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"Overall great stay"

"from the moment we checked in to the moment we left everyone was very nice. we purchased ABBA tickets from the concierge and he went the extra mile to confirm we had the tickets when we couldn't download them online. the shower was good size with solid water pressure. the rooms are big. i wish the bed had USB ports on the nightstands, that's really the only downside i can think of. free water bottles every day if you asked. big sink in the bathroom."

"Great hotel, great service and good location near Hyde Park. I liked being able to walk out the hotel and go running in Hyde Park. The room also had an amazing view over Hyde Park and Kensington Palace. Despite the area being busy, it was very quiet. The hotel was fairly close to to tube stops so getting around London from the hotel wasn’t an issue. "

"We very much liked the hotel. Convenient location. Hotel lobby was often very busy but rooms were quiet."

"Fantastic location on the heart of London. The hotel has wonderful character and is very well appointed. The staff was super friendly. I highly recommend "

"The staff was great and super helpful. They changed our room on the first day to a better one. Always smiling and helpful!"

"Great room and bath, clean and spacious, nice staff and easy to get to the airport. Excellent rates too."

"Very welcoming staff, clean room and easily walkable to Terminal 5"

"We so enjoyed staying at this wonderful hotel. It is a perfect location and the view of the Tower. bridge was wonderful!! Concierge was so helpful and we very close to the tube and the hop on hop off bus stop. Loved the restaurants and the coffee shop next to the hotel. We would recommend this hotel to anyone!"