seidi

10/10 - Xuất sắc

Anja Elisabeth

Personal sehr freundlich. Das Frühstück war einfach nur wunderbar und qualitativ sehr hochwertig. Sehr ruhig gelegen und im Hotel war es auch in der Nacht ruhig. Liegt unmittelbar an einer U-Bahnstation. Auch das Restaurant im Hotel war sehr gut. Die besten Pommes, die wir je gegessen haben und die Burger auch. Sehr empfehlenswert. Wenn wir nochmals nach London kommen, würden wir wieder dieses Hotel buchen.
Lưu trú 5 đêm vào Tháng 5, 2024
Rebeca trả lời vào 27/05/2024
Dear Anja,We are overjoyed to receive your compliments and appreciation.We are delighted to see you had a great stay with us.Our team works very diligently and your feedback will provide them with great encouragement to keep doing what they are doing. We appreciate you taking the time to leave your review, and we cannot wait to welcome you back on your next visit.Warm regards,

10/10 - Xuất sắc

Amy Van

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotels with good amenities, had plenty of room, etc. Clean and reasonably close to public transportation and sites. Wonderful front desk staff!
Lưu trú 3 đêm vào Tháng 5, 2024
Esther trả lời vào 26/05/2024
Dear Amy Thank you for taking the time to rate your recent stay with us We are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

10/10 - Xuất sắc

Kaila

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfect location! Tower of London is steps away as well as an underground station to get around!
Lưu trú 3 đêm vào Tháng 5, 2024
Esther trả lời vào 25/05/2024
Dear Kaila Thank you for taking the time to rate your recent stay with us We are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

6/10 - Được

Rafia

Thích: Nhân viên & dịch vụ
Bathrooms were not very clean. Everything else was alright. Service was great. My only feedback is to maintain the washrooms.
Lưu trú 5 đêm vào Tháng 5, 2024
Esther trả lời vào 26/05/2024
Dear Rafia Thank you for the great review of our hotel.We are delighted to hear that your overall experience was positive and that our team managed to make your stay special.We are always seeking to improve and have taken note of these small details as a way to make your stay even better next time.Sincerely, Seidi

10/10 - Xuất sắc

Karen

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The pool and spa were beautifully, as too was the restaurant patio which incorporated the Roman wall! Excellent location for walking! Would stay here again.
Lưu trú 2 đêm vào Tháng 5, 2024
Esther trả lời vào 24/05/2024
Dear Karen Thank you for taking the time to rate your recent stay with us We are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

10/10 - Xuất sắc

Tracy

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Almost everything was excellent; staff, friendliness, close to the tubes, rooms were very nice, food was great but we were a room next to the elevator and it woke me up too early in the morning (5:00 am) on 4 of the 5 nights we stayed there, when people started their day. Just bad luck on our room assignment.
Lưu trú 4 đêm vào Tháng 5, 2024
Esther trả lời vào 22/05/2024
Dear Tracy Thank you for the great review of our hotel.We are delighted to hear that your overall experience was positive and that our team managed to make your stay special.We are always seeking to improve and have taken note of these small details as a way to make your stay even better next time.Sincerely, Seidi

6/10 - Được

Joey

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Mooi hotel, goed ontbijt. Wij hadden alleen een erg gehorige kamer. De tv en alle andere geluidennvan de kamer naast ons waren goed hoorbaar. En een zoemend geluid de hele dag en nacht door. Vermoedelijk de airco unit op het dak. Wij verbleven op de 11e etage.
Lưu trú 4 đêm vào Tháng 5, 2024
Esther trả lời vào 22/05/2024
Dear Joey Thank you for the great review of our hotel.We are delighted to hear that your overall experience was positive and that our team managed to make your stay special.We are always seeking to improve and have taken note of these small details as a way to make your stay even better next time.Sincerely, Seidi

10/10 - Xuất sắc

Amber

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was so kind and accommodating, allowed us to leave our bags until later on day of checkout. Greeted by staff at the door and taken to our room where he made sure all was in order. Walking distance to Tower of London, Tower Bridge and very close to sightseeing bus stop. Highly recommend!
Lưu trú 2 đêm vào Tháng 5, 2024
Esther trả lời vào 22/05/2024
Dear Amber Thank you for taking the time to rate your recent stay with us We are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

10/10 - Xuất sắc

Elizabeth

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The building is old but have everything we needed excellent location!
Lưu trú 1 đêm vào Tháng 5, 2024
Esther trả lời vào 21/05/2024
Dear Elisabeth Thank you for taking the time to rate your recent stay with us We are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

8/10 - Tốt

Annabel

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel is in a nice area can walk to london bridge in two minutes
Lưu trú 1 đêm vào Tháng 5, 2024
Parisa trả lời vào 19/05/2024
Dear Annabel,Thanks a lot for your great review. we are delighted that you enjoyed your stay with us, especially our prime location. we look forward to welcoming you back soon. Kind regards, Parisa

10/10 - Xuất sắc

Nain, Miami

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel in London, excellent location.
Lưu trú 1 đêm vào Tháng 5, 2024
Esther trả lời vào 15/05/2024
Dear Nain Thank you for taking the time to rate your recent stay with us We are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

8/10 - Tốt

Teresa

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The breakfast was excellent!
Lưu trú 2 đêm vào Tháng 5, 2024
Esther trả lời vào 14/05/2024
Dear Teresa Thank you for taking the time to rate your recent stay with us We are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

10/10 - Xuất sắc

Katina, Wasilla

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fantastic location and quiet. Nice water dispensers when you enter lobby.
Lưu trú 3 đêm vào Tháng 5, 2024
Esther trả lời vào 14/05/2024
Dear Katina Thank you for taking the time to rate your recent stay with us We are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

8/10 - Tốt

Tasnim

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice room and great room service but bathroom could be updated
Lưu trú 1 đêm vào Tháng 4, 2024
Esther trả lời vào 08/05/2024
Dear Tasnim Thank you for the great review of our hotel.We are delighted to hear that your overall experience was positive and that our team managed to make your stay special.We are always seeking to improve and have taken note of these small details as a way to make your stay even better next time.Sincerely, Seidi

6/10 - Được

Pooja

Lưu trú 1 đêm vào Tháng 5, 2024
Rebeca trả lời vào 27/05/2024
Dear Pooja,Thank you for your feedback and for staying with us.We hope to have the chance to welcoming you back for an even better experience next time.Best regards,Rebeca

10/10 - Xuất sắc

Richard

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Uniquely placed, very safe, close to tube, rail and buses.
Lưu trú 4 đêm vào Tháng 5, 2024
Esther trả lời vào 11/05/2024
Dear Richard Thank you for taking the time to rate your recent stay with us We are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

6/10 - Được

Manuela

Đi cùng bạn đồng hành
Gute Lage, gute öffentliche Anbindungsmöglichkeiten. Die Zimmer sind groß genug, etwas modernisiert, das Bad ist in die Jahre gekommen. Die Zimmeraussicht ist nicht so prickelnd und daß man kein Fenster öffnen kann. Ansonsten hat uns der Aufenthalt gut gefallen und die Mitarbeiter waren immer freundlich und hilfsbereit.
Lưu trú 5 đêm vào Tháng 4, 2024
Rebeca trả lời vào 06/05/2024
Dear Manuela,Thank you for sharing your experience with us. We are pleased to know that you enjoyed our convenient location. Your comments help us improve and we have shared your feedback with the relevant teams.We are glad to hear that you found our staff friendly and helpful and we hope to welcome you back for another enjoyable stay in the future.Best regards,

10/10 - Xuất sắc

Laura

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location right next to Tower Hill Tube. Lots of places to eat within walking distance, next to Tower of London and St katherines Dock
Lưu trú 2 đêm vào Tháng 5, 2024
Rebeca trả lời vào 06/05/2024
Dear Laura,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

8/10 - Tốt

Stefanie

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Zentral gelegen, guter Ausgangspunkt für Sightseein
Lưu trú 3 đêm vào Tháng 5, 2024
Rebeca trả lời vào 06/05/2024
Dear Stefanie,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

10/10 - Xuất sắc

Alice

Lưu trú 2 đêm vào Tháng 4, 2024
Esther trả lời vào 24/05/2024
Dear Alice Thank you for taking the time to rate your recent stay with us We are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

10/10 - Xuất sắc

Kathy Jo

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was exceptional. Feana, I may have name misspelled ,was so kind. Showed us rooms beforehand and ended up upgrading our room at no additional cost. Convenient to tram, felt very safe walking out and about. Cafe and bar restaurant provided great service and food at reasonable prices. Would stay here a 100 times!
Lưu trú 6 đêm vào Tháng 4, 2024
Esther trả lời vào 02/05/2024
Dear Kathy Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

10/10 - Xuất sắc

Marco

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Struttura a 2 minuti dalla metro, hotel pulito e spazioso.
Lưu trú 3 đêm vào Tháng 4, 2024
Esther trả lời vào 01/05/2024
Dear MarcoThank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

8/10 - Tốt

Barbara

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Bathrooms a bit dated along with rooms
Lưu trú 2 đêm vào Tháng 4, 2024
Rebeca trả lời vào 29/04/2024
Dear Barbara,Thank you for sharing your review and for staying with us.We are so sorry to know that we did not meet your expectations. We hope to have the chance to welcoming you back for a much better experience next time.Best regards,Rebeca

10/10 - Xuất sắc

Nicolino, Largo

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location to the metro and tower bridge. The room was comfortable and spacious. I wish we were here for more than one night.
Lưu trú 1 đêm vào Tháng 4, 2024
Esther trả lời vào 03/05/2024
Dear Nicolino Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

10/10 - Xuất sắc

Robin

Thích: Sạch sẽ
Lưu trú 4 đêm vào Tháng 4, 2024
Fenia trả lời vào 28/04/2024
Dear Robin,Thank you for taking the time to rate your recent stay with usWe are glad to know you truly enjoyed your stay on all fronts and we look forward to welcoming you back soon!Kind Regards, Fenia

10/10 - Xuất sắc

James

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice location. Close to train.
Lưu trú 7 đêm vào Tháng 4, 2024
Esther trả lời vào 26/04/2024
Dear Jmaes Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

10/10 - Xuất sắc

Micah

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Having planned to use the Underground, closeness to Tower Hill station was super-convenient.
Lưu trú 5 đêm vào Tháng 4, 2024
Esther trả lời vào 26/04/2024
Dear Micah Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

8/10 - Tốt

John, Norwich

Lưu trú 1 đêm vào Tháng 4, 2024
Esther trả lời vào 15/05/2024
Dear Jonh Thank you for taking the time to rate your recent stay with us We are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

10/10 - Xuất sắc

Weixia

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The location is great. The pool and facilities are terrific. I would definitely come back.
Lưu trú 1 đêm vào Tháng 4, 2024
Esther trả lời vào 25/04/2024
Dear Weixia Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

10/10 - Xuất sắc

Florina

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Elena at the reception was exceptional. She greeted me warmly, efficiently handled my check-in, and was very helpful with all my inquiries. Her professionalism and friendly demeanor made my stay more enjoyable. Highly recommended!
Lưu trú 1 đêm vào Tháng 4, 2024
Esther trả lời vào 25/04/2024
Dear Florina Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

8/10 - Tốt

Sue

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel lobby is a nice environment with lots of spaces for sitting but I was surprised that there were no chairs or stools in my room (109).
Lưu trú 1 đêm vào Tháng 4, 2024
Esther trả lời vào 16/04/2024
Dear Sue Thank you for the great review of our hotel.We are delighted to hear that your overall experience was positive and that our team managed to make your stay special.We are always seeking to improve and have taken note of these small details as a way to make your stay even better next time.Sincerely, Seidi

10/10 - Xuất sắc

Joel, Gainesville

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Esther trả lời vào 16/04/2024
Dear Joel ,Thank you for having taken the time to leave us your review.We are delighted to know that so many aspects of your recent stay with us contributed to your enjoyable time!We very much hope to welcome you back soon for another wonderful experience!Kind Regards, Seidi

10/10 - Xuất sắc

Susanna

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
great location, very comfortable bed, spacious room and great pool
Lưu trú 1 đêm vào Tháng 4, 2024
Fenia trả lời vào 14/04/2024
Dear Susanna,Thank you for having taken the time to leave us your review.We are delighted to know that so many aspects of your recent stay with us contributed to your enjoyable time!We very much hope to welcome you back soon for another wonderful experience!Kind Regards, Fenia

6/10 - Được

Vishwanath

Lưu trú 1 đêm vào Tháng 4, 2024
Esther trả lời vào 03/05/2024
Dear Viswanath Thank you for taking the time to leave us your reviewWe are delighted to know that we have managed to exceed your expectations on all fronts and you had an enjoyable stay with us and we look forward to be welcoming you back soon!Kind Regards, Esther

10/10 - Xuất sắc

Connie

Lưu trú 3 đêm vào Tháng 4, 2024
Esther trả lời vào 03/05/2024
Dear Connie Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

10/10 - Xuất sắc

Michael

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very close to the underground. Not very many eating options in the atea, but there are a stop or two away in the tube.
Lưu trú 7 đêm vào Tháng 3, 2024
Esther trả lời vào 11/04/2024
Dear Michael Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

10/10 - Xuất sắc

Wilma

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very helpful staff. Beautiful rooms with comfortable beds. Lovely breakfast. Would highly recommend this as a place to stay.
Lưu trú 1 đêm vào Tháng 4, 2024
Esther trả lời vào 10/04/2024
Dear Wilma Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

10/10 - Xuất sắc

Sarah

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
So comfortable, lovely decor & room was very smart. Loved the pool & spa, it was a great addition to the Corvo cafe & Leo’s restaurant. Easy with Tower Hill tube less than 1 minure walk so quick acess to central London. Would definitely stay here again.
Lưu trú 2 đêm vào Tháng 4, 2024
Esther trả lời vào 10/04/2024
Dear Sarah Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

8/10 - Tốt

Katie

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel was quiet and breakfast was lovely. The original room was very small and the pictures online were misleading We were upgraded to a bigger better room with no fuss but definitely need to check the rooms before booking as the pictures are not what we got when we checked into the first hotel room
Lưu trú 1 đêm vào Tháng 4, 2024
Esther trả lời vào 10/04/2024
Dear Katie Thank you for the great review of our hotel.We are delighted to hear that your overall experience was positive and that our team managed to make your stay special.We are always seeking to improve and have taken note of these small details as a way to make your stay even better next time.Sincerely, Seidi

10/10 - Xuất sắc

Michael

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Kann man nur empfehlen😍
Lưu trú 5 đêm vào Tháng 3, 2024
Esther trả lời vào 04/04/2024
Dear Michael Thank you for taking the time to leave us your reviewWe are delighted to know that you had an enjoyable stay with us and we look forward to be welcoming you back soon!Kind Regards, Seidi

10/10 - Xuất sắc

Ke Jia

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
All staff are super friendly and helpful. I left my swimsuit in the pool changing room inadvertently, and the staff there put it aside in their office and gave it back to me the next day. I really appreciate it.
Lưu trú 8 đêm vào Tháng 3, 2024
Fenia trả lời vào 02/04/2024
Dear Ke Jia,Thank you for taking the time to leave us your review!We are delighted to know you had a wonderful stay with us and that our dedicated staff provided you with an exceptional serviceWe very much hope to have the opportunity to be welcoming you back again!Kind Regards, Fenia

10/10 - Xuất sắc

Corneliu

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice hotel and people I will recommend this and I’ll come back for sure
Lưu trú 2 đêm vào Tháng 3, 2024
Fenia trả lời vào 02/04/2024
Dear Corneliu,Thank you for taking the time to leave us your review!We are delighted to know you truly enjoyed your stay with us and for your intention to return!We very much hope to see you soon!Kind Regards, Fenia

6/10 - Được

Kimberly

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Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice location near Tower Hill Underground station and Tower of London. Easy access to other parts of London with lots of cafes and restaurants nearby. Very safe area. Nice lounge area with fireplace.
Lưu trú 5 đêm vào Tháng 3, 2024
Fenia trả lời vào 02/04/2024
Dear Kimberly,Thank you for taking the time to leave us your reviewWe are delighted to know that we have managed to exceed your expectations on all fronts and you had an enjoyable stay with us and we look forward to be welcoming you back soon!Kind Regards, Fenia

8/10 - Tốt

Natasha

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Thích: Tiện nghi, dịch vụ
Our first room offered overlooked the station and we could see the trains. We asked to changed rooms which was swiftly sorted. The only issue I found with the room was no area to sit down to apply makeup or dry your hair. I had to sit in the floor by the door to do this all. No ideal! Breakfast was plentiful lots of choice at an extra cost. Would I stay again yes but upgrade the room next time for a better view
Lưu trú 1 đêm vào Tháng 3, 2024
Fenia trả lời vào 30/03/2024
Dear Natasha,Thank you for taking the time to share your experience on lineWe are delighted to know you had a wonderful experience with us and we look forward to be welcoming you back soonKind Regards, Fenia

10/10 - Xuất sắc

Linda

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The location is fantastic, close to a train station and many restaurants within walking distance of the hotel.
Lưu trú 7 đêm vào Tháng 3, 2024
Fenia trả lời vào 02/04/2024
Dear Linda,Thank you for taking the time to leave us your reviewWe are delighted to know you truly enjoyed your stay and that our prime location allowed to make the most of your time in London!We very much hope to welcome you back soon!Kind Regards, Fenia

10/10 - Xuất sắc

Harkeet

Lưu trú 4 đêm vào Tháng 3, 2024
Fenia trả lời vào 30/03/2024
Dear Harkeet,Thank you for taking the time to leave us a reviewWE are delighted to know you had an enjoyable stay with us and we look forward to be welcoming you back soon! Kind Regards, Fenia

10/10 - Xuất sắc

Teresa

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice hotel with quiet spacious rooms, would definitely stay again
Lưu trú 1 đêm vào Tháng 3, 2024
Rebeca trả lời vào 28/03/2024
Dear Teresa,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

8/10 - Tốt

Sabine

Lưu trú 5 đêm vào Tháng 3, 2024
Esther trả lời vào 16/04/2024
Dear Sabine Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi