4/10 - Kém
Miguel
31/10/2025
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Unfortunately, my stay was really not great, due specifically to cleanliness reasons. (And I have stayed in some pretty janky places.) The property grounds had an ongoing sprinkler flood (soaking the grounds and the parking lot) with the sprinklers running for at least 12 hours even after the flooding. The floor in my room had a dog urine spot that had been missed by the cleaning staff. The shower was decent but the hot water never really got very hot. But the worst part was that several small roaches got into the room and I could see them cruising in and out of the room from the hallway under the door. I notified the management of this (showing pictures); they were very apologetic and issued me a refund. They said they property is treated weekly for insects. I want to clarify that all staff members were friendly and helpful and proactive; and that at no time did I feel unsafe on the property. The bedding and towels were clean. But the room and grounds were unfortunately below expectations and what I would want in a place to stay. Kudos to the staff for being the bright spot in all of it.
Miguel
Lưu trú 1 đêm vào Tháng 10, 2025