2/10 - Tồi
Amanda
Đi theo nhóm
10/02/2026
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I booked a deluxe room and upon checking in, they checked me into a regular king room. I had to go back to the front desk to have them look at my reservation to see they put me in the wrong room. Upon entering the new room, the ac was not properly working and I had to ask to have the temp controlled. I went to take a shower and saw that it did not properly drain. I had to take a shower in bath water as it was that bad. They sent an engineer while I was out who also used the bathroom and left the toilet seat up. Upon my return and taking another shower, the situation did not improve at all. The room felt dirty and trying to shower in bath water did not improve that feeling. The walls are also extremely thin so you hear everything going on in the hotel. Would not recommend staying here. When voicing these concerns to the manager, it took them two weeks to get back to me to offer a discount on a future stay. Needless to say, I will not be returning.
Amanda
Lưu trú 1 đêm vào Tháng 1, 2026