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Nhận xét về Radisson Blu Hotel, London Bond Street

4 out of 5
Radisson Blu Hotel, London Bond Street
350 Oxford Street, (Entrance on Marylebone Lane), London, England

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 459/1003 nhận xét" "
Đánh giá 8 - Tốt. 374/1003 nhận xét" "
Đánh giá 6 - Được. 103/1003 nhận xét" "
Đánh giá 4 - Kém. 43/1003 nhận xét" "
Đánh giá 2 - Tồi. 24/1003 nhận xét" "

8,8/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,0/10

Tiện nghi, dịch vụ

8,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,2/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Laura

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
Bond Street Hotel trả lời vào 27/05/2024
Dear Laura,Thank you for your positive rating. We're delighted that your overall experience at Radisson Blu Bond Street Hotel was good. We strive to ensure our guests feel valued and comfortable throughout their stay. We appreciate your feedback and look forward to serving you again in the future.Best Regards,The Reception Team

10/10 - Xuất sắc

Christine

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wonderful hotel. Elizabeth line from Heathrow to Bond Street was seamless both ways. Quiet spacious room (for London that is). Very clean. Excellent breakfast and a nice ground level bar perfect for relaxing. Will stay here next time.
Lưu trú 4 đêm vào Tháng 5, 2024
The Reception Team trả lời vào 16/05/2024
Thank you so much for your wonderful review! We're thrilled to hear that you had a seamless experience with the Elizabeth line from Heathrow to Bond Street and enjoyed our quiet, spacious rooms. It's great to know that you found everything clean and enjoyed our excellent breakfast and ground-level bar. We look forward to welcoming you back on your next visit to London!

10/10 - Xuất sắc

Saori

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
駅に近く、スーパーやデパート、レストラン、カフェ等なんでもあります。部屋もキレイでした。ロンドンに来たら、また泊まりたいホテルです。
Lưu trú 1 đêm vào Tháng 4, 2024
Ruben Santos - Reception Manager trả lời vào 02/05/2024
Dear Saori.Thank you for your wonderful review. We are delighted to hear that you enjoyed our excellent location and clean rooms. We are delighted that you found our hotel to be conveniently located and our facilities to be impeccable. We look forward to welcoming you again.Best regards

10/10 - Xuất sắc

Yigal

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The location is great, the staff is cooperative and friendly and breakfast is good.
Lưu trú 4 đêm vào Tháng 4, 2024
Ruben Santos - Reception Manager trả lời vào 01/05/2024
Dear Yigal,Thank you for the wonderful feedback. We're delighted to hear that our strategic location, friendly staff, and breakfast service contributed to a positive experience during your stay with us at the Radisson Blu Bond Street Hotel. We sincerely appreciate your review and look forward to welcoming you back in the future. Thank you for choosing our hotel for your stay in London.Best Regards,

8/10 - Tốt

Sean

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Super well located to walk to a bunch of attractions. Note that we were there in April 2024 and there is a major construction project next to it, the construction workers were mindful of the noise in early morning but do their thing after 8:30ish
Lưu trú 3 đêm vào Tháng 4, 2024
The Reception Team trả lời vào 26/04/2024
Dear Sean,Thank you for sharing your experience from your recent stay with us. We are delighted to hear that our hotel's strategic location was beneficial for your exploration of the city's attractions. Regarding the construction project nearby, we sincerely apologize for any inconvenience caused. We appreciate your understanding that this situation is beyond our control. However, we're glad to hear that the workers have been considerate about noise control in the early morning.We hope to have the pleasure of welcoming you back in the future and assure you of our best attention at all times.Best Regards,The Reception Team

6/10 - Được

Danielle, Bradford

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Terrible breakfast, dry scrambled egg with what looked like mould attached to it. No gluten free cereal option or lactose free milk. Single room is very adequate with 3/4 nice bed and shower. Very clean. Small but nice restaurant with nice menu and polite service. Great location to Mayfair and very reasonable priced.
Lưu trú 1 đêm vào Tháng 4, 2024
Ruben Santos - Reception Manager trả lời vào 24/04/2024
Dear Danielle,Thank you for taking the time to share your feedback. We're pleased to hear that you found our location ideal, our rooms clean and comfortable, and our restaurant and service to your liking. However, we regret to learn of your disappointment with our breakfast offerings. We normally pride ourselves on providing a wide array of options to cater to various dietary needs and preferences, and we're sorry if we fell short on this occasion.We appreciate you bringing these matters to our attention, and we hope to have another opportunity to serve you better in the future.

8/10 - Tốt

Sobiah

Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Ruben Santos - Reception Manager trả lời vào 22/04/2024
Dear Sobiah,Thank you for your positive rating. We are delighted to know that you had a good experience with us. We look forward to the opportunity of serving you again in the future.Best Regards

10/10 - Xuất sắc

Lynn

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Right off the Elizabeth Line, Mayfair and West End easily accessible....would definitely stay again!
Lưu trú 1 đêm vào Tháng 4, 2024
ss trả lời vào 19/04/2024
Thank you for your positive feedback! We're delighted to hear that you found our location convenient and enjoyed your stay with us. We look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Safe travels!

4/10 - Kém

Anna

Đi cùng gia đình, Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff not attentive. Half of the order for room service was not brough to me. Impossible to get through to reception by phone. The room looked filthy with very dirty windows and curtains.
Lưu trú 2 đêm vào Tháng 4, 2024
The Reception Team trả lời vào 16/04/2024
Dear Anna,We regret to hear about your recent experience at Radisson Blu Bond Street Hotel. We understand that it fell short of your expectations, especially regarding the attentiveness of our staff and the cleanliness of your room. Please accept our sincerest apologies for any inconvenience caused. We value your feedback as it provides us with an opportunity to improve. We hope to have another chance to serve you better in the future.Best Regards,The Reception Team

10/10 - Xuất sắc

Jae Lyun

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A great choice.
Lưu trú 4 đêm vào Tháng 4, 2024
Ruben Santos - Reception Manager trả lời vào 16/04/2024
Dear Jae Lyun,We're delighted to see your perfect rating and to hear that you found our hotel to be a great choice. It's always our aim to provide an enjoyable and memorable experience for our guests. We look forward to welcoming you back to the Radisson Blu Bond Street Hotel in the future.Best Regards,

10/10 - Xuất sắc

jamie

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Front desk staff was very helpful checking in and out. Breakfast was good verity for everyone.
Lưu trú 1 đêm vào Tháng 4, 2024
Ruben Santos - Reception Manager trả lời vào 10/04/2024
Dear Jamie,Thank you for sharing your positive experience with us. We're pleased to hear that our front desk team was able to assist you effectively and that you enjoyed the variety at breakfast. We strive to ensure each guest has a pleasant stay, and we're delighted we could meet your expectations. We look forward to welcoming you back in the future.Best Regards,The Reception Team

8/10 - Tốt

Viktoria

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I actually really love this hotel, great location for shopping and getting around London via the tube which is literally just across the street. My only feedback would be that the bed was a bit too soft and that there weren’t any nice lighting options in the room. No smaller reading lights by the bed, so either all bright or all dark.
Lưu trú 3 đêm vào Tháng 4, 2024
Ruben Santos - Reception Manager trả lời vào 10/04/2024
Dear Viktoria,Thank you for sharing your feedback. We're delighted to hear that you enjoyed our strategic location and the overall experience at our hotel. We do appreciate your comments about the bed and lighting, as feedback like yours helps us to continuously improve. We will certainly keep your suggestions in mind. We look forward to welcoming you back in the future. Best Regards,The Reception Team

10/10 - Xuất sắc

Desiree

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Such a great position! Great room. Delicious breakfast. Helpful staff.
Lưu trú 2 đêm vào Tháng 3, 2024
Ruben Santos - Reception Manager trả lời vào 06/04/2024
Dear Desiree,It's wonderful to hear that you had such a positive experience during your stay with us. We're pleased that you found our location to your liking, and that our rooms and breakfast offerings met your expectations. Your words of appreciation for our staff are especially rewarding. We look forward to welcoming you back for another enjoyable stay in the future.Best Regards,The Radisson Blu Bond Street Hotel

10/10 - Xuất sắc

Lorena

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Súper ubicación
Lưu trú 1 đêm vào Tháng 3, 2024
Naomi trả lời vào 01/04/2024
Dear Lorena,Thank you for staying with us at Radisson blu Bond street. We are glad that you find our location in the heart of London for shopping and sight seeing land marks. we hope to see you again.

10/10 - Xuất sắc

jose

Lưu trú 5 đêm vào Tháng 3, 2024
Ruben Santos - Reception Manager trả lời vào 16/04/2024
Dear Mr. Jose,Thank you for giving us a perfect rating on Expedia. We are pleased to hear that you had an enjoyable stay at our hotel. Your satisfaction is a great source of motivation for our team. We look forward to welcoming you back in the near future.Best Regards,

8/10 - Tốt

Mya

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
ss trả lời vào 26/03/2024
Dear Mya,Thankyou for staying with us. It is our pleasure that you have enjoyed your stay and we strive to achieve the same objectives.We hope to welcome you again.Kind regards,The reception team

8/10 - Tốt

Aldina

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotellet generelt er fint. Dog er personalet ikke særlig ‘customer friendly’, og morgenmaden levede slet ikke op til forventningerne. Vores værelse var super og beliggenheden var rigtig god - dog en del larm fra gaden.
Lưu trú 2 đêm vào Tháng 3, 2024
The reception team trả lời vào 17/03/2024
Dear Aldina,We sincerely appreciate your review. It is delightful to hear that you found our hotel's location favourable and our rooms comfortable. However, we are disheartened to learn about your less than perfect experience with our staff and breakfast. As a hotel, we always strive to create a welcoming atmosphere for our guests, and it sounds like we fell short on this occasion. We are deeply sorry for any inconvenience caused and please rest assured that we hold your experience in high regard.Once again, we appreciate your feedback as it helps us improve. We look forward to welcoming you again in the future and hope to exceed your expectations on your next stay.Best Regards,The Reception Team

10/10 - Xuất sắc

Jennifer

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean , friendly , and very central. Will stay again
Lưu trú 1 đêm vào Tháng 3, 2024
The Reception Team trả lời vào 09/03/2024
Dear Jennifer,We are thrilled to hear that you found our hotel to be clean and our team friendly during your stay. It is our constant endeavour to ensure our guests have an enjoyable and comfortable visit. Your acknowledgment of the central location of our hotel is greatly appreciated. It is indeed one of our prime attributes. Being nestled just off Bond Street, we are fortunate to be in the heart of London's shopping district. With Soho, Mayfair, and the West End within walking distance, it offers our guests the convenience to explore these vibrant neighborhoods at their leisure.It is particularly pleasing to note that you are planning to stay with us again. We are looking forward to welcoming you back and striving to make your future stays even more enjoyable.Best Regards,The Reception Team

6/10 - Được

Amanda

Khách đi công tác
Lưu trú 1 đêm vào Tháng 2, 2024
Naomi trả lời vào 06/03/2024
Dear Amanda,We regret to learn that your experience at our hotel did not meet your expectations. It appears that we were not able to deliver the high standards of service that we strive to provide our guests, and for that, we sincerely apologize.Your rating is highly important to us as it supports our commitment to continuous improvement. We believe in the power of hospitality and the importance of providing each guest with a memorable stay. Unfortunately, it seems that we fell short of this during your visit.We hope that in the future, you would consider giving us another opportunity to provide the service and experience that we are known for. Our team is dedicated to ensuring that every guest has a pleasant stay and we would love the chance to demonstrate that to you.Best regardsNaomi

8/10 - Tốt

Silje Almås

Lưu trú 2 đêm vào Tháng 2, 2024
The Reception Team trả lời vào 24/03/2024
Dear Almas,It brings us immense pleasure to hear that your stay at Radisson Blu Bond Street Hotel was perfect. Your commendation of our staff is particularly heartwarming and serves as a testament to our commitment to delivering excellent service. We strive to create a memorable experience for our esteemed guests, and your feedback is a clear indication that we are moving in the right direction. Our team will certainly be thrilled to hear your kind words. We eagerly await your return to London and are delighted that we have become your preferred choice of stay. It will be our pleasure to welcome you back and continue to meet, if not exceed, your expectations.Warm regards,The Reception Team

10/10 - Xuất sắc

Octo

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room in the hotel was very nice, wasnt expecting sofa to come with it, in which was nice to relax with my partner after long day out.
Lưu trú 1 đêm vào Tháng 2, 2024
The Reception Team trả lời vào 01/03/2024
Dear Guest,It is very pleasing to read that your stay at our hotel exceeded your expectations. We always aim to provide our guests with comfortable and well-equipped rooms, and it's wonderful to hear that the addition of the sofa in your room contributed positively to your experience. We understand that after a long day out, having a space to relax and unwind is crucial. It's great to learn that you and your partner were able to use the space to its full potential. Our team takes great pride in setting up our rooms to provide a home-away-from-home feel for our guests.Thank you for choosing our hotel and for your kind words. We look forward to welcoming you back in the future and continuing to meet your expectations.Best Regards,The Reception Team

6/10 - Được

Yutaka

Khách đi công tác
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Staff and all services are great. However, the facility is not modern and room is small compared to other Radisson Blu. Because I supposed other Radisson Blu hotels’ luxury image, I didn’t have a good first impression when I arrived. However, location and staff quality are very fine.
Lưu trú 2 đêm vào Tháng 2, 2024
Bond street trả lời vào 29/02/2024
Dear Guest,We are delighted to hear that you found our services and staff to be of high quality, aligning with our ongoing dedication to cater to the needs of our esteemed guests. Your satisfaction with our strategic location is also appreciated.We understand that you had certain expectations of the room size and modernity, being familiar with the Radisson Blu brand. While our hotel may reflect a more traditional charm rather than contemporary appeal, we hope that our unique charm adds to the distinctiveness of your stay.We sincerely hope that despite your initial impression, you were able to have a pleasant stay with us. Our primary goal is to provide a comfortable and memorable experience for our guests.Thank you once again for sharing your valuable feedback.Best Regards,The Reception Team

4/10 - Kém

Moon Chul

Lưu trú 3 đêm vào Tháng 2, 2024
The reception team trả lời vào 28/02/2024
Dear Moon Chul,We regret to learn that your stay at our hotel did not meet your expectations and we sincerely apologize for any discomfort you might have experienced. We take your rating seriously and understand that there's ample room for improvement.Despite the limitations in the feedback you've provided, we find it extremely valuable. It is through such comments that we are able to assess and enhance our services to better cater to our guests. Our primary goal is to ensure that all our guests have a comfortable and satisfying stay, and we regret that we fell short in your case. We would like to express our gratitude for choosing our hotel for your stay and for sharing your experience. We believe in continuous improvement and we assure you that we are committed to providing our guests with the best possible service.We hope that you would consider giving us another chance to serve you better in the future.Best Regards,The Reception Team

8/10 - Tốt

Arild Heimli

Thích: Nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 2, 2024
The Reception Team trả lời vào 23/03/2024
Dear Arild Heimli,It brings us immense pleasure to hear that your stay at Radisson Blu Bond Street Hotel was perfect. Your commendation of our staff is particularly heartwarming and serves as a testament to our commitment to delivering excellent service. We strive to create a memorable experience for our esteemed guests, and your feedback is a clear indication that we are moving in the right direction. Our team will certainly be thrilled to hear your kind words. We eagerly await your return to London and are delighted that we have become your preferred choice of stay. It will be our pleasure to welcome you back and continue to meet, if not exceed, your expectations. Warm regards,The Reception Team

10/10 - Xuất sắc

Tracy

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location, staff, and breakfast!
Lưu trú 1 đêm vào Tháng 2, 2024
RS trả lời vào 25/02/2024
Dear Tracy,Thank you so much for your 5 out of 5 score, its heartwarming to see that you had such an amazing stay with us. Thank you for your feedback and we hope to welcome you again on a near future.Best regards,Ruben SantosReception Manager

8/10 - Tốt

Nicola Sara Caidan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
RS trả lời vào 25/02/2024
Dear Nicola Sara,On Behalf of The Radisson Blu Edwardian Bond Street Hotel, I would personally like to thank you by taking the time to review us, we appreciate all feedback as we believe that it is only by listening to our guests that we can improve our service and grow our guest satisfaction. I can see that you have scored us 8 out of 10 however I would like to discuss if there was anything we could have done better in order to get the 10 of 10, please feel free to reach out to us at any moment we are here for you.Best regards,Ruben SantosReception Manager

10/10 - Xuất sắc

Anastasia

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 2, 2024
The Reception Team trả lời vào 23/03/2024
Dear Anastasia,It brings us immense pleasure to hear that your stay at Radisson Blu Bond Street Hotel was perfect. Your commendation of our staff is particularly heartwarming and serves as a testament to our commitment to delivering excellent service. We strive to create a memorable experience for our esteemed guests, and your feedback is a clear indication that we are moving in the right direction. Our team will certainly be thrilled to hear your kind words. We eagerly await your return to London and are delighted that we have become your preferred choice of stay. It will be our pleasure to welcome you back and continue to meet, if not exceed, your expectations. Warm regards,The Reception Team

10/10 - Xuất sắc

Susanne

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Super Aufenthalt an zentraler Lage.
Super, zentrale Lage an der Oxford Street, direkt neben der U-Bahn Station und trotzdem ruhiges Quartier. Wir fühlten uns sehr wohl in diesem Hotel. Rundum sehr nette, freundliche und allseits aufmerksame Bedienung von allen Mitarbeitern. Gutes Frühstück. Zimmer wurden jeweils zeitnah und immer zu unserer vollsten Zufriedenheit gereinigt. Wir können dieses Hotel wärmstens empfehlen.
Lưu trú 3 đêm vào Tháng 2, 2024
Radisson Blu Edwardian Bond st trả lời vào 17/02/2024
Dear Susanne,It is a pleasure to read your wonderful review of your recent stay with us. Your words are a testament to the high standards we aim to achieve in providing a comfortable and enjoyable experience for our guests.We are delighted to hear how much you appreciated our central location. Indeed, our strategic location on Oxford Street, just off Bond Street, provides our guests with easy access to the Elizabeth Line or Central Line at Bond Street station for quick transport links out of and across the city. Your compliments regarding our attentive service are received with gratitude. Our staff takes pride in creating a warm and friendly environment for our guests. We are also pleased that you enjoyed our breakfast selection. Our team works hard to offer a variety of choices, ranging from fresh fruits, granola, yogurt, and superfoods to hearty cooked options and delicious pastries to ensure our guests start their day right.Your satisfaction with the cleanliness of our rooms is heartening. Our housekeeping team is dedicated to maintaining a clean and comfortable space for our guests.Your high recommendation is greatly appreciated and serves as motivation for our team to continue delivering exceptional service. We look forward to welcoming you again in the future.Best Regards,The Reception Team

10/10 - Xuất sắc

Annette Lund

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 2, 2024
Radisson Blu Edwardian Bond st trả lời vào 17/02/2024
Dear Annette Lund,We're delighted to hear about your positive experience with us! It's wonderful to know that your stay was enjoyable and met your expectations.Your satisfaction is our paramount concern and it brings us immense joy to know that we were able to provide an experience that resonated with you. It's comments like yours that motivate us to strive for excellence in hospitality.Again, we extend our sincerest thanks for your kind words. We hope to have the pleasure of welcoming you back in the future for another amazing stay.Best Regards,The Reception Team

10/10 - Xuất sắc

Ulas

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great service and location
Lưu trú 1 đêm vào Tháng 2, 2024
Radisson Blu Edwardian Bond st trả lời vào 17/02/2024
Dear Ulas,We are indeed elated to hear that your stay at our hotel was an amazing experience. It's particularly delightful to know that you found our rooms to be excellent and the location, convenient.Once again, we appreciate your positive feedback and look forward to welcoming you back at our hotel in the near future.Best Regards,The Reception Team

10/10 - Xuất sắc

Pinar

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Radisson Blu Bond Street Hotel trả lời vào 13/02/2024
Dear Pinar,Thankyou for choosing your stay with us and we are glad that you have enjoyed the stay to the fullest.Looking forward to welcome you againWarm regards,The reception team.

6/10 - Được

Eleanor

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely hotel. Room was small.
Lưu trú 1 đêm vào Tháng 1, 2024
Radisson Blu Bond Street Hotel trả lời vào 30/01/2024
Dear Eleanor,We're delighted to hear that you found our hotel lovely. It's our aim to provide an environment that is comfortable and pleasing, so we're glad to know you enjoyed your stay with us.As for the size of the room, we understand that comfort can often be associated with spaciousness. We offer a variety of room sizes to cater to the different needs of our guests. Some guests prefer cozy rooms while others prefer more spacious accommodations. Your feedback is valuable to us and we will take note of it for future reference.We hope to welcome you back soon and perhaps introduce you to one of our larger rooms. We are confident that a larger room may enhance your next stay with us.Best Regards,The Reception Team

10/10 - Xuất sắc

Michaela

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 1, 2024
Radisson Blu Bond Street Hotel trả lời vào 30/01/2024
Dear Michaela,We are delighted to hear that your stay at our hotel was a pleasant one. It is particularly encouraging to know that you had a great experience. Your positive feedback motivates us to continue offering a high-quality service to all our guests. Once again, we are grateful for your kind words and look forward to welcoming you back in the near future for another memorable stay.

10/10 - Xuất sắc

NOBUO, Fujiidera

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
The bond street hotel trả lời vào 24/01/2024
Dear Nobuo,We are delighted to read your succinct yet positive comment. It's wonderful to know that you had a good stay with us. We are always eager to welcome you back for another enjoyable stay. Please do not hesitate to get in touch with us for any future reservations.Best Regards,The Reception Team

10/10 - Xuất sắc

INDERJIT, port washington

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Eve
Lưu trú 3 đêm vào Tháng 1, 2024
The bond street hotel trả lời vào 23/01/2024
Dear Inderjit,We are thrilled to learn that your experience with us was good . It is our constant endeavor to deliver excellent services to all our guests and to ensure they have a memorable stay.Your positive feedback serves as a great source of motivation for our team. It is feedback like yours that inspires us to strive for more and enhance the overall guest experience. We would love to welcome you back for another wonderful experience at our hotel. Best Regards,The Reception Team

10/10 - Xuất sắc

Tim

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Best stay in London
This is definitely the best stay i have had in London, great location, staff amazing, room excellent, food fantastic, great price, could not fault anything, thanks
Lưu trú 1 đêm vào Tháng 1, 2024
Radisson Blu Bond Street Hotel trả lời vào 12/01/2024
Dear Guest,Your kind words truly brighten our day! It is a pleasure to hear that your stay with us was the best you've had in London. Our team strives to offer the finest service, and your positive remarks about our staff are greatly appreciated.We're also thrilled to learn that you found the room to your liking and savored our culinary offerings. Our team takes pride in providing an exceptional experience at a great value, so your feedback is a wonderful affirmation of their efforts.Once again, thank you for taking a moment to share your experience. We look forward to welcoming you back for another excellent stay in the heart of London's shopping district.Best Regards,The Reception Team

10/10 - Xuất sắc

Tim

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Radisson Blu Bond Street Hotel trả lời vào 12/01/2024
Dear Tim,Thankyou for staying with us and we are happy to hear that you had a fantastic stay. We are hoping to see you soon in the near future.Kind regards,The reception team

8/10 - Tốt

Annette

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The reception team trả lời vào 09/02/2024
Dear Annette,Thankyou for sharing some positive reviews on your stay recently at the Radisson Blu Edwardian Bond street hotel.Looking forward to welcome you again.

4/10 - Kém

Dayle

Đi cùng bạn đồng hành
Nothing unique
Lưu trú 3 đêm vào Tháng 12, 2023
The Reception Team trả lời vào 02/01/2024
Dear Dayle,Our apologies that the hotel was not up to your expectations and you found there to be nothing unique. We hope you would consider choosing us again so that we can make up for this!The Reception Team

8/10 - Tốt

Karla, Northridge

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location especially for viewing the Christmas lights and shopping. Bond Street underground is right next door which is very convenient and easy to get around. Staff was friendly and helpful. Unfortunately the mattress in room 515 needed to be replaced as there is a large trench from the usage on one side of fhe bed.
Lưu trú 1 đêm vào Tháng 12, 2023
the reception team trả lời vào 29/12/2023
Dear Guest,We are pleased to hear that you found our hotel's location to be ideal, particularly during the festive season. Our proximity to the Bond Street underground station truly does make it easy for our guests to explore London to their fullest, whether it's the shopping district, Soho, Mayfair, or the West End. We are also glad to hear that our staff left a positive impression on you with their friendliness and helpfulness.We regret, however, to hear about the discomfort you experienced with the mattress in room 515. We understand that a good night's sleep is crucial to our guests' overall experience and we apologize for any inconvenience caused.We hope that despite this setback, you were able to enjoy the many attractions within walking distance from our hotel, from Mayfair’s art galleries to Regent’s Park. We also trust that you found the Elizabeth Line and Central Line at Bond Street station useful for quick transport links out of and across the city.We always strive to provide the best possible experience for our guests and we appreciate your feedback. We hope to have the opportunity to welcome you back in the future.Best Regards,The Reception Team

8/10 - Tốt

Leiah

Lưu trú 3 đêm vào Tháng 12, 2023
the reception team trả lời vào 29/12/2023
Dear valued guest, Your review has been received and we are delighted that you took the time to share your experience with us. We understand that a memorable stay in London is not just about the room you stay in, but also about the vicinity of the hotel to local attractions. It's wonderful to know that our location, just a 20-minute walk from the iconic West End theatres, added to the convenience of your stay. We always strive to provide our guests with a great start to their day. Our breakfast offerings, from fresh fruits and superfoods to hearty cooked options and delicious pastries, are designed with this purpose in mind and we are glad you appreciated them. For a relaxing end to your day, our Bond St. Lounge Bar offers a serene atmosphere along with Italian-style light bites and a variety of drinks. We understand how important it is to unwind after a long day of sightseeing or business meetings. No stay at our hotel would be complete without experiencing our unique take on the traditional British afternoon tea, served at the Bond St. Tea Rooms. We hope you enjoyed our selection of scones, sandwiches, cakes, and the unique addition of Italian cicchetti. We hope to see you again in the future and strive to make your next stay as enjoyable as your last. Best Regards,The Reception Team

8/10 - Tốt

Karla Ann, Northridge

Lưu trú 4 đêm vào Tháng 12, 2023
The Reception Team trả lời vào 29/12/2023
Dear Karla, Your words of appreciation have indeed brightened our day. It is truly rewarding to know that you had an enjoyable stay and found every aspect of our hotel to your liking. Our goal has always been to provide our guests with an exceptional experience, from our well-appointed rooms to our exemplary service. We're glad that we were able to exceed your expectations and that you found our hotel remarkable. Should your travels bring you back, we look forward to welcoming you once again, and strive to make your future visits just as memorable, if not more.Best Regards, The Reception Team

6/10 - Được

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Great location, average experience
Hotel is brilliantly located and convenient for Mayfair and Oxford Street. Service was indifferent. Biggest issue was the room - which was very clean, ample size and plenty of hanger space. My issue was A/C didn't work and was pushing out 25.5 degrees, so didn't sleep. Kettle also didn't work.
Lưu trú 1 đêm vào Tháng 12, 2023
The Reception Team trả lời vào 19/12/2023
Dear Guest,It's heartening to hear that you appreciated our location, nestled in the heart of London's shopping district. Our hotel indeed offers quick access to Mayfair, Oxford Street, and is conveniently close to Bond Street station. This offers our guests easy transport links across the city. Furthermore, we're delighted to know that you found your room to be clean and spacious.However, it's concerning to learn about your experiences with the room's temperature control and the kettle. We understand how such issues can affect the comfort of your stay, and we certainly strive to ensure our guests have a restful night's sleep. We sincerely apologize for the inconvenience caused and we appreciate your patience during this time.It's always our aim to deliver an exceptional experience and we're truly sorry that we fell short in this instance. Please rest assured that we take all feedback seriously and view it as an opportunity to improve our services.London's vibrant Mayfair, the West End, and Soho are just a stroll away, and the nearby art galleries and Regent’s Park offer delightful places to visit during your stay. We hope that you could explore and enjoy these attractions despite the aforementioned issues.We look forward to welcoming you back and providing you with a better experience in the future.Best Regards,The Reception Team

10/10 - Xuất sắc

Echo

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 12, 2023
RS trả lời vào 16/12/2023
Dear Echo,We are delighted to hear that your stay with us has met your expectations and that you rated us a perfect 5 out of 5. Your positive feedback is invaluable to us and gives us the motivation to keep striving for excellence.Our location is indeed one of our strengths and we are pleased that it added value to your stay. We believe our proximity to London's iconic West End theatres is an advantage for our guests, adding a touch of culture and excitement to their visit.We are committed to providing our guests with top-notch service and a memorable experience. Your high rating is a testament to this commitment and encourages us to continue our efforts in maintaining the quality of our service.Once again, we are thankful for your positive feedback and we look forward to welcoming you back soon.Best Regards,The Reception Team

6/10 - Được

michael

Khách đi công tác
The main problem is the noise from outside the window. Trash and maintenance seemed to be going on from 2 - 5 AM. Loud crashing bottle noises and trucks all night.
Lưu trú 2 đêm vào Tháng 12, 2023
The Reception Team trả lời vào 14/12/2023
Dear Michael,We deeply regret to hear about your recent experience with the outdoor noise disturbances during your stay at our hotel. We understand that a peaceful environment is crucial for a comfortable and enjoyable stay, and we apologize if you were inconvenienced in any way.Our establishment is situated in a bustling area, and sometimes external factors like municipal services can be beyond our control. However, your comfort remains our top priority, and we assure you that we continuously strive to ensure our guests have the best possible experience.In the future, we would recommend requesting a room located away from the street side. We have many rooms that face quieter areas and we are always more than happy to accommodate such requests to the best of our ability. Please accept our apologies once again for the inconvenience. We appreciate your feedback as it helps us to understand our guests' experiences better, and we hope this isolated incident will not deter you from choosing us again in the future.Best Regards,The Reception Team

6/10 - Được

Maria

Đi theo nhóm
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Slitet hotell men med toppenläge. Små rum och pyttesmå badrum
Lưu trú 3 đêm vào Tháng 12, 2023
The Reception Team trả lời vào 14/12/2023
Dear Maria,Your feedback is highly valuable to us, and we are grateful for your remarks on our hotel. It appears that the size of our rooms and bathrooms didn't meet your expectations. As our hotel is situated within a historic building, our rooms and bathrooms may be smaller compared to more modern establishments. Nonetheless, we aim to offer comfort and convenience to all our guests while preserving the unique character of our establishment.We are pleased to hear that you appreciated our prime location. Indeed, our hotel is strategically located at the heart of London, just off Bond Street. This location is ideal for guests who wish to explore the city's vibrant shopping district, and with Soho, Mayfair and the West End within walking distance, it allows for easy access to a variety of popular attractions.We hope that despite the aspects that fell short of your expectations, the unique location and the charm of our historic building contributed to an enjoyable stay. We look forward to welcoming you back in the future and hope to exceed your expectations on your next visit.Best Regards,The Reception Team

6/10 - Được

Khách đã xác thực

Đi theo nhóm
Không thích: Nhân viên & dịch vụ
Hotel à éviter
Cet hôtel n’est pas digne de ses 4 étoiles. À notre arrivée nous avons dû demander un changement de chambre car nous avions un chambre très petite avec un petit lit et une micro salle de bain. La nouvelle chambre était certes plus grande mais il n’y avait qu’un jeu de serviettes de bain, pas de tapis de bain, la ventilation est très bruyante, l’isolation sonore inexistante, la moquette sale, l’eau de la baignoire et du lavabo ne s’écoule pas. La pression du robinet est tellement forte qu’il y a de l’eau partout quand on ouvre et le lavabo n’est pas assez profond pour se laver les mains. Pas de lampes de chevet mais uniquement des spots éblouissants au dessus du lit. Les rideaux ne sont pas assez occultants et la lumière rentre à travers la porte de salle de bain qui est vitrée. Le sèche cheveux au dessus du mini bar au lieu de la salle de bain n’est vraiment pas pratique. La lumière du mini bar passe à travers l’armoire. La literie est beaucoup trop molle et le duvet était taché. À la réception il n’y avait pas de carte de la ville et la prestation de l’accueil est décevante pour un 4 étoiles. La vitrine de l’hôtel (façade, emplacement, entrée) est belle mais on déchante quand on rentre dans la chambre.
Lưu trú 2 đêm vào Tháng 12, 2023
zarin trả lời vào 28/12/2023
Dear Guest,Your observations about your recent stay at our hotel have been noted; we appreciate your frank insights. It is clear that your experience fell short of the high standards we have set for ourselves. For that, we extend our sincere apologies. We understand that your initial room did not meet your expectations, and we regret any inconvenience caused by the room change. Our aim is always to provide a comfortable and enjoyable stay for our guests, and we are sorry to hear that we did not meet this aim on this occasion.The details you've mentioned about the room amenities and cleanliness are concerning, and we regret any discomfort or inconvenience you may have experienced. We value your feedback as it allows us to reflect on the areas that need our attention. We are also sorry to hear that our reception service didn't live up to your expectations. We aim to provide a warm and welcoming service to all our guests and we regret if we fell short on this occasion.Despite these disappointments, we hope you were able to take advantage of our central location in the heart of London’s shopping district, with Soho, Mayfair and the West End within walking distance.Once again, we apologize for the issues you faced and we appreciate your feedback. We hope to have the opportunity to welcome you back in the future and provide you with the high-quality experience that you should expect from us.Best Regards,The Reception Team

10/10 - Xuất sắc

kristin

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Flott beliggenhet for shopping
Lưu trú 2 đêm vào Tháng 12, 2023
The Reception Team trả lời vào 10/12/2023
Dear Guest,We are thrilled to know that you appreciated our central location. Our hotel's prime positioning just off Bond Street indeed places us right in the heart of London's vibrant shopping district. In addition, the proximity to Soho, Mayfair, and the West End further adds to the convenience for our guests.Our location is one of the aspects we are most proud of, as we understand the importance of being centrally located in a city as bustling as London. It's great to know that this feature of our hotel enhanced the quality of your stay with us.We hope to have the pleasure of welcoming you back in the near future to offer you an equally enjoyable experience.Best Regards,The Reception Team

10/10 - Xuất sắc

sverre

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi phòng
Meget sentralt
Lưu trú 2 đêm vào Tháng 11, 2023
The Reception Team trả lời vào 10/12/2023
Dear Guest,We are thrilled to know that you appreciated our central location. Our hotel's prime positioning just off Bond Street indeed places us right in the heart of London's vibrant shopping district. In addition, the proximity to Soho, Mayfair, and the West End further adds to the convenience for our guests.Our location is one of the aspects we are most proud of, as we understand the importance of being centrally located in a city as bustling as London. It's great to know that this feature of our hotel enhanced the quality of your stay with us.We hope to have the pleasure of welcoming you back in the near future to offer you an equally enjoyable experience.Best Regards,The Reception Team

10/10 - Xuất sắc

Chance

Lưu trú 3 đêm vào Tháng 11, 2023
The reception team trả lời vào 20/12/2023
Dear Chance,Thankyou for the positive review. We appreciate that the services of the hotel and the location was advantageous.Looking forward to welcome you in the future.Kind regards,The reception team