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Nhận xét về Leonardo Royal London Tower Bridge

4 out of 5
Leonardo Royal London Tower Bridge
45 Prescot Street, London, England

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 1228/2218 nhận xét" "
Đánh giá 8 - Tốt. 579/2218 nhận xét" "
Đánh giá 6 - Được. 215/2218 nhận xét" "
Đánh giá 4 - Kém. 124/2218 nhận xét" "
Đánh giá 2 - Tồi. 72/2218 nhận xét" "

8,8/10

Sạch sẽ

8,6/10

Nhân viên & dịch vụ

8,8/10

Tiện nghi, dịch vụ

8,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Ron

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had a great week at the Leonardo Royal Tower Hill! All staff were unfailingly polite, friendly and helpful, especially the restaurant staff. We loved having a good restaurant on site after long days of touring. The only negative was rather dim lighting in our room. Otherwise we loved the hotel and would recommend it.
Lưu trú 8 đêm vào Tháng 5, 2024

8/10 - Tốt

Joseph Andrew, Alzenau

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Es war eine gute Unterkunft für die Reise.
Lưu trú 3 đêm vào Tháng 5, 2024
AG trả lời vào 26/05/2024
Dear Joseph,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Arun GundlapuriReception Admin

8/10 - Tốt

Nadia

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 5, 2024
AG trả lời vào 26/05/2024
Dear Nadia,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Arun GundlapuriReception Admin

10/10 - Xuất sắc

Afshin

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent service throughout the whole process. Huge bathroom. Convenient location. Easy and fast check in and out process. Recommended if you are interested in staying in the East end of central London.
Lưu trú 2 đêm vào Tháng 5, 2024
Rahela trả lời vào 25/05/2024
Dear Afshin,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relation assistant

10/10 - Xuất sắc

Caroline

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff were very helpful, rooms were lovely and breakfast was excellent. Very happy, thank you
Lưu trú 1 đêm vào Tháng 5, 2024
Rahela trả lời vào 25/05/2024
Dear Caroline,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relation assistant

8/10 - Tốt

Doreen

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Gute zentrale Lage mit einigen Optionen für Tube und DLR in wenigen Minuten Fußweg zu erreichen. 7 Etage auch ruhig selbst wenn Feuerwehr vorbeifährt. Zu hören ja aber nicht störend. Gutes Frühstück mit Omelett Service sowie Obst und Gemüse. Sehr gute Zimmer Größe. War jetzt das 2 mal und gerne wieder.
Lưu trú 4 đêm vào Tháng 5, 2024
Rahela trả lời vào 25/05/2024
Dear Doreen,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relations Assistant

10/10 - Xuất sắc

Stefanie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 5, 2024
Rahela trả lời vào 25/05/2024
Dear Stefanie,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relation assistant

10/10 - Xuất sắc

Denise

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A wonderful property! Would definitely book again!
Lưu trú 4 đêm vào Tháng 5, 2024
Rahela trả lời vào 25/05/2024
Dear Denise,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relation Assistant

10/10 - Xuất sắc

Andrew

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I very much enjoyed the night there. There's a nice pool and spa area with jacuzzi and saunas as well as food areas both in the hotel and nearby (there's a wetherspoons next door). I would happily consider this hotel again.
Lưu trú 1 đêm vào Tháng 3, 2024
Rahela trả lời vào 25/05/2024
Dear Andrew,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relation Assistant

10/10 - Xuất sắc

Gerald

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2024
Rahela trả lời vào 25/05/2024
Dear Gerald,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relation Assistant

10/10 - Xuất sắc

Kenneth

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Well placed for a lot of the City sites and value for money within the London area
Lưu trú 3 đêm vào Tháng 5, 2024
Rahela trả lời vào 25/05/2024
Dear Kenneth,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relation Assistant

10/10 - Xuất sắc

Cindy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2024
Rahela trả lời vào 25/05/2024
Dear Cindy,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relation Assistant

10/10 - Xuất sắc

BURHAN, Calgary

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing
Lưu trú 3 đêm vào Tháng 5, 2024
Rahela trả lời vào 25/05/2024
Dear Burhan,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relations Assistant

8/10 - Tốt

Diane, Markham

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Found staff not receptive to our questions. Simple questions about train schedule could not help us. Some staff were good, others not.
Lưu trú 3 đêm vào Tháng 5, 2024
Rahela trả lời vào 25/05/2024
Dear Diane,Thank you for taking your time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Please know that your feedback is extremely valuable to us. We use feedback, such as your, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing us, and if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relations Assistant

10/10 - Xuất sắc

Obianuju

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean lovely hotel.
Lưu trú 1 đêm vào Tháng 4, 2024
Rahela trả lời vào 25/05/2024
Dear Obianuju,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relations Assistant

8/10 - Tốt

Virginia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location nice and clean rooms
Lưu trú 3 đêm vào Tháng 5, 2024
Rahela trả lời vào 25/05/2024
Dear Virginia,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relations Assistant

6/10 - Được

Angela, Allen

Thích: Sạch sẽ
Unwelcoming checkin
Lưu trú 2 đêm vào Tháng 5, 2024
Rahela trả lời vào 25/05/2024
Dear Angela,Thank you for choosing us and for taking the time to provide feedback about your experience at Leonardo Royal Hotel-Tower Bridge.I would like to start be apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comment to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, Thank you for sharing your comment, and if I can be of assistance to you, please contact me directly at rahela_parvin@leonardohotels.com.Sincerely,RahelaGuest Relation assistant

10/10 - Xuất sắc

Marie

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Every thing was grate but the staff was supurb I was realiy impress with how friendy and helpful
Lưu trú 8 đêm vào Tháng 5, 2024
Rahela trả lời vào 25/05/2024
Dear Marie,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relations Assistant

6/10 - Được

Angela, Allen

Đi cùng gia đình, Đi cùng bạn đồng hành
Check in experience not too good.
Lưu trú 1 đêm vào Tháng 5, 2024
Rahela trả lời vào 25/05/2024
Dear Angela,Thank you for choosing us and for taking the time to provide feedback about your experience at Leonardo Royal Hotel-Tower Bridge.I would like to start be apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comment to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, Thank you for sharing your comment, and if I can be of assistance to you, please contact me directly at rahela_parvin@leonardohotels.com.Sincerely,RahelaGuest Relations assistant

10/10 - Xuất sắc

Kelly

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room was really great, clean and large for the price. The reception staff were very helpful and let me checkin early as the room was prepared. I would recommend this for families (I travelled with a small child).
Lưu trú 1 đêm vào Tháng 5, 2024
Rahela trả lời vào 25/05/2024
Dear Kelly,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relations Assistant

8/10 - Tốt

Gillian

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice rooms, convenient location
Lưu trú 4 đêm vào Tháng 5, 2024
Rahela trả lời vào 25/05/2024
Dear Gillian,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relations Assistant

10/10 - Xuất sắc

Gilberto

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location
Lưu trú 3 đêm vào Tháng 5, 2024
Rahela trả lời vào 25/05/2024
Dear Gilberto,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relations Assistant

10/10 - Xuất sắc

Bruk

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location!
Rahela trả lời vào 25/05/2024
Dear Bruk,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relations Assistant

8/10 - Tốt

Megan, Fredericton

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location: 5 minute walk to Tower Bridge & Tower of London, several tube stations. Simple eateries nearby, including 2 across the street.
Lưu trú 3 đêm vào Tháng 5, 2024
Rahela trả lời vào 25/05/2024
Dear Megan,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relations Assistant

4/10 - Kém

Kenny

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
The hotel was clean and safe. The front desk attendant did not consider our VIP membership with Expedia. Front desk attendants gave us conflicting information. The spa booking desk was very unorganized and unprofessional. We spend over $400 at the spa for them to book our brunch at the wrong time and not provide any information essential for the treatments. The front desk at the spa also lost our room key.
Lưu trú 4 đêm vào Tháng 5, 2024
Rahela trả lời vào 25/05/2024
Dear Kenny,Thank you for choosing us and for taking the time to provide feedback about your experience at Leonardo Royal Hotel-Tower Bridge.I would like to start be apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comment to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, Thank you for sharing your comment, and if I can be of assistance to you, please contact me directly at rahela_parvin@leonardohotels.com.Sincerely,RahelaGuest Relations Assistant

10/10 - Xuất sắc

Stuart, Gravesend

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great friendly staff
Lưu trú 2 đêm vào Tháng 5, 2024
Rahela trả lời vào 25/05/2024
Dear Stuart,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relations Assistant

10/10 - Xuất sắc

Sascha Erich, Horst

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 5, 2024
Rahela trả lời vào 25/05/2024
Dear Sascha,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relations Assistant

10/10 - Xuất sắc

Manita, London

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Quite literally the best hotel ever! Thanks so much for your great service & amazing room service.
Lưu trú 1 đêm vào Tháng 5, 2024
Rahela trả lời vào 25/05/2024
Dear Manita,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relations Assistant

8/10 - Tốt

Sophia

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Convenient location, easy access to local bars and pubs The windows (on the outside) could do with some cleaning, including the front lobby ones
Lưu trú 3 đêm vào Tháng 5, 2024
Rahela trả lời vào 25/05/2024
Dear Sophia,Thank you for taking your time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Please know that your feedback is extremely valuable to us. We use feedback, such as your, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing us, and if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relations Assistant

10/10 - Xuất sắc

Rana, Morganville

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent location. Rooms were modern and well laid out.
Lưu trú 5 đêm vào Tháng 4, 2024
Rahela trả lời vào 25/05/2024
Dear Rana,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relations Assistant

10/10 - Xuất sắc

David W

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Best hotel weve stayed at in years! All quality incl svc, rooms, cleanliness, amenities, etc. breakfast was top notch! Cant recommend enough!!! There were four of us in a double queen room.
Lưu trú 1 đêm vào Tháng 5, 2024
Rahela trả lời vào 25/05/2024
Dear David,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relations Assistant

10/10 - Xuất sắc

Helen

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent location to sightsee around London. Beautiful modern hotel with excellent rooms and facilities. 5 mins walk to nearest tube station making London very accessible. Would highly recommend.
Lưu trú 1 đêm vào Tháng 4, 2024
Rahela trả lời vào 25/05/2024
Dear Helen,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relations Assistant

8/10 - Tốt

Steve

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Liked our room. We did upgrade to king executive. Staff at checkin and checkout were great. Pool staff and monitoring of the limited pool lounges needs to be improved.
Lưu trú 3 đêm vào Tháng 5, 2024
Rahela trả lời vào 25/05/2024
Dear Steve,Thank you for taking your time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Please know that your feedback is extremely valuable to us. We use feedback, such as your, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing us, and if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relations Assistant

10/10 - Xuất sắc

Latrice

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved everything about the property, I would definitely lodge again in the future. I highly recommend if you’re looking for a modern, convenient place to stay.
Lưu trú 3 đêm vào Tháng 4, 2024
Rahela trả lời vào 25/05/2024
Dear Latrice,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relations Assistant

10/10 - Xuất sắc

Anthony Nelson, PORT SAINT LUCIE

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
great property
Lưu trú 7 đêm vào Tháng 4, 2024
Rahela trả lời vào 25/05/2024
Dear Anthony,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relations Assistant

10/10 - Xuất sắc

Mauricio

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property amneties are great. The people are very nice.
Lưu trú 4 đêm vào Tháng 5, 2024
Rahela trả lời vào 25/05/2024
Dear Mauricio,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relations Assistant

10/10 - Xuất sắc

Manuel

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Gutes Hotel in guter Lage, neuwertige Ausstattung und viele Angebote wie Pool, Gym. Erreichbarkeit top
Lưu trú 3 đêm vào Tháng 5, 2024

8/10 - Tốt

Bianca

Đi theo nhóm, Đi cùng bạn đồng hành
We like the accomodation. We didn’t like the towel change. Was fogotten and didn’t clean the room one day. The coffee machine leak water
Lưu trú 3 đêm vào Tháng 5, 2024
Rahela trả lời vào 25/05/2024
Dear Bianca,Thank you for taking your time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Please know that your feedback is extremely valuable to us. We use feedback, such as your, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing us, and if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relations Assistant

10/10 - Xuất sắc

Jill

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I have never felt so spoiled while on holiday. Fruit and chocolate tray to my room. Turn down my covers and leave a bedtime cookie. Concierge was so helpful.
Lưu trú 5 đêm vào Tháng 5, 2024
Mia Harris trả lời vào 09/05/2024
Dear Jill,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 - Xuất sắc

Kristina

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel was just what we needed, a great location, reasonably priced and clean
Lưu trú 1 đêm vào Tháng 5, 2024
Mia Harris trả lời vào 09/05/2024
Dear Kristina,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 - Xuất sắc

Alejandro

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Increíble hotel. Gran servicio, ubicación y calidad de las habitaciones. Volveré sin duda alguna.
Lưu trú 3 đêm vào Tháng 5, 2024
Mia Harris trả lời vào 09/05/2024
Dear Alejandro,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 - Xuất sắc

Pav

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Mia Harris trả lời vào 09/05/2024
Dear Pav,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 - Xuất sắc

Neil, Gosport

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A friendly welcome to a clean fresh modern hotel. Room and facilities were top class. Comfy bed, powerful shower and everything you could need provided. Have used Leonardo royal previously and will use again
Lưu trú 1 đêm vào Tháng 5, 2024
Mia Harris trả lời vào 09/05/2024
Dear Neil,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 - Xuất sắc

Jürgen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 5, 2024
Mia Harris trả lời vào 09/05/2024
Dear Jurgen,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 - Xuất sắc

Jeannette

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Pleasant stay at this hotel, arrived early, had lunch in the bar, very attentive staff but not overpowering. Rooms were very clean and staff on desk helpful.
Lưu trú 1 đêm vào Tháng 5, 2024
Mia Harris trả lời vào 09/05/2024
Dear Jeannette,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 - Xuất sắc

Bastian

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Luxuriöses Hotel im Zentrum. Gute Anbindung an Flughafen und U-Bahn Stationen
Lưu trú 4 đêm vào Tháng 4, 2024
Mia Harris trả lời vào 09/05/2024
Dear Bastian,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 - Xuất sắc

Hoang Tan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location, good service
Lưu trú 5 đêm vào Tháng 4, 2024
Mia Harris trả lời vào 09/05/2024
Dear Hoang,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 - Xuất sắc

John

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had a lovely visit to London. We appreciated the friendly Leonardo Royal staff who were courteous and always willing to assist. The breakfast each morning was fresh, plentiful and offered a variety of hot and cold options. Our room was spacious and well appointed. We appreciated our welcome gift! The Leo restaurant offered delicious meals and drinks. We will definitely plan to be back to the Leo Royal when we visit London again
Lưu trú 6 đêm vào Tháng 4, 2024
Mia Harris trả lời vào 09/05/2024
Dear John,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations

10/10 - Xuất sắc

Oluwapelumi

Lưu trú 2 đêm vào Tháng 5, 2024
Rahela trả lời vào 25/05/2024
Dear Oluwapelumi,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relation assistant

10/10 - Xuất sắc

Manuela

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel was just a six minute walk from the tower of London. The employees were extremely nice at any time. And we like the food and drinks as well. Even though the hotel is located in the city, it was very quiet. The only thing that we didn’t like, we couldn’t open a window to get some fresh air. But there is air condition.
Lưu trú 4 đêm vào Tháng 4, 2024
Mia Harris trả lời vào 09/05/2024
Dear Man,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations