Khách sạn Lower Stoke

"We had a lovely stay at the Bell Inn. Had booked the super duper room and were very pleased with it. Everything we needed was there and in a beautiful, fresh space."

"location nice, rooms hot in summer. doors in halls of hotel need cleaning/paint, looking scruffy. Staff in restaurant especially during breakfast inefficient. took more then 30m to get yoghurt served.... other tables with 6 guests were served 2 dishes each in meantime. waitress should identify better the customers i.e. business travel single person or 6 guests on holiday. staff at night waiting behind bar, almost felt like they avoided contact with customer. If it weren't for the kind gentleman...

"easily the best place I've stayed this year. The staff were incredibly friendly and welcoming, the room was spotless, comfortable, and well equipped, and everything exceeded my expectations. The food was excellent, the atmosphere was great, and the whole hotel felt well run and inviting. Fantastic value for money in a great location. I'll definitely be staying here again and wouldn't hesitate to recommend it to anyone visiting the area."

"Nice size rooms and bed. Very comfortable and very good value"

"Stay frequently use the spa lovely breakfast although feel it’s over priced"

"Good location for attending Classical Concert event at Leeds Castle. We didn’t eat in the hotel so can only comment on the accommodation. Our stay took place over a very warm weekend and the air-conditioning unit in our room wasn’t able to cool the space effectively. In fairness we didn’t report it to Reception, but would hope all air-conditioning is checked regularly."

"The place is cool, spacious and on point. Staff were very friendly and helpful. I can recommend it any day …."

"Good choice for breakfast"

"Excellent breakfast .Clean rooms.Easy parking"

"Turned up to be told the manager was out and wouldn’t be back for half an hour at least, so we couldn’t check in. So had to sit and wait (we were supposed to be getting ready for a wedding). Manager treated us as though we were some sort of nuisance wanting to check in. So after nearly 45 min she arrived and asked for a £200 deposit… this wasn’t mentioned anywhere on the listing. The rooms were dirty (walls, floors and bedding), the tiled floors with missing grout in our bathroom were...

"On day of arrival and also during the stay the reception and restaurant staff was amazing. We booked the stay based on how we were spoken over the phone when contacting the propery prior for some details. Spa facilities clean and fully working, cannot mention a negative comment about the property."

"The room was excellent and reception staff were fantastic. You now have to pay for parking not acceptable in a hotel. Bar not respecting clients privacy by shouting room numbers across the bar and names. Unacceptable. Breakfast was a disaster if staff spent less talking to each other rather than checking the state of play with the food. Ie little food available when flagged they said oh we will cook some more. This is unacceptable for a buffet food bar. Should be constantly monitored and the...

"All the staff were very polite also food was very good"

"Staff so friendly and helpful , lovely room , food amazing, ample parking, highly recommend"

"Lovely welcome on Reception. Offered a free drink and Pringles - good start! TV in the allocated room did not work but we were immediately moved to a new room across the corridor. Many apologies from the Reception staff. New room had a double bed with a twin bedded room through an alcove. Shower excellent. Tea and coffee making facilities. Only downside is not the hotel's fault - poor facilities in the service area! Large adjacent carpark - convenient! Always stay here on our way to...

"I stayed here for work purposes being a short 20 minute commute to Grt Baddow. My work colleague and I were made very welcome. The place was spotlessly clean. Had a lovely bar downstairs for drinks and pub snacks and did a fantastic breakfast in the morning.. I would recommend the full English although there were alternatives, all in all I had a very good stay. I would definitely return to the Oakland if I was working in the area.."

"It’s a lovely dog friendly hotel, we had a great stay. All staff were very nice and accommodating."