Mặt tiền nơi lưu trú - ban đêm

Nhận xét về Royal Lancaster London

5 out of 5
Royal Lancaster London
Lancaster Terrace, London, England

Nhận xét

9,4

Ngoại hạng

Đánh giá 10 - Xuất sắc. 758/1013 nhận xét" "
Đánh giá 8 - Tốt. 194/1013 nhận xét" "
Đánh giá 6 - Được. 34/1013 nhận xét" "
Đánh giá 4 - Kém. 20/1013 nhận xét" "
Đánh giá 2 - Tồi. 7/1013 nhận xét" "

9,8/10

Sạch sẽ

9,4/10

Nhân viên & dịch vụ

9,4/10

Tiện nghi, dịch vụ

9,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Brian

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
AM trả lời vào 27/05/2024
Dear Brian,Thank you for having taken the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon. Kind regards,Andrea,Guest Services at Business Communications Centre,Royal Lancaster London.

8/10 - Tốt

ANGELA

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The rooms are really small, with almost no space for more than one suitcase on the floor. We enjoyed the customer service and had a great experience otherwise.
Lưu trú 2 đêm vào Tháng 5, 2024
Maria trả lời vào 24/05/2024
Dear Ms. AngelaThank you very much for sharing this wonderful review following your recent stay. We are delighted to know our service has exceeded your expectations.It really does make our day to have our efforts recognized. Rest assured, your kind comments have been shared and celebrated with the entire team! We all look forward to welcoming you back in the near future.Best wishes,MariaBusiness Centre, Royal Lancaster London

10/10 - Xuất sắc

Sarah

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful place
Lưu trú 1 đêm vào Tháng 5, 2024
Maria trả lời vào 24/05/2024
Dear Ms. Sarah,Thank you very much for sharing this wonderful review following your recent stay. We are delighted to know our service has exceeded your expectations.It really does make our day to have our efforts recognized. Rest assured, your kind comments have been shared and celebrated with the entire team! We all look forward to welcoming you back in the near future.Best wishes,Maria, Business Centre

10/10 - Xuất sắc

LAWRENCE

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ONE OF THE BEST HOTELS STAYED IN LONDON SO FAR...STAFFS ARE VERY PROFESSIONALS,NICE,HELPFUL IN ALL WAYS BEYOND MEASURE.
Lưu trú 3 đêm vào Tháng 5, 2024
Business Communications Centre, trả lời vào 20/05/2024
Dear Lawrence,On behalf of all the team here at the Royal Lancaster London, thank you ever so much for taking the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not-too-distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal.Kind Regards,Rahel,Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 - Xuất sắc

Grzegorz, Northvale

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
An excellent location on the edge od the Hyde Park; direct access to Lancaster Gate Central Line tube station and a few bus stops. Less than 10 minute walk from Paddington. Super friendly high level very accommodating service on every level. We'll be happy to come back when in London again.
Lưu trú 3 đêm vào Tháng 5, 2024
Business Communications Centre, trả lời vào 20/05/2024
Dear Grzegorz,Thank you ever so much for taking the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not-too-distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal.Kind Regards,Rahel,Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 - Xuất sắc

Robert

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good staff and good food
Lưu trú 1 đêm vào Tháng 5, 2024
Ra trả lời vào 20/05/2024
Dear Robert,Thank you so much for taking the time to share this wonderful review, following your recent stay here at the Royal Lancaster London Hotel.I am delighted to see that you had such an Exceptional experience. And we hope to have the pleasure of welcoming you back in the very near future. Should you ever require any assistance at all with the making of future reservations?I remain entirely at your disposal.Kindest regards,Rahel,Guest Services at Business Communications Centre, Royal Lancaster London Hotel, W2.

10/10 - Xuất sắc

eliza

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Felice trả lời vào 15/05/2024
Greetings Eliza,Thank you ever so much for taking the time to share an honest review. Following your recent stay with us. I am delighted to learn you had a pleasant experience and hope to have the pleasure of welcoming you back. Ideally, in the not-too-distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 - Xuất sắc

Krisy

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
If you prefer nature and history, this location is perfect. Upon arrival it was a short walk from Paddington Station when travelling from Heathrow. Directly across the road from Hyde Park and a short walk to Kensington Palace, Royal Albert Hall, and Diana’s memorial. Having a tube station directly underneath the hotel was perfect for the novice London visitor. The concierge, bellhops, hospitality desk, room service, and housekeeping was attentive to every details and very helpful in a timely manor. The rooms are small but efficient. Reminded me of a cruise ship stateroom.
Lưu trú 3 đêm vào Tháng 5, 2024
AM trả lời vào 09/05/2024
Dear Krisy,Thank you very much for sharing this wonderful review following your recent stay. We are delighted to know our service has exceeded your expectations.You may consider, on your next visit, inquiring about our more spacious room categories, subject to availability.It really does make our day to have our efforts recognized. Rest assured, your kind comments have been shared and celebrated with the entire team! We all look forward to welcoming you back in the near future.Best wishes,Andrea,Guest Services at Business Communications Centre, Royal Lancaster London

10/10 - Xuất sắc

Craig

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was our third stay at the Royal Lancaster and as always, the staff was very friendly and the service was excellent. We had breakfast everyday. After the first day the staff recognized us and personally greeted us. Aziza gave us some information about places to go and things to do.
Lưu trú 6 đêm vào Tháng 4, 2024
AnaP trả lời vào 06/05/2024
Dear Sir or Madam,On behalf of the team here at the Royal Lancaster London, thank you ever so much for taking the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not-too-distant future. Kind Regards,Ana Purvis,Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 - Xuất sắc

D.

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Honestly, liked that a cab was always out front. Breakfast was excellent, room service convenient, concierge helpful. Room spotlessly clean and staff was exemplary.
Lưu trú 7 đêm vào Tháng 4, 2024
AM trả lời vào 03/05/2024
Thank you so much for taking the time to share a review, following your recent stay with us. I am delighted to learn you had an exceptionally pleasant experience. it is heart-warming to know that our efforts, are much appreciated. I do hope to have the pleasure of welcoming you back. Ideally, In the not-too-distant future. Best wishes, Andrea, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 - Xuất sắc

Ahmad

Thích: Sạch sẽ
Lưu trú 4 đêm vào Tháng 4, 2024
AM trả lời vào 03/05/2024
Dear Ahmad,Thank you for having taken the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon. Kind regards,Andrea,Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 - Xuất sắc

Marco César

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Atendimento excelente perto do metrô e ao lado do parque. Ficamos em um quarto de canto com muita janela e muita luz. Muito limpo. Café da manhã delicioso.
Lưu trú 7 đêm vào Tháng 4, 2024
Felice trả lời vào 26/04/2024
Greetings Marco César,Thank you ever so much for taking the time to share an honest review. Following your recent stay with us. I am delighted to learn you had a pleasant experience and hope to have the pleasure of welcoming you back. Ideally, in the not-too-distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 - Xuất sắc

Maamoun

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location, hotel was very clean, staff were very friendly and hospitable The room is a bit small for the price but so are most hotel rooms in London in prime locations
Lưu trú 5 đêm vào Tháng 4, 2024
Felice trả lời vào 23/04/2024
Dear Maamoun, Thank you kindly for having taken the time to share a review. Following your recent stay with us. I am pleased to know that, in spite of your concerns regarding the above, your lasting impression remains a most positive one. You may consider on your next visit, selecting from one of our more spacious room categories - subject to availability and with numerous additional benefits awaiting ahead! With all this in mind, I do hope to welcome you back again soon. Best regards, Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 - Xuất sắc

Gillian

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Another excellent stay - great service and amazing location.
Lưu trú 6 đêm vào Tháng 4, 2024
AM trả lời vào 21/04/2024
Dear Gilian,Thank you for taking the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon. Kind regards,Andrea,Guest Services at Business Communications Center,Royal Lancaster London.

10/10 - Xuất sắc

Felipe

Lưu trú 1 đêm vào Tháng 4, 2024
Felice trả lời vào 12/05/2024
Greetings Felipe,Thank you so much for taking the time to share a review. Following your recent stay with us. I am delighted to learn you had a pleasant experience and hope to have the pleasure of welcoming you back soon. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 - Xuất sắc

Theresa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
.
Lưu trú 3 đêm vào Tháng 4, 2024
Felice trả lời vào 19/04/2024
Dear Theresa,Thank you so much, for having taken the time to share this wonderful review. Following your recent stay with us. I am delighted to know you had such a positive experience. I hope to have the pleasure of welcoming you back, in the not-too-distant future. Best wishes,Felice, Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 - Xuất sắc

Naz

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved the time we spent there and we’ll recommend it to our friends
Lưu trú 6 đêm vào Tháng 3, 2024
Felice trả lời vào 18/04/2024
Greetings Naz,Thank you so much for taking the time to share a review, following your recent stay with us. I am delighted to learn you had an exceptionally pleasant experience. It is heartwarming to know that our efforts, are much appreciated. I do hope to have the pleasure of welcoming you back. Ideally, In the not-too-distant future. Kind regards, Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 - Xuất sắc

Richard

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 4, 2024
Felice trả lời vào 17/04/2024
Dear Richard,Thank you for taking the time to share a review, following your recent stay with us. I am pleased to know you had an enjoyable experience and hope to have the pleasure, of welcoming you back again soon. Best regards,Felice,Guest Services at Business Communications Centre,Royal Lancaster London.

8/10 - Tốt

Suad

Đi theo nhóm, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I wasn’t happy with the car park the change me 60 for 2 night and the wasn’t any bottle of water in the room I have to hask for it everything else was good
Lưu trú 2 đêm vào Tháng 4, 2024
Maria trả lời vào 14/04/2024
Dear SuadThank you ever so much for taking the time to share an honest review. Following your recent stay with us. I am delighted to learn you had a satisfying experience and hope to have the pleasure, of welcoming you back soon.Best wishes,Maria, Guest Services at Business Centre, Royal Lancaster London.

10/10 - Xuất sắc

Navroop

Lưu trú 2 đêm vào Tháng 4, 2024
Rahel trả lời vào 10/04/2024
Dear NavroopThanks for staying with us. We appreciate your feedback!

10/10 - Xuất sắc

Kyelim

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Property was clean and well managed. Housekeeping was great where the manager also checked in. The only downside is that the room is quite small where it was difficult to find a spot to open up our luggage
Lưu trú 2 đêm vào Tháng 4, 2024
Rahel trả lời vào 10/04/2024
Dear KyelimThank you for taking the time to share a review. Following your recent stay with us,. I am pleased to know that, in spite of your concerns regarding room size, your lasting impression remains a positive one. You may consider joining our online, immediate approval Friends of Royal Lancaster London membership. To benefit immensely on your next visit from generous concessions. On our more spacious room categories, subject to availability, and much more! Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal.Best regards, Guest Services at Business Communications Centre, Royal Lancaster, London.

10/10 - Xuất sắc

Michael Charles

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Property in a beautiful area 1 block from the Central Line and 5 min walk from Healthrow Express.
Lưu trú 5 đêm vào Tháng 4, 2024
Business Communications Centre trả lời vào 10/04/2024
Dear Michael Charles,Thank you for taking the time to share a review following your recent stay with us. We are pleased to see that you had an enjoyable experience. And I hope to have the pleasure of welcoming you back again soon.Should you ever require any assistance at all, with the making of future reservations, We remain entirely at your disposal.Kind regardsRahel,Guest Services at Business Communications Centre,Royal Lancaster London Hotel, W2.

10/10 - Xuất sắc

Alan

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great Service
Lưu trú 2 đêm vào Tháng 4, 2024
Business Communications Centre trả lời vào 10/04/2024
Thanks for staying with us. We appreciate your feedback!

10/10 - Xuất sắc

larissa

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is a beautiful property right across from the magnificent Hyde Park. The tube and bus stop are just round the corner. The staff’s friendliness and attention to detail is superb. We also enjoyed an incredible view of the city from our comfortable bedroom. The room was extremely clean. We also enjoyed the complimentary coffee and biscuits in our room.
Lưu trú 4 đêm vào Tháng 3, 2024
Felice trả lời vào 04/04/2024
Salutations Larissa,Thank you so much for taking the time to share a review, following your recent stay with us. I am delighted to learn you had an exceptionally pleasant experience. It is heartwarming to acknowledge that our efforts, are much appreciated. I do hope to have the pleasure of welcoming you back. Ideally, In the not-too-distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 - Xuất sắc

David

Lưu trú 2 đêm vào Tháng 3, 2024
Felice trả lời vào 04/04/2024
Dear David,Thank you ever so much for taking the time to share an honest review. Following your recent stay with us. I am delighted to learn you had a satisfying experience and hope to have the pleasure, of welcoming you back soon.Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 - Xuất sắc

Christoph

Lưu trú 2 đêm vào Tháng 3, 2024
AM trả lời vào 21/04/2024
Dear Christoph,Thank you for taking the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon. Kind regards,Andrea,Guest Services at Business Communications Center,Royal Lancaster London.

10/10 - Xuất sắc

Zoraya, Palmetto Bay

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely stay; thank you!
Lưu trú 4 đêm vào Tháng 3, 2024
Felice trả lời vào 27/03/2024
Greetings Zoraya,Thank you ever so much for taking the time to share an honest review. Following your recent stay with us. I am delighted to learn you had a pleasant experience and hope to have the pleasure of welcoming you back. Ideally, in the not-too-distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 - Xuất sắc

MALCOLM

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location and a very nice hotel
Lưu trú 1 đêm vào Tháng 3, 2024
AM trả lời vào 25/03/2024
Dear Malcolm,Thank you for having taken the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon. Kind regards,Andrea,Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 - Xuất sắc

Julie

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Pleasant surprise! Really liked the vibe of the hotel - rooms are well appointed and very bright even if a bit small. Many have great views towards Hyde Park. Quiet area and super assessable to Notting Hill, Marleybone, Mayfair etc., tube station next door, Paddington Station 10 min taxi ride and who doesn’t love a walk in Hyde Park which is right across the street. The staff was amazing - so friendly and helpful, really made the stay memorable!
Lưu trú 2 đêm vào Tháng 3, 2024
AM trả lời vào 24/03/2024
Dear Julie,Thank you so much for having taken the time to share this wonderful review. Following your recent stay with us,. I am delighted to know you had such a fabulous experience. I hope to have the pleasure of welcoming you back in the not-too-distant future. Best wishes,Andrea, Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 - Xuất sắc

Peter

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff is outstanding, great Thai restaurant on premises.
Lưu trú 7 đêm vào Tháng 3, 2024
AM trả lời vào 25/03/2024
Dear PeterThank you for having taken the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon. Kind regards,Andrea,Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 - Xuất sắc

Sergei, Toronto

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very surprising stay, the area, the facilities and the staff all superb!!
Lưu trú 2 đêm vào Tháng 3, 2024
Felice trả lời vào 18/03/2024
Greetings Sergei,Thank you so much for taking the time to share this wonderful review. Following your recent stay with us. I am delighted to learn you had an exceptionally pleasant experience. For it is heartwarming to know our efforts, have met full fruition. I do hope to have the pleasure of welcoming you back. Ideally, In the not-too-distant future. Best regards,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 - Xuất sắc

Stephanie

Lưu trú 1 đêm vào Tháng 3, 2024
Felice trả lời vào 04/04/2024
Dear Stephanie,Thank you kindly for posting a review, following your recent stay with us. It is pleasing to know you enjoyed your stay and we you will visit again soon.Kind regards,Felicia, Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 - Xuất sắc

Bruce

Lưu trú 1 đêm vào Tháng 3, 2024
Felice trả lời vào 04/04/2024
Dear Bruce,Thank you so much, for having taken the time to share this wonderful review. Following your recent stay with us. I am delighted to know you had such a fabulous experience. We hope you will visit again soon.Best wishes,Felice, Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 - Xuất sắc

IRINA

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful and modern
Lưu trú 2 đêm vào Tháng 3, 2024
Felice trả lời vào 13/03/2024
Dear Irina,Thank you so much, for having taken the time to share a review. Following your recent stay with us. We are delighted to learn you had such a fabulous experience. We do look forward to welcoming you back. Hopefully, in the near future. Best regards,Felice, Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 - Xuất sắc

Christoph

Lưu trú 1 đêm vào Tháng 3, 2024
Felice trả lời vào 04/04/2024
Greetings Christoph,Thank you ever so much for taking the time to post a review. Following your recent stay with us. I am delighted to learn you had a pleasant experience and hope to have the pleasure of welcoming you back. Ideally, in the not-too-distant future. Best wishes,Felicia,Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 - Xuất sắc

Paula

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 3, 2024
Felice trả lời vào 09/03/2024
Dear Paula,Thank you so much for having taken the time, to share a review. Following your recent stay with us. I am delighted to know you had a pleasant experience and hope to have the pleasure, of welcoming you back. Ideally, in the not too distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 - Xuất sắc

Makala

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Amazing stay!
One of the best experiences I've ever had at a hotel. They take care of you and truly do want to make you feel welcome! Tobias went above and beyond for us.
Lưu trú 2 đêm vào Tháng 2, 2024
Felice trả lời vào 28/02/2024
Greetings Makala,On behalf of the above-mentioned personnel and the rest of the Royal Lancaster London personnel, thank you so much. For taking the time to share this wonderful review. Following your recent stay with us. I am delighted to know you had a grand pleasant experience and hope to have the pleasure of welcoming you back. Ideally, in the not-too-distant future.Kind regards,Felice,Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 - Xuất sắc

Sarah

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely hotel and staff. Room was cosy and clean, but expected a slightest bigger space for the price.
Lưu trú 1 đêm vào Tháng 2, 2024
Felice trả lời vào 28/02/2024
Greetings Sarah, Thank you kindly for having taken the time to share this review. Following your recent stay with us. I am pleased to know in spite of your concerns regarding the said, your lasting impression remains a most positive one. You may consider on your next visit, selecting from one of our more spacious room categories - subject to availability and with much more incentives awaiting you! With this in mind, I do hope to welcome you back again soon. Best regards, Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 - Xuất sắc

YU JU

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Felice trả lời vào 28/02/2024
Greetings YU JU,Thank you so much for sharing your review. Following your recent stay with us. I am delighted to learn you had a pleasant experience and hope to have the pleasure, of welcoming you back. In the not-too-distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Fantastic hotel. Totally recommend In a quiet and residential part of the city
Lưu trú 4 đêm vào Tháng 2, 2024
Felice trả lời vào 23/02/2024
Dear Sir/ Madam,Thank you so much taking the time, to share your review. Following your recent stay with us. I am delighted to know you had a pleasant experience, and hope to have the pleasure of welcoming you back. Ideally, in the not-too-distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 - Xuất sắc

AWATIF Y A S

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
every thing was exelent
Lưu trú 9 đêm vào Tháng 2, 2024
Felice trả lời vào 21/02/2024
Felicitations AWATIF Y A S!Thank you so much for having taken the time, to share this wonderful review. Following your recent stay with us. I am delighted to know you had a pleasant experience and I hope to have the pleasure of welcoming you back. Ideally, n the not-too-distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 - Xuất sắc

Moaed, Chester

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good place to stay just remember they are charging £55 per each night for parking I don’t think is reasonable
Lưu trú 1 đêm vào Tháng 2, 2024
Felice trả lời vào 17/02/2024
Dear Moaed,Thank you kindly for taking the time to share a review. Following your recent stay with us. I am pleased to know in spite of your concerns regarding the above, your lasting impression remains a positive one. I do also hope to welcome you back again soon. Kind regards,Felice,Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 - Xuất sắc

Ram

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent
Lưu trú 1 đêm vào Tháng 2, 2024
Felice trả lời vào 17/02/2024
Greetings Ram,Thank you so kindly for taking the time to share a review. Following your recent stay with us. I am delighted to know you had such an exceptional experience. I hope to have the pleasure of welcoming you back, in the not-too-distant future.Best regards,Felice, Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 - Xuất sắc

balal

Đi cùng bạn đồng hành
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Good
Lưu trú 2 đêm vào Tháng 2, 2024
Felice trả lời vào 12/02/2024
Greetings Balal,Thank you so much for having taken the time, to share this review. Following your recent stay with us. I am delighted to know you had a pleasant experience, and I hope to have the pleasure of welcoming you back. Ideally, in the not-too-distant future. Best regards,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

6/10 - Được

EUN JUNG

Lưu trú 1 đêm vào Tháng 2, 2024
Felice trả lời vào 17/02/2024
Dear Eun Jung,Thank you kindly for having taken the time to share a review. Following your recent stay with us. Should you wish to discuss any concerns regarding your in house experience, please do not hesitate to contact us. So we can make improvements, for your future visits. Furthermore, there are numerous in-house benefits and incentives available for you, to explore and benefit from! With all in mind, we do hope you will consider staying again soon.Sincerest regards,Felice, Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 - Xuất sắc

Rodrigo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Hotel favorito em Londres
Segunda vez que ficamos nesse hotel. A primeira vez foi em 2015. Como sempre uma experiência maravilhosa. Os quartos são muito bem divididos. Travesseiros e edredom perfeitos. Única coisa que poderiam melhorar é a vedação do Box no banheiro, que aliás é muito bonito, com suporte quentinho para as toalhas. Ponto forte: bar que funciona até meia-noite. Gostaria de ter dinheiro para poder voltar todo ano.
Lưu trú 4 đêm vào Tháng 2, 2024
telecom trả lời vào 08/02/2024
Good Evening RodrigoDear, Thank you very much for sharing this wonderful review following your recent stay. We are delighted to know our service has exceeded your expectations.It really does make our day to have our efforts recognized. Rest assured, your kind comments have been shared and celebrated with the entire team! We all look forward to welcoming you back in the near future.Best wishes,Maria, Business Centre.

8/10 - Tốt

Stephen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Felice trả lời vào 12/02/2024
Dear Stephen,Thank you so much for having taken the time, to post a review. Following your recent stay with us. I am delighted to know you had a pleasant experience and hope to have the pleasure, of welcoming you back. In the not-too-distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 - Xuất sắc

Phil

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Truly excellent
Excellent stay. Room was immaculate, the service both friendly and flawless, and the food both at Nipa Thai and breakfast could not have been bettered.
Lưu trú 2 đêm vào Tháng 2, 2024
Business Communications Centre trả lời vào 05/02/2024
Dear Phil,Thank you ever so much for taking the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not-too-distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal.Kind Regards,Rahel,Guest Services at Business Communications Centre,Royal Lancaster, London.

8/10 - Tốt

KRISHNAN, elizabethtown

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location. Rooms small. But clean hotel.
Lưu trú 4 đêm vào Tháng 1, 2024
Business Communications Centre trả lời vào 05/02/2024
Dear KrishnanThank you for taking the time to share a review. Following your recent stay with us,I am pleased to know that, in spite of your concerns regarding room size, your lasting impression remains a positive one. You may consider joining our online, immediate approval Friends of Royal Lancaster London membership. To benefit immensely on your next visit from generous concessions. On our more spacious room categories, subject to availability, and much more!With this in mind, I do hope to welcome you back again soon.Should you ever require any assistance at all with the making of future reservations, We remain entirely at your disposal.Kind regardsRahel,Guest Services at Business Communications Centre,Royal Lancaster London Hotel.

10/10 - Xuất sắc

Doaa

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Five star hotel !
Lưu trú 1 đêm vào Tháng 1, 2024
AM trả lời vào 28/01/2024
Dear Doaa,Thank you for taking the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience, and I hope to have the pleasure of welcoming you back again soon.Kind regards,Andrea,Guest Services at Business Communications Center,Royal Lancaster, London.