Khách sạn Los Gómez

"To start the trip, the staff at the front desk was lovely which made our initial impression positive. As we entered the villa there were ants on the counter tops and in the bathroom. As our stay progressed, the ant infestation got progressively worse. We finally decided to speak to the receptionists, where they told us it was our fault for not coming earlier to report the problem. A man entered our room without us knowing to clean out the ants. They did not give us any compensation for this....

"Great location with good amenities and lovely views. Only issue we had is we were given two single beds pushed together instead of a double bed."

"No staff at all to help with check in. No heat in the rooms and it’s freezing. Half the power was out in the room. No maintenance personnel to deal with power being out. Online checking took way longer than it should because their system kept failing. Pretty disappointing. This place has the potential to be really good if it was managed properly. Disappointed. "

"Check-in easy, but online - no reception, but nice communication through WhatsApp Kitchen dark and not cosy. Shared living room disgusting. Looked like the floor had not been cleaned for 3 years. Bathroom had a lot of black mold which is unhealthy. Room had only blue-ish ceiling lighting, that looked like something from a public bathroom for avoiding junkies. Temperature inside, around 10 degrees Celsius during December. Heating elements were sparse and insufficient."

"Incredible food…comfortable rooms"

"Un petit hotel au calme sur les hauteurs de Guïmar, dans une ancienne ferme. La vue sur l'ocean et l'ile de la Grande Canarie au loin etait juste fantastique. Un seul bemol, les rues sont etroites, il est mieux d'avoir un petit vehicule. Les proprietaires cubains font aussi restaurant. Ils etaient en vacances pendant notre sejour et le restaurant etait fermé mais la carte semblait allechante. Nous avons adoré nos 5 nuits loin de la foule de touristes des grosses stations balneaires. Avec une...

"Good layover stay"

"Ottima struttura. Camere ampie e con terrazza. A poca distanza dal mare che non ha spiaggia. Ottima la colazione"

"Alles super, wie immer!"

"Very poor value hotel as for example the toilet flush was not working properly and there was a bar with loud music playing until the early morning. So it was nota place to get a good night rest."

"All ok"

"From the moment that we arrived until the moment that we checked out our stay at this hotel was spectacular. The staff allowed us to leave our luggage with them before check-in time and everyone there should be recommended for their level of professionalism and courtesy and making us feel very welcome. The next time that we are in Tenerife, we will definitely be staying at that hotel"

"Hotel muy centrico con muchos bares y restaurantes a su alrededor el personal es especial ,cariñoso siempre estan para orientarte y ayudarle. Nivel de higiene y limpiesa my bueno.el servicio de desayuno no lo usamos. Si vas a tomar un crucero este es el mejor alojamiento."

"Clean room, great location "

"Algún bicho en la habitación. La limpieza tocaba tarde algunos días. Mucho jaleo de las chicas de limpieza por la mañana"

"Good"

"Schlafzimmer mit Bad auf einer Empore. Das Bad befand sich am Ende ohne direkte Belüftung und fest zu schließen der Tür (nur eine recht offene Milchglasschiebetür) unmittelbar neben dem Bett. Daher war die Belüftung der Toilette und Dusche direkt neben dem Bett war nicht gut gelöst, auch der Zugang mit hellen Licht ist bei Benutzung alleine kein Problem, zu zweit sehr störend. Treppe zum Schlafbereich und Bad hatte zwei wackelnde Holzstufen. "

"Room was not as advertised in pictures. We did not stay! No staff on site to deal with"