6/10 - Được
Jovana
Đi cùng gia đình
04/08/2025
Không thích: Tiện nghi, dịch vụ
I pre-booked this hotel twice during the same trip. Both stays for two nights each. The first stay, the staff placed me in the incorrect room and it was very difficult to change rooms without having a bellman or staff assist with all the luggage that had to be moved from one room to the other. The rooms were very uninviting with little to no amenities. The hallways and rooms felt dingy and old with very little attention to detail or comfortability. With the area being far out from Central London, I would think it would have more amenities within the building, but it lacked in that area. Also, There was an additional charge to have the room cleaned or a to change linens. The laundry facility was expensive to use, and the laundry machines were very outdated and took a long time to wash and dry. There was also a strange smell in the closets and I experienced this in both rooms during my stay.
Jovana
Lưu trú 2 đêm vào Tháng 7, 2025