6/10 - Được
Ian
11/05/2024
Thích: Sạch sẽ
Property was OK for the price.
The problem we had was getting our security deposit refunded. The staff said that it was fully refunded on the morning of our departure but our bank says this did not happen. Seems the hotel did not know how to cancel the pending transaction properly. Wasted may communications with the hotel trying to get the problem fixed. I saw another review where someone said the same thing - hard to get their security deposit refunded so not good.
Other hotels and car hire places had no problems.
We eventually got our money by our bank cancelling the pending transaction.
Ian
Lưu trú 2 đêm vào Tháng 4, 2024