4/10 - Kém
Rui
22/12/2025
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I will give 2 stars Becuz I want to be fair that staff is helpful and cooperative to clients. However: several issues I have to address to hotel management here.
1. No Sandels for clients, and surrounding area is very busy and noisy. The rooms even choosing 210-218 is still noisy.
2. The bathing fauset some room was not working -‘d water is very slow.
3. The duvet and blanket; is too thin. You also know winter time LA is not hot during evening and night, but you didn’t provide your clients extra blanket and duvets. When I ask the cleaning staff to provide toe, they not only forget but even left the garbage they suppose to take away for me inside my room!!! This is not acceptable!
4. The breakfast is included but basically I saw there just coffee and bread, not even any burgers sausage egg or decent food provided for breakfast,
Overall, not satisfactory and I would like one of the managers to reply me, the money I pay for my 5 days I don’t feel worth it
Rui
Lưu trú 5 đêm vào Tháng 12, 2025
