Khách sạn Lound

"Having stayed a few times over the years we knew what to expect . As usual all the staff were helpful and cheerful. However we stayed in room 6 overnight on a very hot day and night so the room was very uncomfortably hot and made sleeping a problem. We did notice there was an air conditioning unit in the ceiling which was not operating and there was no way to control it. Very disappointing, it would have made a big difference on such a hot night. Nevertheless we look forward to our next stay,...

"AMAZING air con!"

"Nice In The Heat With The Aircon On "

"Excellent facilities and very clean and fresh room - we had a lovely night :)"

"Everything was excellent."

"Lovely place, good value for money too"

"Lift out of order. Pool spa out of order. Room and bathroom very tired. Room layout was like something was missing. Bed uncomfortable. Only upside was free water and 2 packets of biscuits."

"When we arrived just after 2pm it was like stepping onto the Marie Celeste. We finally found a few customers who told us that only member of staff doing front of house was getting ice cream for their daughter. When she appeared we asked about food but was told that the kitchen closed at 2 and that we would need to go out if we were hungry. Checking us in, she was very pleasant but hadn’t read my email sent a couple of days before to say we were bringing a dog which didn’t smack of...

"Very friendly and helpful staff. Delicious breakfast plenty to choose from. Very lovely hotel in a fantastic location."

"Friendly staff, nice facilities."

"Everything was great"

"Good value for money, polite, helpful and smiling staff. Plenty of parking, comfortable rooms and bathroom. Pub next door also ideal."

"Staff are amazing"

"Good standard Holiday Inn. Met all expectations."

"New hotel, friendly and helpful staff, clean rooms, external surroundings still work in progress"

"Charming hotel in tranquil setting but with very easy access to major road networks. We were a bit worried that the hotel might be noisy but even after a large prom event all was very peaceful and quiet by 11.30pm. Staff were very helpful and friendly and our room was very spacious, tastefully appointed and had a very comfy bed. Would definitely return."

"Kelly the assistant manager was excellent. The quality of the cooked breakfast was poor. The site setting is lovely however the property does require some upgrading and perhaps a deep clean would be desirable."

"The room wasn’t clean, the headboard on the bed was worn and ripped, underneath the bed was filthy and full of hairs, a previous guests glasses were left in the room, a small used soap bar used unhygienic and not enough for 2 guests, other items were also not replenished, despite having a previous stay at this hotel which was good this one did not live up to the previous standard and the member of staff on reception was also quite rude"

"Good place to stay, value for money"